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HCR ManorCare, now operating as ProMedica Senior Care after its acquisition by ProMedica, has historically been one of the largest providers of short-term, post-hospital services and long-term care in the United States. Its facilities offer a comprehensive range of services, including skilled nursing, assisted living, memory care, rehabilitation therapies (physical, occupational, and speech), and hospice care. The organization's mission centers on delivering high-quality, compassionate care to patients and residents, aiding in their recovery and enhancing their quality of life. With a widespread network of care centers, HCR ManorCare has played a significant role in the post-acute healthcare landscape, focusing on complex medical needs and rehabilitative services.
Serves as the central administrative and strategic hub for ProMedica's Senior Care division, overseeing operations, quality of care initiatives, financial management, and support services for its extensive network of care facilities across the United States.
ProMedica's downtown Toledo headquarters campus, where HCR ManorCare's divisional leadership is based, includes renovated historic buildings and modern office spaces designed to foster collaboration and innovation. It is known for its significant investment in revitalizing the downtown area.
As part of ProMedica, the work culture emphasizes patient-centered care, interdisciplinary teamwork, continuous improvement, and a strong commitment to community well-being. Employees in the Senior Care division are typically driven by a mission to provide compassionate and effective care.
The Toledo headquarters is vital as it centralizes the command and support for one of the nation's most extensive networks of post-acute and long-term care services, ensuring standardized quality and operational efficiency across all ProMedica Senior Care facilities.
HCR ManorCare's operations, now under ProMedica Senior Care, are primarily concentrated within the United States. The organization does not have a significant international operational footprint for its care facilities. Its strategic focus is on delivering post-acute and long-term care services to communities across various states in the U.S.
100 Madison Ave
Toledo
Ohio
USA
Address: Multiple facilities nationwide
Each facility serves its local community by providing direct patient and resident care, implementing rehabilitation programs, and managing local operations to meet diverse healthcare needs. Regional leadership often supports clusters of these facilities.
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As of April 2025, HCR ManorCare' leadership includes:
HCR ManorCare has been backed by several prominent investors over the years, including:
ProMedica, the parent organization of HCR ManorCare (now ProMedica Senior Care), underwent a key leadership change in late 2023/early 2024 with the retirement of its long-serving CEO and the appointment of a new President and CEO. This transition impacts the overall strategic direction of the health system, including its extensive senior care division.
Discover the tools HCR ManorCare uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Since HCR ManorCare is now part of ProMedica, employee email addresses adhere to ProMedica's corporate email format. The most common format used by ProMedica is firstname.lastname@promedica.org.
firstname.lastname@promedica.org
Format
john.smith@promedica.org
Example
90%
Success rate
McKnight's Long-Term Care News • February 27, 2024
ProMedica disclosed a significant operating loss for the 2023 fiscal year, with ongoing restructuring in its senior care division, formerly HCR ManorCare, contributing to the financial results. The company has been divesting certain underperforming facilities as part of its strategy to stabilize and improve the division's performance....more
The Toledo Blade • October 26, 2023
ProMedica announced Arturo Polizzi as its new president and chief executive officer, succeeding Randy Oostra, who retired. Polizzi, previously ProMedica's president and chief operating officer, stepped into the CEO role, overseeing the entire health system including its extensive ProMedica Senior Care network....more
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