What Does Hyatt Do?

Total employees86605
HeadquartersChicago
FoundedN/A

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of December 31, 2023, the Company’s portfolio included more than 1,300 hotels and all-inclusive properties in 77 countries across six continents. Hyatt's offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Vacation Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®; and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services.

Where Is Hyatt's Headquarters?

HQ Function

Serves as the central hub for global operations, strategic decision-making, brand management, corporate functions (finance, legal, HR, technology), and development for Hyatt Hotels Corporation.

Notable Features:

Located in a modern, LEED-certified skyscraper on the west bank of the Chicago River, offering state-of-the-art facilities and collaborative workspaces designed to reflect Hyatt's brand and culture.

Work Culture:

Hyatt emphasizes a 'culture of care,' fostering an inclusive, empathetic, and purpose-driven environment. The HQ work culture encourages collaboration, innovation, and employee well-being, reflecting its hospitality roots.

HQ Significance:

The headquarters is pivotal for coordinating Hyatt's extensive global portfolio, driving growth strategy, and maintaining brand consistency worldwide. Its Chicago location leverages the city's status as a major business and transportation hub.

Values Reflected in HQ: The headquarters' design and operational ethos aim to reflect Hyatt's core values of empathy, integrity, respect, inclusion, experimentation, and wellbeing.

Location:

Hyatt supports a wide array of functions globally to manage its extensive portfolio of hotels and resorts. These include hotel operations and management, brand development and marketing, global sales, revenue management, new hotel development and acquisitions, guest services and loyalty programs (World of Hyatt), information technology, human resources, finance, and legal services. Regional offices worldwide provide localized support and strategic oversight tailored to specific market needs.

Street Address:

150 North Riverside Plaza

City:

Chicago

State/Province:

Illinois

Country:

USA

Where Else Does Hyatt Operate Around the World?

Zurich, Switzerland

Address: General area of Zurich (specific corporate office addresses may vary/not be public)

To drive strategic growth, operational excellence, and brand presence for Hyatt within the diverse markets of Europe, Africa, and the Middle East.

Hong Kong, SAR

Address: General area of Hong Kong (specific corporate office addresses may vary/not be public)

To oversee and support Hyatt's extensive portfolio and development pipeline in Asia Pacific, catering to unique regional guest needs and market dynamics.

Miami, Florida, USA

Address: General area of Miami (specific corporate office addresses may vary/not be public)

To manage and expand Hyatt's presence in the Americas, with a strong focus on leisure travel and all-inclusive resort segments in key sun and beach destinations.

Buying Intent Signals for Hyatt

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Hyatt? Meet the Executive Team

As of April 2025, Hyatt' leadership includes:

Mark S. Hoplamazian - President and Chief Executive Officer
Joan Bottarini - Chief Financial Officer
Mark Vondrasek - Chief Commercial Officer
Jim Chu - Chief Growth Officer
Malaika Myers - Chief Human Resources Officer
Margaret C. Egan - General Counsel and Chief Compliance Officer
Eben Hewitt - Chief Information Officer

Who's Investing in Hyatt?

Hyatt has been backed by several prominent investors over the years, including:

Pritzker Family Business Interests (significant shareholders)
The Vanguard Group
BlackRock, Inc.
Baron Capital Group
SSgA Funds Management, Inc.

What Leadership Changes Has Hyatt Seen Recently?

Hire1
Exits0

Over the past 12-18 months, Hyatt has focused on strengthening its leadership, particularly in technology and commercial strategy, with key appointments and role expansions. No major publicly announced departures from the core C-suite were noted during this specific period, indicating leadership stability.

New Appointments:

Eben Hewitt, Eben Hewitt appointed as new Chief Information Officer.
Mark Vondrasek, Mark Vondrasek's role as Chief Commercial Officer expanded.
Jim Chu, Jim Chu's role as Chief Growth Officer expanded.

What Technology (Tech Stack) Is Used byHyatt?

Discover the tools Hyatt uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Hyatt Email Formats and Examples

Hyatt commonly uses the 'firstname.lastname' email format for its corporate employees. Variations might exist, but this is the most prevalent structure.

firstname.lastname@hyatt.com

Format

jane.doe@hyatt.com

Example

90%

Success rate

What's the Latest News About Hyatt?

Hyatt Newsroom / Business WireMay 8, 2024

Hyatt Reports First Quarter 2024 Results

Hyatt Hotels Corporation reported strong first quarter 2024 financial results, highlighting significant net rooms growth, increased comparable system-wide RevPAR, and robust net income and Adjusted EBITDA. The company also noted strong pipeline growth....more

Hyatt NewsroomApril 16, 2024

Hyatt Announces Plans for Hyatt Centric Hotel in Downtown St. Louis

Hyatt announced plans for the new Hyatt Centric hotel in downtown St. Louis, expected to open in early 2025. This development marks the Hyatt Centric brand’s debut in Missouri, further expanding Hyatt's lifestyle hotel offerings....more

Oracle Press Release / Various Tech PublicationsNovember 2, 2023

Hyatt Expands Relationship with Oracle Hospitality to Enhance Property Management Systems

Hyatt is expanding its collaboration with Oracle Hospitality, migrating more properties to Oracle's OPERA Cloud Property Management System. This move aims to enhance operational efficiency, personalize guest experiences, and support Hyatt's technology modernization strategy....more

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