What Does Heap | by Contentsquare Do?

Total employees163
HeadquartersSan Francisco
FoundedN/A

Heap is a digital insights platform that provides powerful product analytics solutions. It helps businesses understand user behavior across websites and mobile apps by automatically capturing all user interactions without manual event tracking. This enables product teams, marketers, and data analysts to quickly get answers to complex questions, identify friction points, and make data-informed decisions to improve customer experiences, drive conversions, and accelerate product growth. Heap aims to empower every team member to build better digital products through comprehensive and easily accessible user data.

Where Is Heap | by Contentsquare's Headquarters?

HQ Function

Serves as a key hub for collaboration, engineering, sales, and operations, supporting Heap's mission to provide leading product analytics solutions within its remote-first company structure.

Notable Features:

The San Francisco hub is situated in a prominent downtown building, offering modern amenities and access to the Bay Area's rich tech ecosystem. Office hubs are designed for collaboration and in-person connection when desired by employees.

Work Culture:

Heap fosters a remote-first culture that emphasizes flexibility, autonomy, trust, and impact. Office hubs like San Francisco provide optional spaces for team gatherings, workshops, and for employees who prefer an office environment. The culture values data-driven decisions, continuous learning, innovation, and customer success.

HQ Significance:

The San Francisco hub maintains a strategic presence in a major global technology and innovation center, facilitating talent acquisition, industry partnerships, and community engagement, complementing its globally distributed workforce.

Values Reflected in HQ: The combination of a remote-first approach with strategically located office hubs reflects Heap's values of flexibility, employee well-being and choice, distributed collaboration, innovation, and maintaining a connection to key tech ecosystems.

Location:

Heap operates as a remote-first company with a globally distributed workforce. To support its team and operations, Heap maintains physical office hubs in key strategic locations: San Francisco, New York, and London. These hubs facilitate in-person collaboration, team events, and provide workspace options for employees. Heap serves a diverse global customer base, providing its product analytics platform to companies across North America, Europe, Asia-Pacific, and other regions, empowering them to understand user behavior and build better digital products irrespective of their geographical location.

Street Address:

225 Bush St, Suite 2000

City:

San Francisco

State/Province:

California

Country:

USA

Where Else Does Heap | by Contentsquare Operate Around the World?

New York, New York, USA

Address: Office Hub in New York City

Strengthens Heap's presence on the US East Coast, enabling closer engagement with customers and partners, and providing a collaborative workspace for its distributed team members in the area.

London, United Kingdom

Address: Office Hub in London

Drives growth and provides localized support for Heap's customer base across Europe and EMEA, adapting to regional market needs and ensuring compliance with data privacy regulations like GDPR.

Buying Intent Signals for Heap | by Contentsquare

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Heap | by Contentsquare? Meet the Executive Team

As of April 2025, Heap | by Contentsquare' leadership includes:

Ken Fine - Chief Executive Officer
Dan Robinson - Co-founder & Chief Technology Officer
Bethany Pagels-Minor - Chief Product Officer
Rachel He Ruan - Chief Financial Officer
Sean Andrew - Chief Revenue Officer
Ahmed Quadri - Chief Customer Officer
Zachary Kacer - VP of Engineering

Who's Investing in Heap | by Contentsquare?

Heap | by Contentsquare has been backed by several prominent investors over the years, including:

Sixth Street Growth
Goldman Sachs Asset Management
Menlo Ventures
NewView Capital
NEA (New Enterprise Associates)
Redpoint
Initialized Capital
Pear VC
SV Angel

What Leadership Changes Has Heap | by Contentsquare Seen Recently?

Hire5
Exits5

Over the past 12 months, Heap has significantly refreshed its executive leadership team, appointing a new CEO, CFO, CPO, CRO, and CCO. These changes position the company for its next phase of growth and innovation in the product analytics space, following several key departures and transitions.

Departures

Shobhana Ahluwalia, Shobhana Ahluwalia departed her role as CFO.
David Jewell, David Jewell departed his role as CPO.
Lynne Doherty, Lynne Doherty departed her role as President, Worldwide Field Operations.
Lynn Girotto, Lynn Girotto departed her role as CMO.
Matty Wishnow, Matty Wishnow transitioned from his role as CEO to Executive Chairman.

New Appointments:

Ken Fine, Ken Fine was appointed as the new Chief Executive Officer.
Ahmed Quadri, Ahmed Quadri was appointed as the new Chief Customer Officer.
Rachel He Ruan, Rachel He Ruan was appointed as the new Chief Financial Officer.
Bethany Pagels-Minor, Bethany Pagels-Minor was appointed as the new Chief Product Officer.
Sean Andrew, Sean Andrew was appointed as the new Chief Revenue Officer.
Matty Wishnow, Matty Wishnow transitioned to the role of Executive Chairman, formerly CEO.

What Technology (Tech Stack) Is Used byHeap | by Contentsquare?

Discover the tools Heap | by Contentsquare uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Heap | by Contentsquare Email Formats and Examples

Heap typically utilizes a standard email format of [first_initial][last]@heap.io for its employees. For example, an employee named Jane Doe would likely have the email address jdoe@heap.io. While other formats could exist in specific cases, this is the most commonly observed pattern.

[first_initial][last]@heap.io

Format

kfine@heap.io

Example

90%

Success rate

What's the Latest News About Heap | by Contentsquare?

PR NewswireMarch 5, 2024

Heap Appoints Rachel He Ruan as Chief Financial Officer

Heap, the leading digital insights platform, announced the appointment of Rachel He Ruan as Chief Financial Officer. Ruan brings extensive experience in financial leadership and scaling high-growth technology companies to Heap, aiming to drive financial strategy and operational excellence....more

PR NewswireJanuary 17, 2024

Heap Welcomes Sean Andrew as Chief Revenue Officer

Heap announced the appointment of Sean Andrew as its new Chief Revenue Officer. Andrew will lead Heap's global sales organization, drive revenue growth strategies, and expand market presence for its digital insights platform....more

PR NewswireNovember 14, 2023

Heap Strengthens Executive Team with Appointment of Bethany Pagels-Minor as Chief Product Officer and Ahmed Quadri as Chief Customer Officer

Heap announced the strategic appointments of Bethany Pagels-Minor as Chief Product Officer and Ahmed Quadri as Chief Customer Officer. These hires are set to accelerate Heap's mission to empower businesses with actionable digital insights and enhance customer value....more

PR NewswireSeptember 7, 2023

Heap Appoints Ken Fine as Chief Executive Officer

Heap announced the appointment of Ken Fine as Chief Executive Officer. Fine, an experienced SaaS leader, succeeded co-founder Matty Wishnow, who transitioned to the role of Executive Chairman to continue guiding the company's vision and strategy....more

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