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HGS Digital's Overview

Total employees20000
HeadquartersChicago
Founded2000

HGS Digital is the digital transformation and customer experience (CX) arm of Hinduja Global Solutions (HGS). They partner with businesses to accelerate their digital journeys, leveraging cutting-edge technologies like AI, machine learning, automation, and advanced analytics. HGS Digital focuses on creating intelligent, agile, and customer-centric solutions to enhance operational efficiency, improve customer engagement, and drive business growth across various industries.

Where is HGS Digital's Headquarters?

HQ Function

Serves as a strategic hub for HGS Digital's North American operations, focusing on digital innovation, client collaboration, and showcasing advanced CX, AI, and automation solutions.

Notable Features:

Located in the iconic Merchandise Mart, 'The Hive' is designed as a state-of-the-art digital experience lab and collaboration center, fostering innovation and co-creation with clients.

Work Culture:

The work culture at HGS Digital, particularly at 'The Hive', emphasizes innovation, agility, collaboration, and a strong customer-first mindset. It's geared towards creative problem-solving and leveraging technology to deliver impactful business outcomes.

HQ Significance:

Chicago's 'The Hive' signifies HGS Digital's commitment to the North American market and its investment in providing cutting-edge digital transformation and CX services. It acts as a showcase for their capabilities and a center for developing next-generation solutions.

Values Reflected in HQ: Innovation, collaboration, customer-centricity, technological excellence, and forward-thinking.

Location:

HGS Digital, as part of HGS, leverages a vast global network spanning North America, Europe, Asia, and Australia. This extensive footprint allows them to provide localized and scalable digital transformation solutions, customer experience services, AI and automation deployment, data analytics, and technology consulting to a diverse international clientele across various industries. Their global delivery centers ensure 24/7 support and access to a wide talent pool.

Street Address:

222 Merchandise Mart Plaza, Suite 1212

City:

Chicago

State/Province:

Illinois

Country:

USA

HGS Digital's Global Presence

Bangalore, Karnataka/India

Address: HGS Towers, #614, Vajpayee Nagar, Hosur Road, Bommanahalli, Bengaluru – 560068, Karnataka, India

Central hub for Asia-Pacific operations, innovation, and global service delivery for digital transformation projects.

London, England/United Kingdom

Address: HGS, 2nd Floor, Titgemeyer House, 6-11 Athlone Road, London, HA0 1FJ, UK

Strategic location for EMEA market engagement, client relationship management, and delivery of localized digital solutions.

Lisle, Illinois/USA

Address: 3030 Warrenville Rd, Suite 220, Lisle, IL 60532, USA

Supports North American operations, providing a base for sales, delivery, and support for HGS Digital's growing client portfolio in the region.

Manila, National Capital Region/Philippines

Address: HGS Building, Cyberpark, 60 Araneta Ave., Quezon City, Manila, Philippines

Key hub for global service delivery, particularly for English-speaking markets, focusing on operational excellence and scalable digital solutions.

Buying Intent Signals for HGS Digital

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of HGS Digital

As of April 2025, HGS Digital' leadership includes:

Partha DeSarkar - Group CEO, Hinduja Global Solutions
Venkatesh Korla - President and CEO, HGS Digital
Patrick G. Forrester - EVP & Global Practice Head, Digital Customer Experience Transformation Services, HGS Digital
Subhro Ghosh - EVP & Global Practice Head, Intelligent Automation & AI, HGS Digital
Scott Gile - EVP & Global Head of Sales, HGS Digital

Investors of HGS Digital

HGS Digital has been backed by several prominent investors over the years, including:

Hinduja Group (as part of Hinduja Global Solutions)
Public Shareholders (HGS is a listed company on BSE & NSE in India)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

As of mid-2024, research indicates no widely publicized major executive hires or departures specifically within the core HGS Digital leadership team over the past 12 months. The existing leadership team appears stable, guiding the company's digital transformation initiatives. Any executive movements within the broader Hinduja Global Solutions (HGS) parent company in other divisions are distinct from HGS Digital's specific leadership.

Technology (Tech Stack) used by HGS Digital

Discover the tools HGS Digital uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HGS Digital Email Formats and Examples

HGS Digital primarily uses the `hgsdigital.com` domain for its email communications. The most common email format appears to follow standard corporate patterns such as combining the employee's first name and last name.

firstname.lastname@hgsdigital.com

Format

jane.doe@hgsdigital.com

Example

85%

Success rate

News and media

Business WireNovember 14, 2023

HGS Digital Recognized as a Leader in ISG Provider Lens™ Future of Work – Services and Solutions 2023 Quadrant Report for U.S.

HGS Digital announced its recognition as a 'Leader' by Information Services Group (ISG) in their Future of Work – Services and Solutions 2023 Quadrant Report for the U.S. market. This acknowledges HGS Digital's strong capabilities in workplace strategy, digital service desk, and automation services....more

Business WireAugust 17, 2023

HGS Digital Wins Gold and Silver Stevie® Awards in 2023 International Business Awards®

HGS Digital was honored with a Gold Stevie® Award for 'Achievement in User Experience' and a Silver Stevie® Award for 'Re-Branding/Brand Renovation of the Year' in the 20th Annual International Business Awards®. These awards highlight their commitment to innovative design and effective brand evolution....more

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