Health-on-Line is a UK-based private medical insurance provider, operating as a trading name of AXA PPP healthcare Limited, which is part of the global AXA Group. Founded in 2000 and headquartered in Bournemouth, they specialize in offering a range of flexible and often more affordable health insurance plans to individuals, families, and small businesses across the United Kingdom. Health-on-Line focuses on making private healthcare accessible through clear information, straightforward policies, and dedicated customer support. Their services typically include access to an extensive network of private hospitals and medical specialists, digital health tools, and a commitment to guiding members effectively through their healthcare journey.
Serves as the central hub for Health-on-Line's operations, including customer service, sales, policy administration, claims processing, and business support functions for its UK private medical insurance offerings.
A modern office building designed to support a large customer-facing and administrative workforce. It is likely equipped with advanced communication technology and facilities conducive to a dynamic work environment. Vale Park is a known business park area.
The work culture at Health-on-Line emphasizes customer focus, teamwork, and employee development, aligning with the values of its parent company, AXA Health. It fosters a supportive environment aiming for excellence in service delivery within the health insurance sector.
The Bournemouth headquarters is crucial to Health-on-Line's identity and operations, housing the majority of its employees and managing all core aspects of its business and customer interaction within the UK market.
Health-on-Line's operations and customer base are primarily focused within the United Kingdom. While it is a trading name of AXA PPP healthcare Limited, part of the global AXA Group which has an extensive international presence, Health-on-Line itself directly serves the UK market for private medical insurance.
Health-on-Line House, Vale Park
Bournemouth
Dorset
United Kingdom
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As of April 2025, Health-on-Line' leadership includes:
Health-on-Line has been backed by several prominent investors over the years, including:
Specific executive movements solely for the Health-on-Line brand are not typically publicized separately from its parent entity, AXA Health. Key leadership changes within AXA Health or AXA UK would have an impact. No major executive changes specifically designated for 'Head of Health-on-Line' or similar direct roles have been prominently announced in the last 12-18 months. Significant movements are generally at the broader AXA Health UK or AXA UK & Ireland level.
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As Health-on-Line is part of AXA Health, email addresses for employees likely follow standard corporate patterns used within AXA. For customer-facing roles specific to Health-on-Line, an @healthonline.co.uk domain might be used, while broader corporate roles would use @axahealth.co.uk.
firstname.lastname@axahealth.co.uk or finitiallastname@healthonline.co.uk (e.g. jsmith@healthonline.co.uk)
Format
jane.doe@axahealth.co.uk or jdoe@healthonline.co.uk
Example
80%
Success rate
Corporate Adviser • October 5, 2023
AXA Health launched 'Mind-Body Connect,' a new service for large corporate clients, focusing on integrated mental and physical health support. This initiative underscores a commitment to holistic wellbeing, relevant to the broader offerings available to AXA Health members....more
Cover Magazine • September 27, 2023
AXA Health initiated a pilot for a new cancer care pathway designed to expedite diagnosis and access to treatment for its members. Such improvements in care pathways would benefit customers holding Health-on-Line policies under AXA Health....more
AXA UK Newsroom • August 3, 2023
AXA UK & Ireland announced strong financial results for the first half of 2023. The Health division, which encompasses Health-on-Line, saw a 14% revenue growth, indicating continued strong demand for private medical insurance in the UK....more
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