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Healthcarefirst was a prominent provider of cloud-based software and services tailored for home health and hospice agencies. Their comprehensive solutions aimed to enhance clinical, operational, and financial outcomes for care providers in the post-acute sector. Key offerings included Electronic Health Record (EHR/EMR) software, billing and coding services, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, and advanced analytics. In 2018, Healthcarefirst was strategically acquired by Waystar, a leader in healthcare payments and revenue cycle management technology. This integration allowed Waystar to expand its capabilities into the home health and hospice markets, combining Healthcarefirst's specialized tools with Waystar's broader platform. While now operating under Waystar, the Healthcarefirst legacy is rooted in empowering home health and hospice organizations with technology to deliver improved patient care and achieve greater operational efficiency.
Served as the central hub for corporate leadership, product development, software engineering, customer support, sales, marketing, and administrative operations for its specialized home health and hospice solutions.
Likely a modern office environment configured to support agile software development methodologies, with collaborative workspaces, dedicated customer support centers, and training facilities.
Focused on innovation in healthcare technology, customer success, and fostering a collaborative environment for employees passionate about improving the home health and hospice care sectors. Emphasis was placed on teamwork and making a tangible impact on patient care through user-friendly software solutions.
The headquarters was instrumental in developing and disseminating technology that supported a critical segment of the healthcare industry, enabling better patient care management and operational efficiency for home health and hospice agencies nationwide.
Healthcarefirst primarily focused its operations and services on the United States market. Its SaaS solutions were designed to meet the specific regulatory and operational needs of home health and hospice agencies across the nation. While its direct operational presence was domestic, its software and services supported healthcare providers serving diverse patient populations within the U.S. healthcare system.
2833 East Battlefield Road, Suite 100
Springfield
Missouri
USA
Address: 1450 W. Cambridge St., Ozark, MO 65721
Served as a crucial hub for the company's operations, enabling robust customer service and technical support for its nationwide client base in the home care and hospice sectors from a strategic Midwest location.
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As of April 2025, HEALTHCAREfirst' leadership includes:
HEALTHCAREfirst has been backed by several prominent investors over the years, including:
Following its acquisition by Waystar in 2018, Healthcarefirst ceased to operate as an independent entity with its own distinct executive team. Consequently, there have been no executive hires or exits directly attributable to 'Healthcarefirst' in the last 12 months. Leadership and executive changes related to its former product lines now fall under Waystar's broader organizational structure and announcements.
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Prior to its acquisition by Waystar, Healthcarefirst likely utilized common corporate email formats. Based on typical structures for companies of its size and industry, common patterns would include the first initial followed by the last name, or the full first name separated from the last name by a dot, at their domain healthcarefirst.com.
Likely formats: [first_initial][last]@healthcarefirst.com (e.g., jsmith@healthcarefirst.com) or [first].[last]@healthcarefirst.com (e.g., john.smith@healthcarefirst.com)
Format
jsmith@healthcarefirst.com
Example
65%
Success rate
PR Newswire (Waystar) • October 2, 2018
Waystar, a prominent provider of revenue cycle technology, announced its acquisition of HEALTHCAREfirst, a specialist in SaaS solutions for home health and hospice agencies. This strategic move aimed to integrate HEALTHCAREfirst's specialized EHR, billing, and analytics tools with Waystar's comprehensive revenue cycle management platform, thereby strengthening Waystar's offerings for the post-acute care market....more
Business Wire (Mainsail Partners) • September 9, 2015
Mainsail Partners, a growth equity firm, announced a significant growth investment in HEALTHCAREfirst. The capital infusion was aimed at empowering HEALTHCAREfirst to accelerate its product development roadmap, expand its sales and marketing initiatives, and further enhance customer service for its suite of home health and hospice software solutions....more
The Riverside Company • April 3, 2012
The Riverside Company, a global private equity firm, announced its acquisition of HEALTHCAREfirst. Riverside partnered with the existing management team to support the company's growth by enhancing its software offerings and expanding its market reach within the home health and hospice sectors....more
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