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HMSHost's Overview

Total employees9889
HeadquartersBethesda
Founded

HMSHost is a global leader in creating innovative dining experiences for travel venues. As a subsidiary of Avolta (formerly Dufry), HMSHost operates an extensive portfolio of award-winning restaurants and brands in airports and motorway service areas across North America and internationally. They focus on bringing popular local, regional, and national brands as well as proprietary concepts to travelers, aiming to make the journey as rewarding as the destination.

Where is HMSHost's Headquarters?

HQ Function

Serves as the central hub for HMSHost's North American and international operations, including strategic planning, brand management, business development, finance, human resources, and administrative support.

Notable Features:

Located in a modern office building within a well-developed commercial district, offering employees access to various amenities. The office is designed to foster collaboration and innovation in the travel dining sector.

Work Culture:

The work culture at HMSHost's headquarters is dynamic and fast-paced, reflecting the travel industry. It emphasizes customer service, operational excellence, and culinary innovation. Collaboration and a focus on enhancing the traveler experience are key aspects.

HQ Significance:

The Bethesda headquarters is pivotal for directing HMSHost's extensive network of food and beverage concessions, developing new concepts, and managing partnerships with global and local brands.

Values Reflected in HQ: The headquarters likely reflects values such as operational efficiency, innovation in service, and a commitment to quality, necessary for managing a large-scale, geographically dispersed business in the competitive travel concession market.

Location:

HMSHost, as part of Avolta, supports a vast network of food and beverage operations in over 120 airports and 80 travel plazas across North America. HMSHost International extends this reach to airports in Europe, the Middle East, Asia, and Australia/New Zealand. Their global functions include brand partnerships, culinary development, supply chain management, operational oversight, and customer service tailored to diverse international travelers.

Street Address:

6905 Rockledge Drive, Suite 1500

City:

Bethesda

State/Province:

Maryland

Country:

USA

HMSHost's Global Presence

Schiphol, Netherlands

Address: Evert van de Beekstraat 354, 1118 CZ Schiphol, Netherlands

To manage and expand HMSHost's presence in European, Middle Eastern, and Asia-Pacific airports and travel plazas, adapting global strategies to local market conditions and traveler preferences.

Buying Intent Signals for HMSHost

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of HMSHost

As of April 2025, HMSHost' leadership includes:

Michael Muser - Chief Operating Officer, HMSHost
Kraig Cesar - Chief Financial Officer, HMSHost
Laura Szeliga - EVP & Chief Human Resources Officer, HMSHost
Derrell Law - EVP & Chief Growth Officer, HMSHost

Investors of HMSHost

HMSHost has been backed by several prominent investors over the years, including:

Avolta AG (formerly Dufry AG)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

The most significant executive change at HMSHost in the last 12 months was the retirement of long-time President and CEO Steve Johnson at the end of 2023. This coincided with the integration of HMSHost into the newly formed Avolta group (merger of Dufry and Autogrill), leading to a new operational leadership structure for the F&B division in North America, with Michael Muser taking a key role as Chief Operating Officer.

Departures

Steve Johnson, Steve Johnson retired as President and CEO of HMSHost.

New Appointments:

Michael Muser, Michael Muser became the Chief Operating Officer for HMSHost, leading operations as part of Avolta's North America F&B division following organizational restructuring.

Technology (Tech Stack) used by HMSHost

Discover the tools HMSHost uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HMSHost Email Formats and Examples

HMSHost primarily utilizes the firstname.lastname@hmshost.com email format for its employees. Other less common formats might exist, but this is the most prevalent and widely recognized pattern.

firstname.lastname@hmshost.com

Format

jane.doe@hmshost.com

Example

90%

Success rate

News and media

PR NewswireMay 8, 2024

HMSHost Serves Up Authentic Local Flavors with New Restaurant Openings at Nashville International Airport®

HMSHost, part of Avolta, announced the opening of new dining venues at Nashville International Airport (BNA), including Prince's Hot Chicken and Tennessee Moonshine Bar, bringing local culinary experiences to travelers....more

HMSHost NewsFebruary 20, 2024

HMSHost Foundation Renews Commitment to Fighting Poverty with Grant

The HMSHost Foundation announced a $150,000 grant to Second Harvest Food Bank of Central Florida, continuing its efforts to combat hunger and poverty in communities where HMSHost operates....more

Avolta NewsMay 7, 2024

Avolta (HMSHost Parent) Reports Strong Q1 2024 Growth

Avolta, the parent company of HMSHost, reported significant organic growth of 8.6% in the first quarter of 2024, driven by strong travel demand and successful integration synergies, positively impacting HMSHost's operations....more

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