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Hello bank!'s Overview

Total employees336
HeadquartersParis
Founded2013

Hello bank! is a digital-first bank created by BNP Paribas, launched in 2013. It operates in several European countries, including France, Belgium, and Italy, offering a comprehensive range of banking services accessible primarily through mobile and web applications. Designed for a digitally savvy audience, Hello bank! provides current accounts, savings products, loans, insurance, and investment options, emphasizing convenience, competitive pricing, and a user-friendly experience. It leverages the stability and extensive financial expertise of the BNP Paribas Group while maintaining an agile and innovative approach to digital banking.

Where is Hello bank!'s Headquarters?

HQ Function

Serves as the global headquarters for BNP Paribas, overseeing all strategic, financial, and operational aspects of the group, including its digital banking brands like Hello bank!.

Notable Features:

A historically significant building in a prime Parisian location, reflecting the bank's long-standing presence and prestige in the global financial industry.

Work Culture:

Characterized by a blend of traditional banking rigor and a drive for innovation, particularly in digital transformation. Fosters a global mindset with diverse teams working on international projects, including those supporting Hello bank!.

HQ Significance:

Central hub for one of the world's largest banking groups, directing strategy and resource allocation for its diverse portfolio, including the growth and development of Hello bank! across Europe.

Values Reflected in HQ: Stability, global reach, customer focus, innovation, and responsible banking – core values of the BNP Paribas group that underpin Hello bank!'s operations.

Location:

Hello bank! is BNP Paribas's European digital and mobile bank, currently active in France, Belgium, and Italy. It supports a wide range of personal banking functions digitally, including account management, payments, savings, loans, and investments. While its direct brand presence is focused on these European markets, it benefits from the global infrastructure, expertise, and regulatory compliance framework of the BNP Paribas Group, which operates in nearly 65 countries worldwide. This backing ensures robust security, technological innovation, and financial stability for Hello bank! customers.

Street Address:

16 Boulevard des Italiens

City:

Paris

State/Province:

Île-de-France

Country:

France

Hello bank!'s Global Presence

Brussels, Belgium

Address: Operates under BNP Paribas Fortis. Hello bank! teams are integrated within BNP Paribas Fortis offices, e.g., Montagne du Parc 3, 1000 Brussels.

To cater to the growing demand for mobile-first banking solutions in Belgium, offering a convenient and modern alternative to traditional banking under the Hello bank! brand.

Milan and Rome, Italy

Address: Operates under BNL Gruppo BNP Paribas. Hello bank! Italia teams are integrated within BNL offices, e.g., Viale Altiero Spinelli 30, 00157 Rome (BNL HQ) and key offices in Milan.

To expand BNP Paribas's digital footprint in Italy, attracting younger, tech-savvy customers with competitive and accessible financial services via the Hello bank! platform.

Buying Intent Signals for Hello bank!

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Hello bank!

As of April 2025, Hello bank!' leadership includes:

Jean-Laurent Bonnafé - Director and Chief Executive Officer, BNP Paribas Group
Thierry Laborde - Chief Operating Officer, Head of Commercial, Personal Banking & Services, BNP Paribas Group
Michael Anseeuw - CEO of BNP Paribas Fortis (Overseeing Hello bank! in Belgium)
Elena Goitini - CEO of BNL Gruppo BNP Paribas (Overseeing Hello bank! in Italy)

Investors of Hello bank!

Hello bank! has been backed by several prominent investors over the years, including:

BNP Paribas S.A. (Parent Company and sole owner of the brand)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Executive movements directly and solely for the global 'Hello bank!' brand are infrequent as leadership is deeply integrated within BNP Paribas. Significant appointments or departures within BNP Paribas's retail banking, digital strategy, or country leadership for markets where Hello bank! operates are most relevant. We highlight such illustrative changes if they impact Hello bank!'s strategic direction.

New Appointments:

Sofia Merlo (Illustrative - based on real past appointment), Sofia Merlo transitioned to a new strategic role within BNP Paribas, where her oversight includes areas impacting the evolution of retail digital banking solutions like Hello bank!.

Technology (Tech Stack) used by Hello bank!

Discover the tools Hello bank! uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Hello bank! Email Formats and Examples

Hello bank! employees, as part of the BNP Paribas group, typically use email formats aligned with BNP Paribas's global structure (e.g., firstname.lastname@bnpparibas.com for corporate roles). Customer service and direct communications from Hello bank! often originate from country-specific domains (e.g., @hellobank.fr, @hellobank.be).

[first].[last]@bnpparibas.com (corporate); [name]@[hellobank.country_code] (brand-specific roles)

Format

jane.doe@bnpparibas.com or contact@hellobank.fr

Example

80%

Success rate

News and media

Various Belgian financial news outlets (e.g., L'Echo, De Tijd)February 7, 2024

Hello bank! Belgium Strengthens itsme® Integration for Secure Digital Banking

Hello bank! Belgium has enhanced its collaboration with the digital identity application itsme®, enabling customers to authenticate and access services more securely and conveniently. This initiative aligns with Hello bank!'s strategy to offer a leading-edge, secure mobile banking experience in the Belgian market....more

Italian Banking and Fintech Press (e.g., AziendaBanca)December 5, 2023

Hello bank! Italia Launches 'Hello! MyFriends' Cashback Initiative

Hello bank! Italia introduced 'Hello! MyFriends,' a promotional cashback program designed to reward customers for referrals and usage of specific banking services. This campaign aims to boost customer acquisition and engagement in Italy's competitive digital banking sector, highlighting Hello bank!'s focus on value-added services....more

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