What Does Hotello Do?

Total employees23
HeadquartersQuébec City
Founded2001

Hotello PMS is a comprehensive, cloud-based property management system designed for hotels, motels, inns, resorts, and other lodging accommodations. Established in 1994, Hotello aims to streamline hotel operations, enhance guest experiences, and maximize revenue for its clients. The software offers a suite of features including front desk management, booking engine, channel manager, housekeeping, reporting, and integrations with various third-party systems. Hotello PMS is known for its user-friendly interface, robust functionality, and dedicated customer support, catering to independent hoteliers and hotel groups alike.

Where Is Hotello's Headquarters?

HQ Function

The headquarters serves as the central hub for Hotello PMS's operations, including software research and development, product management, sales and marketing initiatives, customer support, and corporate administration.

Notable Features:

While specific architectural details are not publicly highlighted, the headquarters is expected to be a modern office environment conducive to innovation and collaboration, typical of a technology-focused company.

Work Culture:

Hotello PMS fosters a collaborative and innovative work culture. The team is dedicated to developing cutting-edge hospitality technology solutions and providing excellent customer service, with a focus on agility and responsiveness to industry needs.

HQ Significance:

Its Québec City headquarters allows Hotello PMS to leverage a skilled local talent pool, particularly in software engineering and technology. The location also supports its operations across Canada, the USA, and international markets.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect Hotello's core values of innovation, customer-centricity, reliability, and teamwork in delivering powerful PMS solutions.

Location:

Hotello PMS serves a diverse clientele across various countries, primarily in North America but with an expanding international reach. While its main operations are centralized at its Canadian headquarters, the cloud-based nature of its software allows it to support hotels globally. Customer support and sales efforts are managed to cater to this distributed client base, often through direct online channels and potentially through regional partners. The software itself is designed to accommodate different languages and regional requirements.

Street Address:

1650, rue D’Estimauville

City:

Québec City

State/Province:

QC

Country:

Canada

Where Else Does Hotello Operate Around the World?

No additional office locations available.

Buying Intent Signals for Hotello

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Hotello? Meet the Executive Team

As of April 2025, Hotello' leadership includes:

Rafik Berzi - President
Anaïs Berzi - Vice-President
Serge Beauchemin - Chairman of the Board (Développement P.M.S. Inc.)

Who's Investing in Hotello?

Hotello has been backed by several prominent investors over the years, including:

Privately Owned/Funded

What Leadership Changes Has Hotello Seen Recently?

Hire0
Exits0

Based on publicly available information, Hotello PMS has maintained a stable executive team over the past 12 months. No major new hires or departures at the executive level have been publicly announced.

What Technology (Tech Stack) Is Used byHotello?

Discover the tools Hotello uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Hotello Email Formats and Examples

Hotello PMS likely utilizes standard corporate email address formats for its employees. Common patterns include [first].[last]@hotello.com or [first_initial][last]@hotello.com. These formats are typical for professional communication within the technology and software industry.

[first].[last]@hotello.com

Format

jane.doe@hotello.com

Example

80%

Success rate

What's the Latest News About Hotello?

Cision PR NewswireOctober 18, 2023

Full GSS and Hotello PMS Announce Strategic Partnership

Full GSS, a guest satisfaction survey solution, and Hotello PMS have announced a strategic partnership to integrate their services, aiming to provide hoteliers with enhanced tools for guest feedback and operational improvement....more

Hospitality NetJune 13, 2023

Hotello PMS Partners with Lightspeed to Offer a Fully Integrated Hotel Management and POS Solution

Hotello PMS announced a partnership with Lightspeed Commerce Inc., integrating its property management system with Lightspeed Restaurant (L-Series) to offer a comprehensive solution for hotel management and point-of-sale operations....more

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