What Does Helpjuice Do?

Total employees36
HeadquartersWilmington
Founded2011

Helpjuice offers powerful and user-friendly knowledge base software designed to help businesses of all sizes improve customer support, internal collaboration, and information management. Their platform enables companies to create customizable, easily searchable knowledge bases that reduce support tickets, onboard employees faster, and empower users with instant access to information. Helpjuice focuses on delivering a simple yet feature-rich solution that integrates seamlessly with other business tools.

Where Is Helpjuice's Headquarters?

HQ Function

The registered address serves legal and administrative purposes. Core business functions, including product development, customer support, sales, and marketing, are managed by a distributed global team.

Notable Features:

Operates with a fully distributed team model, leveraging advanced digital collaboration tools. There is no central physical office with specific architectural features.

Work Culture:

Helpjuice fosters a work culture centered on flexibility, autonomy, employee trust, and results-driven performance. It emphasizes remote collaboration, asynchronous communication where possible, and a strong sense of ownership among its global team members.

HQ Significance:

Helpjuice's remote-first model allows it to attract global talent and offer significant work-life balance. The Delaware registered address is a common choice for U.S. businesses for corporate structuring, while the operational model reflects modern, agile business practices.

Values Reflected in HQ: The company's operational model reflects values such as efficiency, adaptability, global collaboration, and trust in its employees' ability to deliver results irrespective of physical location.

Location:

Helpjuice serves a global clientele with its knowledge base software. Its operational presence is also global, characterized by a remote workforce distributed across numerous countries. This allows for continuous development, worldwide customer support, and sales outreach tailored to different international markets.

Street Address:

Registered Address (Not an operational office)

City:

Wilmington

State/Province:

Delaware

Country:

USA

Where Else Does Helpjuice Operate Around the World?

Global (Remote)

Address: Not Applicable (Distributed Team)

This model allows Helpjuice to tap into a diverse global talent pool, maintain operational agility, and provide support to its international customer base across different time zones.

Buying Intent Signals for Helpjuice

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Helpjuice? Meet the Executive Team

As of April 2025, Helpjuice' leadership includes:

Emil Hajric - Founder & CEO

Who's Investing in Helpjuice?

Helpjuice has been backed by several prominent investors over the years, including:

Bootstrapped

What Leadership Changes Has Helpjuice Seen Recently?

Hire0
Exits0

As a privately held, bootstrapped company, Helpjuice does not typically publicize minor changes in its leadership structure. No major executive new hires or departures have been widely reported in the last 12 months. The leadership team, headed by the founder, remains stable.

What Technology (Tech Stack) Is Used byHelpjuice?

Discover the tools Helpjuice uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Helpjuice Email Formats and Examples

Helpjuice commonly uses the first name of an employee for their email addresses. This is a frequent pattern for companies of its size and structure.

[first]@helpjuice.com

Format

emil@helpjuice.com

Example

90%

Success rate

What's the Latest News About Helpjuice?

Helpjuice BlogDecember 12, 2023

Helpjuice Discusses AI's Role in Revolutionizing Knowledge Bases

Helpjuice published an insightful article on their blog detailing how Artificial Intelligence is transforming knowledge base systems. The post explores AI's impact on enhancing search functionality, automating content creation, personalizing user experiences, and providing advanced analytics for knowledge management....more

Helpjuice BlogOctober 26, 2023

Helpjuice Provides Guide on Key Customer Service KPIs for Success

Helpjuice shared a comprehensive guide on essential Customer Service Key Performance Indicators (KPIs). The article aims to help businesses measure and improve their customer support effectiveness, aligning with Helpjuice's commitment to empowering companies with better customer interaction tools....more

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