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Helpjuice offers powerful and user-friendly knowledge base software designed to help businesses of all sizes improve customer support, internal collaboration, and information management. Their platform enables companies to create customizable, easily searchable knowledge bases that reduce support tickets, onboard employees faster, and empower users with instant access to information. Helpjuice focuses on delivering a simple yet feature-rich solution that integrates seamlessly with other business tools.
The registered address serves legal and administrative purposes. Core business functions, including product development, customer support, sales, and marketing, are managed by a distributed global team.
Operates with a fully distributed team model, leveraging advanced digital collaboration tools. There is no central physical office with specific architectural features.
Helpjuice fosters a work culture centered on flexibility, autonomy, employee trust, and results-driven performance. It emphasizes remote collaboration, asynchronous communication where possible, and a strong sense of ownership among its global team members.
Helpjuice's remote-first model allows it to attract global talent and offer significant work-life balance. The Delaware registered address is a common choice for U.S. businesses for corporate structuring, while the operational model reflects modern, agile business practices.
Helpjuice serves a global clientele with its knowledge base software. Its operational presence is also global, characterized by a remote workforce distributed across numerous countries. This allows for continuous development, worldwide customer support, and sales outreach tailored to different international markets.
Registered Address (Not an operational office)
Wilmington
Delaware
USA
Address: Not Applicable (Distributed Team)
This model allows Helpjuice to tap into a diverse global talent pool, maintain operational agility, and provide support to its international customer base across different time zones.
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As of April 2025, Helpjuice' leadership includes:
Helpjuice has been backed by several prominent investors over the years, including:
As a privately held, bootstrapped company, Helpjuice does not typically publicize minor changes in its leadership structure. No major executive new hires or departures have been widely reported in the last 12 months. The leadership team, headed by the founder, remains stable.
Discover the tools Helpjuice uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Helpjuice commonly uses the first name of an employee for their email addresses. This is a frequent pattern for companies of its size and structure.
[first]@helpjuice.com
Format
emil@helpjuice.com
Example
90%
Success rate
Helpjuice Blog • December 12, 2023
Helpjuice published an insightful article on their blog detailing how Artificial Intelligence is transforming knowledge base systems. The post explores AI's impact on enhancing search functionality, automating content creation, personalizing user experiences, and providing advanced analytics for knowledge management....more
Helpjuice Blog • October 26, 2023
Helpjuice shared a comprehensive guide on essential Customer Service Key Performance Indicators (KPIs). The article aims to help businesses measure and improve their customer support effectiveness, aligning with Helpjuice's commitment to empowering companies with better customer interaction tools....more
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