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Home Care Assistance, which now operates as TheKey, is a prominent provider of in-home care services for seniors and older adults. The company focuses on enabling individuals to live safely and comfortably in their own homes by offering a wide range of personalized care options. These services include assistance with daily living activities, companionship, specialized care for conditions like Alzheimer's, dementia, and Parkinson's, as well as post-hospitalization and respite care. Home Care Assistance emphasizes a holistic approach to aging, promoting a high quality of life through its proprietary Balanced Care Method™ and Cognitive Therapeutics Method™.
Serves as the central hub for strategic planning, corporate operations, technology development, marketing, human resources, and franchise support for its network of home care services.
Located in a modern high-rise office building in a prominent downtown area, offering excellent city views and accessibility via public transport.
The HQ fosters a collaborative, mission-driven environment focused on innovation in senior care, employee well-being, and providing high-quality support to its clients and caregivers. There is an emphasis on compassion and professionalism.
The San Francisco headquarters is pivotal for driving the company's growth, developing proprietary care methodologies (like the Balanced Care Method™ and Cognitive Therapeutics Method™), and maintaining consistent quality standards across its numerous locations.
Home Care Assistance (now TheKey) primarily operates across the United States and Canada, with an extensive network of local offices dedicated to providing in-home senior care. While it previously had operations in Australia, its current strategic focus is on strengthening and expanding its North American presence. Globally, the company supports its mission by standardizing high-quality care protocols, advanced caregiver training programs, and leveraging technology to enhance client experiences and operational efficiency across all its service areas.
100 Montgomery Street, Suite 1800
San Francisco
CA
USA
Address: 200 W Madison St #2100, Chicago, IL 60606
To provide comprehensive home care solutions, including specialized dementia and Alzheimer's care, to the aging population in the Midwest region, ensuring local needs are met with high standards of care and customer service.
Address: 25 Sheppard Ave W Suite 300, North York, ON M2N 6S6, Canada
To expand access to high-quality senior care in the Canadian market, adapting services to meet local healthcare system integrations, cultural preferences, and client needs in the Greater Toronto Area and beyond.
Address: 5420 LBJ Freeway, Suite 250, Dallas, TX 75240
To cater to the growing demand for senior care in Texas, offering specialized programs and ensuring consistent quality of service in a major metropolitan area and surrounding communities.
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As of April 2025, Home Care Assistance' leadership includes:
Home Care Assistance has been backed by several prominent investors over the years, including:
Home Care Assistance (now TheKey) has actively strengthened its executive team over the past year, notably with key appointments in growth and clinical leadership to support its strategic objectives in the evolving home care market. This includes a new Chief Growth Officer and a new Chief Clinical Officer, indicating a focus on expansion and clinical excellence.
Discover the tools Home Care Assistance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Home Care Assistance (now TheKey) primarily uses the @thekey.com domain for its corporate communications. Based on industry patterns and data analysis tools, the most common email format is [first].[last]@thekey.com. Other formats might be in use but this one has the highest probability of being correct.
[first].[last]@thekey.com
Format
jane.doe@thekey.com
Example
85%
Success rate
PR Newswire • March 5, 2024
TheKey (formerly Home Care Assistance) announced the appointment of Cooper Linton as its new Chief Clinical Officer. Linton will oversee clinical operations and strategy, aiming to enhance the quality of care for clients and drive clinical innovation....more
PR Newswire • February 7, 2024
TheKey (formerly Home Care Assistance) has been awarded the 2024 Top Workplaces USA honor. This recognition highlights the company's commitment to fostering a people-first culture and a positive, supportive work environment for its employees....more
PR Newswire • January 16, 2024
TheKey (formerly Home Care Assistance) has named Brynne Behringer as its Chief Growth Officer. In this role, Behringer will lead the company's growth strategy, focusing on expanding market reach, strategic partnerships, and service offerings....more
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