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The Massachusetts Health Connector is the state's official health insurance marketplace, established in 2006 as a key component of Massachusetts' healthcare reform. It provides a platform for individuals, families, and small businesses in Massachusetts to shop for, compare, and enroll in affordable, high-quality health and dental insurance plans from leading carriers. The Health Connector aims to make health coverage accessible to all residents, offering financial assistance (like ConnectorCare plans and premium tax credits) to eligible individuals and families to help reduce the cost of insurance. It plays a crucial role in ensuring near-universal health coverage in the Commonwealth.
Serves as the central administrative, policy-making, and operational hub for the state's health insurance marketplace, overseeing strategy, finances, IT, legal affairs, and program implementation.
Located in a significant state government building, facilitating close collaboration with other state agencies involved in health and human services. The office supports a hybrid work model for many of its staff.
Public service-oriented, mission-driven, and collaborative. The culture emphasizes innovation in policy and technology to improve health insurance access and affordability for Massachusetts residents. Focus on data-driven decision-making and operational excellence.
The headquarters is central to the Health Connector's mission, housing the leadership and core teams that manage the marketplace, develop policies, engage with stakeholders, and ensure compliance with state and federal regulations.
The Massachusetts Health Connector is a state-based health insurance marketplace and primarily serves residents and small businesses within the Commonwealth of Massachusetts, USA. It does not have a global presence or international operations, as its mandate is specific to Massachusetts.
1 Ashburton Place, 11th Floor
Boston
MA
USA
Address: 133 Portland Street, Boston, MA 02114
Serves the Greater Boston area and other MA residents seeking face-to-face support, ensuring accessible customer service for those who prefer or require in-person interaction for their health insurance needs through the Health Connector.
Address: 88 Industry Avenue, Suite D, Springfield, MA 01104
Provides crucial, localized support for health insurance enrollment and inquiries in Western Massachusetts, extending the Health Connector's reach and service capabilities beyond the Boston metropolitan area.
Address: 146 Main Street MLO #5, Worcester, MA 01608
Ensures that individuals and families in Central Massachusetts have direct access to expert assistance for their Health Connector needs, promoting equitable access to health coverage information and enrollment support.
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As of April 2025, Massachusetts Health Connector' leadership includes:
Massachusetts Health Connector has been backed by several prominent investors over the years, including:
The Massachusetts Health Connector's senior leadership team has remained largely stable over the past 12 months. No major high-profile executive hires or departures have been publicly announced during this period. Audrey Morse Gasteier, the current Executive Director, began her tenure in March 2023.
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The Massachusetts Health Connector, as a state authority, often utilizes email formats common within Massachusetts state government or specific to their organization. While not publicly listed, common patterns include combinations of first name, last name, and initials.
A likely email format is [firstinitial][lastname]@mahealthconnector.org or [firstname].[lastname]@mahealthconnector.org. For example, jdoe@mahealthconnector.org or jane.doe@mahealthconnector.org.
Format
example.employee@mahealthconnector.org
Example
75%
Success rate
MAhealthconnector.org (Press Release) • March 1, 2024
The Massachusetts Health Connector announced that over 280,000 residents enrolled in health coverage during the 2024 Open Enrollment period. This included new enrollments and renewals, highlighting the continued demand for affordable health insurance options in the state. The Health Connector emphasized its efforts to reach diverse communities and provide robust financial assistance....more
MAhealthconnector.org (Press Release) • November 1, 2023
The Massachusetts Health Connector officially launched its Open Enrollment period for 2024, encouraging residents to explore their health insurance options. The announcement highlighted new plan offerings, continued affordability measures, and resources available to help individuals and families choose the best coverage for their needs....more
Commonwealth of Massachusetts • July 26, 2023
The Healey-Driscoll Administration announced the extension of enhanced state subsidies for Health Connector plans, ensuring continued affordability for many Massachusetts residents. This measure aims to keep health insurance costs low and maintain high levels of coverage across the Commonwealth....more
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