What Does HEI Hotels & Resorts Do?

Total employees10400
HeadquartersNorwalk
Founded1985

HEI Hotels & Resorts is a prominent American hospitality investment and management company, headquartered in Norwalk, Connecticut. Founded in 1985, HEI specializes in owning and operating full-service, upper-upscale, and luxury hotels and resorts, primarily under internationally recognized brand families such as Marriott, Hilton, Hyatt, and IHG, as well as independent and lifestyle hotels. Their integrated platform encompasses acquisitions, development, asset management, and comprehensive day-to-day operational oversight. HEI is known for its data-driven approach, entrepreneurial culture, and focus on maximizing asset value and delivering superior guest experiences across its extensive portfolio of over 100 properties throughout the United States.

Where Is HEI Hotels & Resorts's Headquarters?

HQ Function

The headquarters serves as the central command for all corporate functions, including executive leadership, investment strategy, acquisitions, asset management, finance, human resources, legal, IT, and overall operational oversight for its national hotel portfolio.

Notable Features:

Situated in Merritt 7 Corporate Park, known for its modern architecture, Class A office space, extensive amenities (including cafes, fitness centers, and shuttle services), and landscaped campus environment. The location offers convenient access to major highways and public transportation.

Work Culture:

HEI cultivates a dynamic, results-driven, and entrepreneurial work environment. The culture emphasizes collaboration, expertise in hospitality, innovation, and a commitment to associate development and excellence in guest service. There's a strong focus on performance and value creation.

HQ Significance:

The Norwalk headquarters is crucial for HEI's strategic decision-making, financial management, and the coordination of its widespread hotel operations. It acts as the nerve center for ensuring consistency, quality, and profitability across its diverse portfolio.

Values Reflected in HQ: The choice of a professional, well-equipped, and accessible corporate headquarters reflects HEI's commitment to operational efficiency, professionalism, strategic growth, and providing a high-quality work environment for its corporate team.

Location:

HEI Hotels & Resorts primarily operates within the United States, managing a significant portfolio of hotels and resorts across the country. While they do not maintain international corporate offices, their 'global' aspect is reflected through their management of properties under internationally recognized hotel brands (like Marriott, Hilton, Hyatt), requiring adherence to global brand standards and utilization of global distribution systems. Key functions supported across their US presence include hotel operations, sales and marketing, revenue management, food and beverage services, capital investment planning, acquisitions, development, finance, human resources, and technology.

Street Address:

501 Merritt 7, 4th Floor

City:

Norwalk

State/Province:

CT

Country:

USA

Where Else Does HEI Hotels & Resorts Operate Around the World?

Various Key Markets, USA (e.g., Dallas, TX - Conceptual Central Region Hub)

Address: N/A (Distributed teams supporting regional properties)

To provide direct, localized management oversight for a portfolio of hotels within a specific geographic area. This includes ensuring adherence to brand and HEI standards, driving revenue performance, supporting property-level general managers, implementing corporate initiatives, and fostering talent development within the region.

Buying Intent Signals for HEI Hotels & Resorts

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading HEI Hotels & Resorts? Meet the Executive Team

As of April 2025, HEI Hotels & Resorts' leadership includes:

Ted Darnell - Chief Executive Officer
Karl Murphy - Chief Operating Officer
Brian McGuire - Chief Financial Officer
Rachel Moniz - Chief People Officer
Marcus Harris - Chief Administrative Officer
Dan Walworth - Chief Information Officer

Who's Investing in HEI Hotels & Resorts?

HEI Hotels & Resorts has been backed by several prominent investors over the years, including:

Principals of HEI Hotels & Resorts
Institutional Capital Partners
Private Equity Firms (historically and on a deal-by-deal basis)

What Leadership Changes Has HEI Hotels & Resorts Seen Recently?

Hire1
Exits0

Over the past year, HEI Hotels & Resorts has focused on strengthening its leadership team through strategic internal promotions to support its continued growth and operational excellence. Key appointments have been made to enhance administrative and operational oversight.

New Appointments:

Marcus Harris, Marcus Harris was promoted to Chief Administrative Officer, expanding his previous responsibilities to include comprehensive oversight of legal, risk management, and human resources functions across the organization.

What Technology (Tech Stack) Is Used byHEI Hotels & Resorts?

Discover the tools HEI Hotels & Resorts uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HEI Hotels & Resorts Email Formats and Examples

HEI Hotels & Resorts commonly uses an email format that combines the first initial of an employee's first name with their full last name, followed by the company domain.

[first_initial][last]@heihotels.com

Format

jdoe@heihotels.com

Example

85%

Success rate

What's the Latest News About HEI Hotels & Resorts?

Hotel BusinessMay 8, 2024

Pyramid Global Hospitality Assumes Management of 10 HEI Hotels & Resorts Properties

Pyramid Global Hospitality has expanded its portfolio by taking over management of 10 full-service hotels previously under HEI Hotels & Resorts' management. These properties are affiliated with major brands including Hilton, Marriott, and IHG....more

Hotel DiveMay 9, 2024

HEI Hotels & Resorts Sells Two Properties Amidst Improving Hotel Transaction Market

HEI Hotels & Resorts, in conjunction with Driftwood Capital, has reportedly sold two significant hotel assets: The Westin Fort Lauderdale Beach Resort and Le Méridien St. Louis Clayton. This move indicates a more active hotel transaction market....more

Hospitality NetFebruary 27, 2024

HEI Hotels & Resorts Promotes Marcus Harris To Chief Administrative Officer

HEI Hotels & Resorts announced the promotion of Marcus Harris to the newly created position of Chief Administrative Officer. Harris will oversee legal, risk management and human resources for the company....more

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