What Does HGS Interactive Do?

Total employees176
HeadquartersBengaluru
Founded2000

HGS Interactive is the digital transformation and customer experience (CX) arm of Hinduja Global Solutions (HGS). It specializes in leveraging cutting-edge technologies like AI, automation, data analytics, and cloud solutions to design, build, and manage optimized customer journeys. HGS Interactive helps businesses enhance customer engagement, improve operational efficiency, and drive growth through innovative digital strategies and tailored solutions across various industries.

Where Is HGS Interactive's Headquarters?

HQ Function

Serves as the global registered office and a key strategic center for HGS's worldwide operations, including its digital and interactive services. It's a hub for innovation, service delivery, and corporate governance.

Notable Features:

Modern office infrastructure designed to support a global workforce, featuring collaborative workspaces, technology labs, and facilities to foster innovation in digital CX solutions.

Work Culture:

A dynamic, client-centric, and innovative work environment that encourages continuous learning, collaboration, and agility. Emphasis on diversity, employee well-being, and delivering impactful digital experiences.

HQ Significance:

The Bengaluru headquarters is significant due to India's prominence as a global IT and BPM powerhouse, providing access to a vast and skilled talent pool crucial for HGS Interactive's technology-driven services and global delivery.

Values Reflected in HQ: The headquarters likely reflects HGS's core values of customer centricity, innovation, global collaboration, excellence, and a commitment to empowering its employees.

Location:

HGS Interactive, through the extensive network of Hinduja Global Solutions, operates globally with delivery centers and offices across the Americas, Europe, Asia, and Australia. It supports a wide array of functions worldwide, including digital customer experience (CX) strategy and design, AI-driven automation, advanced data analytics and insights, cloud enablement services, digital marketing solutions, and omnichannel customer engagement platforms across diverse industries.

Street Address:

HGS House, #614, Vajpayee Nagar, Hosur Main Road, Bommanahalli

City:

Bengaluru

State/Province:

Karnataka

Country:

India

Where Else Does HGS Interactive Operate Around the World?

Irving, Texas, USA

Address: 222 W Las Colinas Blvd, Suite 400N, Irving, TX 75039, USA

Focuses on serving U.S. clients with localized digital CX strategies, market-specific insights, and driving HGS Interactive's growth in the North American market.

London, United Kingdom

Address: Building 7, Chiswick Business Park, 566 Chiswick High Road, London, W4 5YG, UK

Addresses the specific digital transformation needs of businesses in the UK and Europe, leveraging local expertise and insights to enhance customer experiences and outcomes.

Manila, Philippines

Address: HGS Building, Bridgetowne, E. Rodriguez Jr. Ave. (C5 Road), Quezon City, Metro Manila, Philippines

Leverages the strong talent pool in the Philippines to offer scalable and cost-effective digital solutions and customer support to global clients.

Buying Intent Signals for HGS Interactive

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading HGS Interactive? Meet the Executive Team

As of April 2025, HGS Interactive' leadership includes:

Ashok P. Hinduja - Chairman, HGS
Pushkar Misra - President and Chief Executive Officer, HGS
Patrick W. Morrissey - CEO, HGS Digital
Subramanya G S (Subu) - Chief Financial Officer, HGS
Narendra Singh - SVP & Global Head HR, HGS

Who's Investing in HGS Interactive?

HGS Interactive has been backed by several prominent investors over the years, including:

Hinduja Group (Promoter Group)
Publicly traded on National Stock Exchange of India (NSE: HGS)
Publicly traded on BSE Limited (BSE: 532859)

What Leadership Changes Has HGS Interactive Seen Recently?

Hire1
Exits1

HGS experienced a significant leadership transition at the CEO level in early 2024. Pushkar Misra was appointed as the new President and CEO, succeeding Partha DeSarkar who stepped down after a commendable tenure. This change signals a continued focus on growth and strategic evolution for HGS and its digital arm, HGS Interactive.

Departures

Partha DeSarkar, Partha DeSarkar resigned from his position as Group CEO of Hinduja Global Solutions.

New Appointments:

Pushkar Misra, Pushkar Misra was appointed as the new President and Chief Executive Officer of Hinduja Global Solutions.

What Technology (Tech Stack) Is Used byHGS Interactive?

Discover the tools HGS Interactive uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HGS Interactive Email Formats and Examples

HGS Interactive, as part of Hinduja Global Solutions (HGS), commonly uses standardized email formats for its employees. The most prevalent format is typically 'firstname.lastname@hgs.cx'. Variations might exist, but this is a widely recognized pattern for communication.

firstname.lastname@hgs.cx

Format

john.doe@hgs.cx

Example

85%

Success rate

What's the Latest News About HGS Interactive?

Business StandardJanuary 15, 2024

HGS Interactive's Parent Company HGS Appoints Pushkar Misra as New CEO; Partha DeSarkar Steps Down

Hinduja Global Solutions (HGS) announced the appointment of Pushkar Misra as its President and Chief Executive Officer, effective January 15, 2024. Misra, with extensive experience in the technology services sector, succeeds Partha DeSarkar, who resigned to pursue personal interests after leading HGS for over a decade....more

HGS NewsroomNovember 16, 2023

HGS Interactive's Capabilities Recognized: HGS Named a Leader in ISG Provider Lens™ for Contact Center & CX Services

HGS, including its HGS Interactive offerings, has been recognized as a ‘Leader’ in the ISG Provider Lens™ Contact Center – Customer Experience Services U.S. 2023 Quadrant Report. The recognition highlights HGS's strengths in digital transformation, AI and analytics, automation, and work-from-home solutions, which are central to HGS Interactive's value proposition....more

HGS NewsroomJuly 25, 2023

HGS Interactive Enhances AI Capabilities Through Expanded Partnership with Talkdesk

HGS announced an expanded partnership with Talkdesk to enhance its customer experience (CX) offerings, a key focus for HGS Interactive. This collaboration aims to leverage Talkdesk's AI-powered contact center solutions to deliver more personalized and efficient customer interactions, further strengthening HGS Interactive's suite of digital CX tools....more

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