Hotels.com
Hotels.com's Overview
Hotels.com is a premier global accommodation booking website, offering a vast selection of hotels, vacation rentals, resorts, and apartments. Originally founded in 1991 as the Hotel Reservations Network (HRN), it was rebranded as Hotels.com in 2002. It is now a key brand within Expedia Group. Hotels.com is widely recognized for its popular 'Hotels.com Rewards' loyalty program, which offers members one reward night for every ten nights stayed at eligible properties. The platform operates globally, providing localized websites in numerous languages and currencies to cater to a diverse international clientele.
Where is Hotels.com's Headquarters?
HQ Function
The Expedia Group headquarters serves as the central hub for global operations, technology development, strategic planning, and corporate functions for all its brands, including Hotels.com.
Notable Features:
Expedia Group's Seattle campus is a 40-acre waterfront property featuring biophilic design, aiming to connect employees with nature. It includes amenities like a state-of-the-art fitness center, various on-site dining options, and open, collaborative workspaces designed for flexibility and innovation. The campus is also recognized for its environmentally sustainable design and practices.
Work Culture:
The work culture at Expedia Group, and by extension for Hotels.com teams, emphasizes innovation, collaboration, and a customer-centric approach. It fosters a dynamic environment, typical of a leading tech and travel company, with a focus on data-driven decisions, agile methodologies, and empowering employees to make a global impact.
HQ Significance:
The headquarters is significant as it represents Expedia Group's commitment to pioneering the future of travel through technology. It serves as the nerve center for its global brands, driving strategy, product development, and technological advancements for platforms like Hotels.com.
Values Reflected in HQ: The campus design reflects Expedia Group's values of openness, global connection (symbolic of travel), commitment to sustainability, and focus on employee well-being and collaboration.
Location:
Hotels.com, as an integral part of Expedia Group, boasts a significant global presence. It operates localized websites in over 90 countries and in more than 40 languages, offering millions of property listings worldwide. This extensive reach is supported by a global network of offices (under Expedia Group) that handle regional operations, marketing, partner services, and customer support, ensuring a tailored experience for travelers and property owners across diverse international markets.
Street Address:
1111 Expedia Group Way W
City:
Seattle
State/Province:
Washington
Country:
USA
Hotels.com's Global Presence
London, United Kingdom
Address: The Angel Building, 407 St John St, London EC1V 4EX, UK (Expedia Group Office)
Serves as a key operational and strategic center for Expedia Group's activities across Europe, the Middle East, and Africa, tailoring services and products like Hotels.com to regional preferences and market demands.
Singapore, Singapore
Address: 38 Beach Road, #10-11 South Beach Tower, Singapore 189767 (Expedia Group Office)
Drives Expedia Group's growth and operations in the dynamic APAC travel market, adapting platforms like Hotels.com for local languages, currencies, cultural nuances, and customer needs.
Dallas, Texas, USA
Address: 5950 Sherry Ln, Dallas, TX 75225, USA (Known Hotels.com presence pre-Expedia HQ consolidation, likely still houses operational teams)
Supports North American operations for Hotels.com and other Expedia Group brands, contributing to customer engagement and market-specific initiatives in the region.
Buying Intent Signals for Hotels.com
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Hotels.com
As of April 2025, Hotels.com' leadership includes:
Investors of Hotels.com
Hotels.com has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Expedia Group announced a key leadership transition in early 2024: Ariane Gorin, previously President of Expedia for Business, was appointed to succeed Peter Kern as CEO, effective May 2024. Peter Kern will continue to serve as Vice Chairman. This change reflects a strategic leadership evolution within the company.
Departures
New Appointments:
Technology (Tech Stack) used by Hotels.com
Discover the tools Hotels.com uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Hotels.com Email Formats and Examples
Email addresses for Hotels.com employees, particularly those in corporate roles, generally follow the conventions of its parent company, Expedia Group. Common formats typically use a combination of the employee's first and last name.
Likely formats include [firstinitial][last]@expediagroup.com (e.g., jsmith@expediagroup.com) or [first].[last]@expediagroup.com (e.g., john.smith@expediagroup.com). Some legacy or brand-specific roles might use @hotels.com, but @expediagroup.com is common for broader corporate functions.
Format
jsmith@expediagroup.com
Example
70%
Success rate
News and media
Travel + Leisure • February 5, 2024
Hotels.com Unveils 'Perfect Somewheres' 2024 Global Ad Campaign
Hotels.com launched its new global advertising campaign, 'Perfect Somewheres,' aiming to inspire travelers by showcasing the joy of finding the ideal accommodation. The campaign highlights personalization and the extensive variety of properties available on the platform....more
PhocusWire • February 8, 2024
Expedia Group Names Ariane Gorin as New CEO, Succeeding Peter Kern
Expedia Group announced that Ariane Gorin, current President of Expedia for Business, will become the company's CEO on May 13, 2024. Peter Kern will step down as CEO and continue as Vice Chairman....more
Skift • March 20, 2024
Expedia (Hotels.com) and Marriott Strike Deal to Give Travelers More Perks
Expedia Group and Marriott International announced an agreement that will allow Marriott Bonvoy members to earn and redeem points when booking certain Marriott properties through Expedia Group sites like Hotels.com, integrating loyalty benefits more deeply....more
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