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Home Hardware Australia is a prominent national brand of independently owned and operated hardware stores across Australia. As part of the Independent Hardware Group (IHG), a division of Metcash Limited, Home Hardware stores offer a comprehensive range of products for home improvement, DIY projects, building, and gardening. They are known for their commitment to local communities, providing expert advice, quality products, and personalized service tailored to both trade customers and DIY enthusiasts. The brand leverages the buying power and marketing support of IHG while maintaining the local expertise and customer focus of independent retailers.
Serves as the central support office for the Home Hardware banner group, managing marketing, merchandising, supply chain logistics, operations, and franchisee support for the independent store owners under the brand.
Modern office facilities designed to support a large distribution network and retail support services. It's part of a larger corporate park housing various businesses.
The work culture at IHG and Metcash is likely collaborative, fast-paced, and focused on supporting independent retailers in a competitive market. There's an emphasis on supplier relationships, retail excellence, and adapting to consumer trends.
This location is the nerve center for strategic decisions, brand management, national marketing campaigns, and supply chain coordination for the Home Hardware stores operating under the IHG umbrella, ensuring consistency and support across the network.
Home Hardware operates exclusively within Australia, boasting a widespread network of independently owned stores in metropolitan, regional, and rural areas. All central support functions, including national marketing, merchandise sourcing, IT, and strategic brand management, are managed nationally by Independent Hardware Group (IHG) from its Australian headquarters and state-based support structures.
1 Thomas Holt Drive
Macquarie Park
NSW
Australia
Address: Multiple individual store addresses, refer to the store locator on the official website: https://www.homehardware.com.au/stores
To serve the specific home improvement, DIY, and trade needs of their local geographic areas, offering tailored product ranges and personalized customer service.
Address: IHG maintains state-based offices and distribution centers in key states like Victoria, Queensland, Western Australia, and South Australia to support its retail network.
To provide more direct and regionally-focused operational, logistical, and business development support to the network of independent Home Hardware retailers within each state or territory.
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As of April 2025, Home Hardware' leadership includes:
Home Hardware has been backed by several prominent investors over the years, including:
Metcash, the parent company of IHG (which supports Home Hardware), may experience executive changes typical of a large publicly listed company. Specific high-profile changes directly within IHG's top leadership impacting Home Hardware are less frequent but can occur with strategic shifts.
Discover the tools Home Hardware uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Email formats for Independent Hardware Group (IHG) or its parent company Metcash, which support Home Hardware, generally follow standard corporate patterns. Common formats include [first_initial][last]@[domain] or [first].[last]@[domain]. The domain could be specific to IHG (e.g., ihg.com.au) or Metcash (e.g., metcash.com).
[first].[last]@ihg.com.au or [first_initial][last]@metcash.com
Format
annette.welsh@ihg.com.au (Example, based on common format for IHG CEO)
Example
80%
Success rate
Metcash News / ASX • May 28, 2024
Metcash provided a trading update ahead of its full-year results, noting solid performance in its hardware pillar (which includes Home Hardware and Mitre 10). The update highlighted resilience in both DIY and trade segments, despite varied economic conditions....more
Inside Retail • February 15, 2024
Metcash announced the appointment of Estella Young as its new group chief financial officer, effective from June 2024. She will succeed Alistair Bell, who is retiring after a decade with the company....more
Metcash News / ASX • December 4, 2023
Metcash announced its half-year results for FY24, reporting strong sales and earnings growth. The hardware division, including Home Hardware, continued its positive trajectory, with sales increasing, reflecting robust demand from both trade and DIY customers....more
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