What Does HelpSystems Do?

Total employees3200
HeadquartersMinneapolis
Founded1982

HelpSystems, which rebranded to Fortra in November 2022, is a global cybersecurity and automation software company. Fortra provides a wide array of solutions aimed at strengthening security postures, protecting data, and streamlining IT operations for organizations across various industries. Their portfolio includes data security, infrastructure protection, managed security services, and IT operations management tools, designed to address complex IT challenges.

Where Is HelpSystems's Headquarters?

HQ Function

The Minneapolis headquarters serves as the central hub for Fortra's global operations, including executive leadership, strategic planning, core product development oversight, finance, and corporate functions.

Notable Features:

Situated in a modern high-rise in downtown Minneapolis, the headquarters likely offers state-of-the-art facilities, collaborative workspaces, and advanced technology infrastructure conducive to innovation.

Work Culture:

Fortra cultivates a work culture focused on innovation, customer success, and teamwork. The Minneapolis HQ likely embodies these principles, fostering a dynamic environment that encourages problem-solving and employee growth in the cybersecurity field.

HQ Significance:

The headquarters is strategically important as the command center for Fortra's worldwide operations and the driver of its vision to simplify and secure IT for organizations globally. It represents the core of the company's identity and market presence.

Values Reflected in HQ: The headquarters' design and operational ethos likely reflect Fortra's core values such as commitment to customers, integrity, innovation, and collaboration.

Location:

HelpSystems (now Fortra) operates globally with a network of offices and partners across North America, Europe, Asia-Pacific, and Latin America. This extensive presence enables Fortra to deliver its cybersecurity and automation solutions, along with localized support and services, to a diverse international customer base, addressing unique regional market demands and compliance landscapes.

Street Address:

100 S. Fifth Street, Suite 2400

City:

Minneapolis

State/Province:

MN

Country:

USA

Where Else Does HelpSystems Operate Around the World?

Reading, Berkshire, United Kingdom

Address: Davidson House, Forbury Square, Reading, RG1 3EU

Facilitates direct engagement with clients and partners in the UK and broader EMEA market, tailoring Fortra's global offerings to meet local needs and compliance requirements.

Alpharetta, Georgia, USA

Address: 3333 Sargent Road, Suite 200, Alpharetta, GA 30004

Acts as an important operational site for serving clients in the Southeastern United States and enhancing Fortra's regional market reach.

Buying Intent Signals for HelpSystems

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading HelpSystems? Meet the Executive Team

As of April 2025, HelpSystems' leadership includes:

Kate Bolseth - Chief Executive Officer
Chris Reffkin - Chief Operating Officer
Jason Viera - Chief Financial Officer
John Grancarich - Chief Strategy Officer

Who's Investing in HelpSystems?

HelpSystems has been backed by several prominent investors over the years, including:

TA Associates
Charlesbank Capital Partners
Harvest Partners

What Leadership Changes Has HelpSystems Seen Recently?

Hire1
Exits0

In the past 12 months, HelpSystems (now Fortra) significantly bolstered its executive leadership with the appointment of a new Chief Financial Officer to drive financial strategy and support ongoing growth. No major executive departures were publicly announced during this period.

New Appointments:

Jason Viera, Jason Viera joined Fortra as Chief Financial Officer to oversee the company's global financial operations and strategy.

What Technology (Tech Stack) Is Used byHelpSystems?

Discover the tools HelpSystems uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HelpSystems Email Formats and Examples

Email addresses at HelpSystems (now Fortra) typically follow a common corporate pattern, primarily using the employee's first and last name. The most frequently observed format is [first name].[last name]@fortra.com.

first.last@fortra.com

Format

john.smith@fortra.com

Example

90%

Success rate

What's the Latest News About HelpSystems?

Fortra NewsroomJune 4, 2024

Fortra’s ClearSwift Named a Leader in IDC MarketScape for Worldwide Data Security Products 2024 Vendor Assessment

Fortra announced that its ClearSwift product suite has been recognized as a Leader in the IDC MarketScape: Worldwide Data Security Products 2024 Vendor Assessment. This acknowledgment underscores Fortra's strong capabilities in data loss prevention and content-aware data security....more

Fortra NewsroomMay 21, 2024

Fortra's Terranova Security Recognized in 2024 Gartner® Market Guide for Security Awareness Computer-Based Training

Fortra announced that its Terranova Security solution has been recognized as a Representative Vendor in the 2024 Gartner Market Guide for Security Awareness Computer-Based Training. This highlights Fortra's strength in providing effective security awareness training to help organizations mitigate human cyber risk....more

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