Helcim
Helcim's Overview
Helcim is a payments company dedicated to providing businesses with affordable, transparent, and user-friendly credit card processing and merchant services. Founded on the principle of fairness, Helcim champions interchange-plus pricing, ensuring merchants understand their costs without hidden fees or long-term contracts. Their offerings include a robust suite of tools such as point-of-sale (POS) systems, online payment gateways, invoicing software, recurring payments, and a customer portal, all designed to help small to medium-sized businesses manage transactions efficiently and save money. Helcim is known for its strong emphasis on in-house customer service and developing its own technology stack to offer a seamless payment experience.
Where is Helcim's Headquarters?
HQ Function
Helcim's headquarters in Calgary serves as the central hub for its operations, including software development, product management, customer support, sales, marketing, and corporate administration. It's where strategic decisions are made and the company's culture is cultivated.
Notable Features:
The office is located in a modern building in Calgary's Beltline district, designed to foster collaboration and innovation with an open-concept layout and contemporary amenities. It reflects the company's tech-forward approach.
Work Culture:
Helcim fosters a work culture centered around transparency, collaboration, continuous learning, and customer obsession. Employees are encouraged to be proactive, contribute ideas, and are supported with growth opportunities. The atmosphere is generally described as supportive and dynamic, with a focus on work-life balance.
HQ Significance:
The Calgary headquarters is significant as it's the birthplace and primary operational center of Helcim. It anchors its Canadian roots while serving as the engine for its expansion into the U.S. market, housing the core talent that develops and supports its innovative payment solutions.
Values Reflected in HQ: The headquarters' design and operational ethos likely reflect Helcim's core values of transparency (open spaces), innovation (modern tech infrastructure), and customer focus (dedicated support teams).
Location:
Helcim primarily focuses its operations and services on businesses located in Canada and the United States. Their payment processing solutions, software, and customer support are tailored to meet the specific needs and regulatory environments of these North American markets. While their customer base is within these two countries, their tools enable merchants to potentially sell to customers globally.
Street Address:
1177 11 Ave SW, Suite 400
City:
Calgary
State/Province:
Alberta
Country:
Canada
Helcim's Global Presence
Seattle, Washington/USA
Address: While a specific public-facing office address in Seattle is not heavily promoted, Helcim maintains a presence to support its U.S. operations and growing American client base. Many U.S. based employees may also work remotely.
To facilitate deeper penetration into the large U.S. market, enhance customer acquisition, and provide on-the-ground insights for tailoring services to U.S. merchants.
Buying Intent Signals for Helcim
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Executive Team of Helcim
As of April 2025, Helcim' leadership includes:
Investors of Helcim
Helcim has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Helcim has notably strengthened its executive leadership over the past year to year and a half with key appointments, particularly in finance and product roles, to steer its ongoing growth and market expansion. No major executive departures have been publicly announced recently.
New Appointments:
Technology (Tech Stack) used by Helcim
Discover the tools Helcim uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Helcim Email Formats and Examples
Helcim commonly uses the email format that combines an employee's first name and last name, or first initial and last name, followed by '@helcim.com'. This is a standard practice for professional communication.
[first].[last]@helcim.com or [first_initial][last]@helcim.com
Format
jane.doe@helcim.com or jdoe@helcim.com
Example
80%
Success rate
News and media
Globe and Mail • November 1, 2023
Helcim raises $25-million in second funding round to fuel U.S. expansion
Calgary-based fintech Helcim Inc. has secured $25-million (CAD) in a Series B funding round. The investment was led by existing investors Information Venture Partners and Aquiline Technology Growth, aimed at accelerating the company's U.S. expansion and team growth....more
PR Newswire • May 17, 2023
Helcim Welcomes New Chief Financial Officer, Rob Date
Helcim announced the appointment of Rob Date as its new Chief Financial Officer. Date brings over 20 years of financial leadership experience to Helcim and will play a crucial role in guiding the company's financial strategy and continued growth....more
Betakit • March 7, 2022
Helcim raises $27 million CAD Series A to scale payments platform for SMEs
Helcim secured $27 million CAD in Series A funding co-led by Information Venture Partners and Aquiline Technology Growth. This capital was aimed at expanding its team, developing new products, and increasing brand awareness for its SMB-focused payment solutions....more
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