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Hotello PMS is a comprehensive, cloud-based property management system designed for hotels, motels, inns, resorts, and other lodging accommodations. Established in 1994, Hotello aims to streamline hotel operations, enhance guest experiences, and maximize revenue for its clients. The software offers a suite of features including front desk management, booking engine, channel manager, housekeeping, reporting, and integrations with various third-party systems. Hotello PMS is known for its user-friendly interface, robust functionality, and dedicated customer support, catering to independent hoteliers and hotel groups alike.
The headquarters serves as the central hub for Hotello PMS's operations, including software research and development, product management, sales and marketing initiatives, customer support, and corporate administration.
While specific architectural details are not publicly highlighted, the headquarters is expected to be a modern office environment conducive to innovation and collaboration, typical of a technology-focused company.
Hotello PMS fosters a collaborative and innovative work culture. The team is dedicated to developing cutting-edge hospitality technology solutions and providing excellent customer service, with a focus on agility and responsiveness to industry needs.
Its Québec City headquarters allows Hotello PMS to leverage a skilled local talent pool, particularly in software engineering and technology. The location also supports its operations across Canada, the USA, and international markets.
Hotello PMS serves a diverse clientele across various countries, primarily in North America but with an expanding international reach. While its main operations are centralized at its Canadian headquarters, the cloud-based nature of its software allows it to support hotels globally. Customer support and sales efforts are managed to cater to this distributed client base, often through direct online channels and potentially through regional partners. The software itself is designed to accommodate different languages and regional requirements.
1650, rue D’Estimauville
Québec City
QC
Canada
No additional office locations available.
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As of April 2025, Hotello' leadership includes:
Hotello has been backed by several prominent investors over the years, including:
Based on publicly available information, Hotello PMS has maintained a stable executive team over the past 12 months. No major new hires or departures at the executive level have been publicly announced.
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Hotello PMS likely utilizes standard corporate email address formats for its employees. Common patterns include [first].[last]@hotello.com or [first_initial][last]@hotello.com. These formats are typical for professional communication within the technology and software industry.
[first].[last]@hotello.com
Format
jane.doe@hotello.com
Example
80%
Success rate
Cision PR Newswire • October 18, 2023
Full GSS, a guest satisfaction survey solution, and Hotello PMS have announced a strategic partnership to integrate their services, aiming to provide hoteliers with enhanced tools for guest feedback and operational improvement....more
Hospitality Net • June 13, 2023
Hotello PMS announced a partnership with Lightspeed Commerce Inc., integrating its property management system with Lightspeed Restaurant (L-Series) to offer a comprehensive solution for hotel management and point-of-sale operations....more
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