HGS Digital is the digital transformation and customer experience (CX) arm of Hinduja Global Solutions (HGS). They partner with businesses to accelerate their digital journeys, leveraging cutting-edge technologies like AI, machine learning, automation, and advanced analytics. HGS Digital focuses on creating intelligent, agile, and customer-centric solutions to enhance operational efficiency, improve customer engagement, and drive business growth across various industries.
Serves as a strategic hub for HGS Digital's North American operations, focusing on digital innovation, client collaboration, and showcasing advanced CX, AI, and automation solutions.
Located in the iconic Merchandise Mart, 'The Hive' is designed as a state-of-the-art digital experience lab and collaboration center, fostering innovation and co-creation with clients.
The work culture at HGS Digital, particularly at 'The Hive', emphasizes innovation, agility, collaboration, and a strong customer-first mindset. It's geared towards creative problem-solving and leveraging technology to deliver impactful business outcomes.
Chicago's 'The Hive' signifies HGS Digital's commitment to the North American market and its investment in providing cutting-edge digital transformation and CX services. It acts as a showcase for their capabilities and a center for developing next-generation solutions.
HGS Digital, as part of HGS, leverages a vast global network spanning North America, Europe, Asia, and Australia. This extensive footprint allows them to provide localized and scalable digital transformation solutions, customer experience services, AI and automation deployment, data analytics, and technology consulting to a diverse international clientele across various industries. Their global delivery centers ensure 24/7 support and access to a wide talent pool.
222 Merchandise Mart Plaza, Suite 1212
Chicago
Illinois
USA
Address: HGS Towers, #614, Vajpayee Nagar, Hosur Road, Bommanahalli, Bengaluru – 560068, Karnataka, India
Central hub for Asia-Pacific operations, innovation, and global service delivery for digital transformation projects.
Address: HGS, 2nd Floor, Titgemeyer House, 6-11 Athlone Road, London, HA0 1FJ, UK
Strategic location for EMEA market engagement, client relationship management, and delivery of localized digital solutions.
Address: 3030 Warrenville Rd, Suite 220, Lisle, IL 60532, USA
Supports North American operations, providing a base for sales, delivery, and support for HGS Digital's growing client portfolio in the region.
Address: HGS Building, Cyberpark, 60 Araneta Ave., Quezon City, Manila, Philippines
Key hub for global service delivery, particularly for English-speaking markets, focusing on operational excellence and scalable digital solutions.
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As of April 2025, HGS Digital' leadership includes:
HGS Digital has been backed by several prominent investors over the years, including:
As of mid-2024, research indicates no widely publicized major executive hires or departures specifically within the core HGS Digital leadership team over the past 12 months. The existing leadership team appears stable, guiding the company's digital transformation initiatives. Any executive movements within the broader Hinduja Global Solutions (HGS) parent company in other divisions are distinct from HGS Digital's specific leadership.
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HGS Digital primarily uses the `hgsdigital.com` domain for its email communications. The most common email format appears to follow standard corporate patterns such as combining the employee's first name and last name.
firstname.lastname@hgsdigital.com
Format
jane.doe@hgsdigital.com
Example
85%
Success rate
Business Wire • November 14, 2023
HGS Digital announced its recognition as a 'Leader' by Information Services Group (ISG) in their Future of Work – Services and Solutions 2023 Quadrant Report for the U.S. market. This acknowledges HGS Digital's strong capabilities in workplace strategy, digital service desk, and automation services....more
Business Wire • August 17, 2023
HGS Digital was honored with a Gold Stevie® Award for 'Achievement in User Experience' and a Silver Stevie® Award for 'Re-Branding/Brand Renovation of the Year' in the 20th Annual International Business Awards®. These awards highlight their commitment to innovative design and effective brand evolution....more
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