HKT (Hong Kong Telecommunications (HKT) Limited) is Hong Kong's leading telecommunications service provider and a pioneer in converged solutions. It offers a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, enterprise solutions, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers. HKT meets the needs of the Hong Kong public and local and international businesses with a GSO (General Services Obligation) covering residential fixed-line, payphone and emergency services. HKT is the telecommunications arm of PCCW Limited.
Serves as the central command for HKT's extensive operations, strategic planning, corporate governance, and innovation initiatives across its diverse telecommunications and technology portfolios.
Located within Taikoo Place, a major commercial complex, the headquarters benefits from modern infrastructure, advanced facilities, and excellent connectivity. The PCCW Tower is a prominent landmark in the area.
HKT fosters a dynamic, fast-paced work environment focused on technological innovation, customer satisfaction, and operational excellence. There's an emphasis on collaboration, continuous learning, and adapting to the evolving digital landscape.
The headquarters symbolizes HKT's leadership in the Hong Kong telecommunications market and its commitment to connecting the city. It's the hub for decision-making that impacts millions of customers and shapes Hong Kong's digital future.
While HKT's primary market is Hong Kong, it possesses a significant global reach, particularly through its enterprise solutions arm and its parent company's division, PCCW Global. HKT supports multinational corporations with services including international connectivity, cloud solutions, data centers, managed services, and IoT solutions, connecting businesses across Asia, Europe, Africa, the Americas, and the Middle East. This global network enables seamless communication and data transfer for enterprises operating internationally.
PCCW Tower, Taikoo Place, 979 King's Road
Quarry Bay
Hong Kong Island
Hong Kong SAR, China
Address: Various HKT shops and customer service centers, e.g., Shop 7B, G/F, Ginza Plaza, 2A Sai Yeung Choi Street South, Mong Kok
Serves the high-density residential and commercial areas of Kowloon, ensuring accessibility and direct customer engagement for HKT's diverse range of telecom products and services.
Address: Operates through PCCW Global (an operating division of HKT): Unit 1608, 16/F, China World Office 1, No.1 Jianguomenwai Avenue, Chaoyang District, Beijing, China
Facilitates HKT's enterprise solutions reach into the Mainland China market, supporting international businesses and strengthening regional telecommunications infrastructure links.
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As of April 2025, HKT' leadership includes:
HKT has been backed by several prominent investors over the years, including:
HKT has experienced some key leadership transitions in the past year, notably with the appointment of a new head for its Consumer Group, aimed at driving continued growth and customer engagement. Other routine senior management adjustments may have occurred.
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HKT commonly utilizes email formats that combine employee names with their domain 'hkt.com'. The most prevalent formats are variations of first name and last name combinations.
[first].[last]@hkt.com or [first_initial][last]@hkt.com
Format
example.cheung@hkt.com or echeung@hkt.com
Example
70%
Success rate
HKT Limited / PCCW Limited • May 9, 2024
HKT released its unaudited financial and operational update for the first quarter of 2024, highlighting continued momentum in its 5G subscriber base and robust demand for enterprise digital transformation solutions. The company emphasized its focus on innovation and customer experience....more
HKT Press Release • March 26, 2024
HKT partnered with Airport Authority Hong Kong (AAHK) to demonstrate Hong Kong's advanced smart airport capabilities at Mobile World Congress Barcelona 2024. The showcase featured HKT's 5G private network and digital solutions, including applications in autonomous vehicles and IoT for airport operations....more
HKT Press Release • January 30, 2024
HKT announced the appointment of Mr. Ringo Ng as Managing Director, Consumer Group, effective January 30, 2024. Mr. Ng is responsible for overseeing the strategy and operations of HKT's consumer business, aiming to drive growth and enhance customer experiences....more
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