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Home Warranty of America's Overview

Total employees143
HeadquartersBuffalo Grove
Founded1996

Home Warranty of America (HWA) has been a provider of comprehensive home warranty plans in the United States since 1996. They offer protection against unexpected repair costs for major home systems and appliances. HWA aims to provide homeowners, buyers, and sellers with peace of mind through various coverage options, including plans for real estate transactions and direct-to-consumer policies. Their services cover items like HVAC systems, plumbing, electrical, kitchen appliances, and more, with options for add-on coverage for specific items.

Where is Home Warranty of America's Headquarters?

HQ Function

The headquarters serves as the central hub for all national operations, including customer service, claims processing, sales, marketing, underwriting, and corporate administration.

Notable Features:

The facility is likely a modern office building designed to support a large call center and administrative staff, typical for a national service provider. Specific architectural details are not widely publicized.

Work Culture:

The work culture likely emphasizes customer satisfaction, efficient claims resolution, and teamwork. As a service-oriented company, there's a focus on training staff to handle customer inquiries and issues effectively.

HQ Significance:

This central location is crucial for managing HWA's nationwide network of service technicians and ensuring consistent service delivery across all states where they operate.

Values Reflected in HQ: The headquarters' operations aim to reflect HWA's commitment to reliability, customer support, and providing accessible home protection solutions.

Location:

Home Warranty of America's operations are primarily focused on the United States market. They provide home warranty services to homeowners in various states across the U.S. There is no significant publicly documented international operational presence for their core home warranty services.

Street Address:

300 E.localtime Dr.

City:

Buffalo Grove

State/Province:

Illinois

Country:

USA

Home Warranty of America's Global Presence

Nationwide (Remote/Contractor Network)

Address: Not Applicable (Distributed Network)

This distributed network model allows HWA to provide localized service to policyholders throughout their coverage areas without needing numerous physical branch offices. Contractors are dispatched based on customer location and the nature of the required service.

Buying Intent Signals for Home Warranty of America

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Home Warranty of America

As of April 2025, Home Warranty of America' leadership includes:

Marc Roth - President
Jeff Wood - Vice President Of Business Development

Investors of Home Warranty of America

Home Warranty of America has been backed by several prominent investors over the years, including:

NRG Energy (Current parent company, via acquisition of Direct Energy)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Specific executive hires or exits directly at the Home Warranty of America brand level are not widely publicized, as it operates under NRG Energy's home services division. Leadership changes, if any, are typically internal or announced at the parent company level. No major HWA-specific executive changes have been prominent in public news over the past 12 months.

Technology (Tech Stack) used by Home Warranty of America

Discover the tools Home Warranty of America uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Home Warranty of America Email Formats and Examples

Home Warranty of America (hwahomewarranty.com) likely uses common corporate email patterns. The most probable formats involve combinations of first name, last name, and initials.

[first_initial][last]@hwahomewarranty.com (e.g., jdoe@hwahomewarranty.com) or [first].[last]@hwahomewarranty.com (e.g., jane.doe@hwahomewarranty.com)

Format

mroth@hwahomewarranty.com

Example

80%

Success rate

News and media

NRG Energy News ReleaseJanuary 15, 2021

NRG Energy, Inc. Completes Acquisition of Direct Energy

NRG Energy, Inc. announced it had successfully completed its acquisition of Direct Energy, the parent company of Home Warranty of America. This strategic move significantly expanded NRG's customer base and diversified its offerings into home services, including home warranties....more

BobVila.comOctober 26, 2023

Home Warranty of America Review (2023)

BobVila.com provided an updated review of Home Warranty of America, evaluating its coverage plans, pricing, customer service, and overall value proposition. The review highlighted customizable plan options and a 30-day workmanship guarantee as notable features....more

This Old House ReviewsFebruary 7, 2024

Home Warranty of America Review (February 2024)

This Old House published its review of Home Warranty of America, noting its long-standing industry presence since 1996 and its comprehensive coverage options. The review also mentioned its availability in most U.S. states, though not all....more

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