What Does HotDoc Do?

Total employees97
HeadquartersMelbourne
Founded2012

HotDoc is Australia's leading patient engagement platform, designed to streamline healthcare interactions for both patients and clinics. From an end-user perspective, HotDoc makes it easy to find and book appointments with doctors and allied health professionals, receive appointment reminders, manage repeat prescriptions, and access telehealth services. The platform aims to reduce wait times, minimize no-shows for clinics, and provide a more convenient and accessible healthcare experience for millions of Australians.

Where Is HotDoc's Headquarters?

HQ Function

Serves as the central hub for HotDoc's operations, including software development, product management, sales, marketing, customer support, and corporate administration, driving the innovation and growth of Australia's leading patient engagement platform.

Notable Features:

Modern office space designed to foster collaboration and innovation, likely featuring open-plan work areas, meeting rooms equipped with technology for hybrid work, and communal areas for team interaction. Specific architectural highlights are not widely publicized, with the focus being on a functional and inspiring environment.

Work Culture:

HotDoc promotes a collaborative, innovative, and mission-driven work culture. Employees are passionate about improving healthcare access and efficiency. The environment encourages learning, growth, and a strong sense of teamwork, with an emphasis on agile methodologies in its tech teams and a focus on patient-centric solutions.

HQ Significance:

The Melbourne headquarters is significant as it's the birthplace and nerve center of HotDoc's platform, coordinating the development and delivery of services that impact millions of patients and thousands of healthcare providers across Australia.

Values Reflected in HQ: The headquarters likely reflects HotDoc's values of innovation, collaboration, customer-centricity, and a commitment to improving healthcare. This would be seen in the office layout, technology used, and amenities provided to support employee well-being and productivity.

Location:

HotDoc's primary market and operational focus is Australia, where it stands as the largest patient engagement platform. While its services are predominantly used by Australian healthcare providers and patients, its platform's technology and expertise have potential for international applicability. Currently, its 'global presence' is mainly defined by its strong national footprint within Australia and its engagement with global technology standards and practices. The company also supports remote work, with team members distributed across various locations, primarily within Australia.

Street Address:

Level 5, 580 Collins Street

City:

Melbourne

State/Province:

VIC

Country:

Australia

Where Else Does HotDoc Operate Around the World?

No additional office locations available.

Buying Intent Signals for HotDoc

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading HotDoc? Meet the Executive Team

As of April 2025, HotDoc' leadership includes:

Ben Hurst - Co-founder & Chief Executive Officer
Dr. Simon Carlin - Co-founder & Chief Medical Officer
Tim Coghlan - Co-founder & Head of Product
Richard Skuza - Chief Technology Officer
Danielle Frawley - Chief Financial Officer
Karina Bergman - Chief People Officer

Who's Investing in HotDoc?

HotDoc has been backed by several prominent investors over the years, including:

AirTree Ventures
Right Click Capital

What Leadership Changes Has HotDoc Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major C-suite executive hires or exits widely reported for HotDoc in the last 12 months (approximately mid-2023 to mid-2024). The current executive team appears relatively stable, with several key appointments made in the preceding years (2021-2022).

What Technology (Tech Stack) Is Used byHotDoc?

Discover the tools HotDoc uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HotDoc Email Formats and Examples

HotDoc likely uses standard corporate email formats common among technology companies in Australia. While specific internal patterns are not publicly disclosed, common structures can be predicted.

[first].[last]@hotdoc.com.au, [first_initial][last]@hotdoc.com.au

Format

jane.doe@hotdoc.com.au

Example

75%

Success rate

What's the Latest News About HotDoc?

HotDoc Practice BlogSeptember 8, 2023

HotDoc's Smarter Recalls Wins Gold at Good Design Awards

HotDoc's innovative Smarter Recalls system was awarded Gold at the prestigious 2023 Good Design Awards. This recognition highlights HotDoc's commitment to user-centric design and its impact on improving patient safety and clinic efficiency through intelligent recall and reminder systems....more

Coviu BlogJuly 18, 2023

HotDoc and Coviu Announce Partnership for Integrated Telehealth

HotDoc, Australia's leading patient engagement platform, and Coviu, a prominent telehealth software provider, have partnered to offer a more seamless and integrated telehealth experience for clinics and patients. This collaboration aims to enhance virtual care delivery by combining HotDoc's booking and patient management capabilities with Coviu's secure video consultation platform....more

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