What Does Home Hardware Do?

Total employees305
HeadquartersMacquarie Park
Founded1993

Home Hardware Australia is a prominent national brand of independently owned and operated hardware stores across Australia. As part of the Independent Hardware Group (IHG), a division of Metcash Limited, Home Hardware stores offer a comprehensive range of products for home improvement, DIY projects, building, and gardening. They are known for their commitment to local communities, providing expert advice, quality products, and personalized service tailored to both trade customers and DIY enthusiasts. The brand leverages the buying power and marketing support of IHG while maintaining the local expertise and customer focus of independent retailers.

Where Is Home Hardware's Headquarters?

HQ Function

Serves as the central support office for the Home Hardware banner group, managing marketing, merchandising, supply chain logistics, operations, and franchisee support for the independent store owners under the brand.

Notable Features:

Modern office facilities designed to support a large distribution network and retail support services. It's part of a larger corporate park housing various businesses.

Work Culture:

The work culture at IHG and Metcash is likely collaborative, fast-paced, and focused on supporting independent retailers in a competitive market. There's an emphasis on supplier relationships, retail excellence, and adapting to consumer trends.

HQ Significance:

This location is the nerve center for strategic decisions, brand management, national marketing campaigns, and supply chain coordination for the Home Hardware stores operating under the IHG umbrella, ensuring consistency and support across the network.

Values Reflected in HQ: The headquarters' operations reflect values such as supporting independent business, championing local entrepreneurs, commitment to community, and providing value and a competitive edge to its network of stores.

Location:

Home Hardware operates exclusively within Australia, boasting a widespread network of independently owned stores in metropolitan, regional, and rural areas. All central support functions, including national marketing, merchandise sourcing, IT, and strategic brand management, are managed nationally by Independent Hardware Group (IHG) from its Australian headquarters and state-based support structures.

Street Address:

1 Thomas Holt Drive

City:

Macquarie Park

State/Province:

NSW

Country:

Australia

Where Else Does Home Hardware Operate Around the World?

Various locations across Australia (Retail Stores)

Address: Multiple individual store addresses, refer to the store locator on the official website: https://www.homehardware.com.au/stores

To serve the specific home improvement, DIY, and trade needs of their local geographic areas, offering tailored product ranges and personalized customer service.

Various States, Australia (IHG State Offices/Distribution Centres)

Address: IHG maintains state-based offices and distribution centers in key states like Victoria, Queensland, Western Australia, and South Australia to support its retail network.

To provide more direct and regionally-focused operational, logistical, and business development support to the network of independent Home Hardware retailers within each state or territory.

Buying Intent Signals for Home Hardware

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Home Hardware? Meet the Executive Team

As of April 2025, Home Hardware' leadership includes:

Annette Welsh - CEO, Independent Hardware Group (IHG)
Doug Jones - Group CEO, Metcash Limited (Parent Company)
Alistair Bell - Group CFO, Metcash Limited (Parent Company)
Chris Smith - General Manager Merchandise, IHG
Justin Davies - General Manager Operations & Transformation, IHG

Who's Investing in Home Hardware?

Home Hardware has been backed by several prominent investors over the years, including:

Metcash Limited (ASX: MTS) is a publicly listed company on the Australian Securities Exchange. Its investors are shareholders of MTS, which include various institutional investors, retail shareholders, and investment funds.

What Leadership Changes Has Home Hardware Seen Recently?

Hire1
Exits0

Metcash, the parent company of IHG (which supports Home Hardware), may experience executive changes typical of a large publicly listed company. Specific high-profile changes directly within IHG's top leadership impacting Home Hardware are less frequent but can occur with strategic shifts.

Departures

Alistair Bell, Alistair Bell announced his retirement as Group CFO of Metcash, with Estella Young to take over.

New Appointments:

Estella Young, Estella Young appointed as new Group CFO for Metcash Limited.

What Technology (Tech Stack) Is Used byHome Hardware?

Discover the tools Home Hardware uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Home Hardware Email Formats and Examples

Email formats for Independent Hardware Group (IHG) or its parent company Metcash, which support Home Hardware, generally follow standard corporate patterns. Common formats include [first_initial][last]@[domain] or [first].[last]@[domain]. The domain could be specific to IHG (e.g., ihg.com.au) or Metcash (e.g., metcash.com).

[first].[last]@ihg.com.au or [first_initial][last]@metcash.com

Format

annette.welsh@ihg.com.au (Example, based on common format for IHG CEO)

Example

80%

Success rate

What's the Latest News About Home Hardware?

Metcash News / ASXMay 28, 2024

Home Hardware Parent Metcash Provides Trading Update

Metcash provided a trading update ahead of its full-year results, noting solid performance in its hardware pillar (which includes Home Hardware and Mitre 10). The update highlighted resilience in both DIY and trade segments, despite varied economic conditions....more

Inside RetailFebruary 15, 2024

Metcash appoints Estella Young as new group CFO

Metcash announced the appointment of Estella Young as its new group chief financial officer, effective from June 2024. She will succeed Alistair Bell, who is retiring after a decade with the company....more

Metcash News / ASXDecember 4, 2023

Metcash Delivers Strong Sales and Earnings Growth in 1H FY24

Metcash announced its half-year results for FY24, reporting strong sales and earnings growth. The hardware division, including Home Hardware, continued its positive trajectory, with sales increasing, reflecting robust demand from both trade and DIY customers....more

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