HQ Function

The Store Support Center serves as the global command for The Home Depot's operations, including strategic planning, merchandising, supply chain, finance, marketing, technology, and human resources. These central functions provide essential support for all divisions, including the At-Home Services program.

Notable Features:

The Atlanta Store Support Center is a large, multi-building campus. It features modern office spaces, collaborative work areas, product testing labs, mock store environments for merchandising planning, and training facilities. It is designed to support a large employee base and foster innovation.

Work Culture:

The Home Depot's work culture at its headquarters is generally described as fast-paced, results-oriented, and entrepreneurial, stemming from its founders' vision. There's a strong emphasis on customer service (even at the corporate level), teamwork, and living the company's values. The 'inverted pyramid' philosophy, which prioritizes frontline associates and customers, is a key cultural tenet.

HQ Significance:

The headquarters is the nerve center for strategic decision-making, innovation, and operational support for The Home Depot's vast network of retail stores and its extensive At-Home Services offerings. It ensures brand consistency, quality control, and the development of new services and technologies.

Values Reflected in HQ: The headquarters' operations and environment aim to embody The Home Depot's core values, such as: Taking Care of Our People, Giving Back, Doing the Right Thing, Excellent Customer Service, Creating Shareholder Value, Building Strong Relationships, Entrepreneurial Spirit, and Respect for All People.

Location:

The Home Depot operates primarily in North America, with a strong presence in the United States (all 50 states, D.C., Puerto Rico, U.S. Virgin Islands, Guam), Canada (10 provinces), and Mexico. The At-Home Services program is most extensively developed and marketed in the U.S. and Canada, leveraging the company's vast network of retail stores as customer touchpoints and coordination centers for local service providers. Global functions supported from its main and regional headquarters include retail store operations, e-commerce platforms, supply chain management, global sourcing, product development, and customer support, all tailored to the nuances of each country's market.

Street Address:

2455 Paces Ferry Road SE

City:

Atlanta

State/Province:

Georgia

Country:

USA