Multithread effectively and personalize outreach to convert deals faster
Elevate social presence and drive business growth from social media
Identify and prioritize high-intent leads, and improve sales effectiveness
Find and connect with ICP attendees, and improve event outcomes
Heap is a digital insights platform that provides powerful product analytics solutions. It helps businesses understand user behavior across websites and mobile apps by automatically capturing all user interactions without manual event tracking. This enables product teams, marketers, and data analysts to quickly get answers to complex questions, identify friction points, and make data-informed decisions to improve customer experiences, drive conversions, and accelerate product growth. Heap aims to empower every team member to build better digital products through comprehensive and easily accessible user data.
Serves as a key hub for collaboration, engineering, sales, and operations, supporting Heap's mission to provide leading product analytics solutions within its remote-first company structure.
The San Francisco hub is situated in a prominent downtown building, offering modern amenities and access to the Bay Area's rich tech ecosystem. Office hubs are designed for collaboration and in-person connection when desired by employees.
Heap fosters a remote-first culture that emphasizes flexibility, autonomy, trust, and impact. Office hubs like San Francisco provide optional spaces for team gatherings, workshops, and for employees who prefer an office environment. The culture values data-driven decisions, continuous learning, innovation, and customer success.
The San Francisco hub maintains a strategic presence in a major global technology and innovation center, facilitating talent acquisition, industry partnerships, and community engagement, complementing its globally distributed workforce.
Heap operates as a remote-first company with a globally distributed workforce. To support its team and operations, Heap maintains physical office hubs in key strategic locations: San Francisco, New York, and London. These hubs facilitate in-person collaboration, team events, and provide workspace options for employees. Heap serves a diverse global customer base, providing its product analytics platform to companies across North America, Europe, Asia-Pacific, and other regions, empowering them to understand user behavior and build better digital products irrespective of their geographical location.
225 Bush St, Suite 2000
San Francisco
California
USA
Address: Office Hub in New York City
Strengthens Heap's presence on the US East Coast, enabling closer engagement with customers and partners, and providing a collaborative workspace for its distributed team members in the area.
Address: Office Hub in London
Drives growth and provides localized support for Heap's customer base across Europe and EMEA, adapting to regional market needs and ensuring compliance with data privacy regulations like GDPR.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Heap | by Contentsquare' leadership includes:
Heap | by Contentsquare has been backed by several prominent investors over the years, including:
Over the past 12 months, Heap has significantly refreshed its executive leadership team, appointing a new CEO, CFO, CPO, CRO, and CCO. These changes position the company for its next phase of growth and innovation in the product analytics space, following several key departures and transitions.
Discover the tools Heap | by Contentsquare uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Heap typically utilizes a standard email format of [first_initial][last]@heap.io for its employees. For example, an employee named Jane Doe would likely have the email address jdoe@heap.io. While other formats could exist in specific cases, this is the most commonly observed pattern.
[first_initial][last]@heap.io
Format
kfine@heap.io
Example
90%
Success rate
PR Newswire • March 5, 2024
Heap, the leading digital insights platform, announced the appointment of Rachel He Ruan as Chief Financial Officer. Ruan brings extensive experience in financial leadership and scaling high-growth technology companies to Heap, aiming to drive financial strategy and operational excellence....more
PR Newswire • January 17, 2024
Heap announced the appointment of Sean Andrew as its new Chief Revenue Officer. Andrew will lead Heap's global sales organization, drive revenue growth strategies, and expand market presence for its digital insights platform....more
PR Newswire • November 14, 2023
Heap announced the strategic appointments of Bethany Pagels-Minor as Chief Product Officer and Ahmed Quadri as Chief Customer Officer. These hires are set to accelerate Heap's mission to empower businesses with actionable digital insights and enhance customer value....more
PR Newswire • September 7, 2023
Heap announced the appointment of Ken Fine as Chief Executive Officer. Fine, an experienced SaaS leader, succeeded co-founder Matty Wishnow, who transitioned to the role of Executive Chairman to continue guiding the company's vision and strategy....more
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