What Does HCR ManorCare Do?

Total employees7913
HeadquartersToledo
FoundedN/A

HCR ManorCare, now operating as ProMedica Senior Care after its acquisition by ProMedica, has historically been one of the largest providers of short-term, post-hospital services and long-term care in the United States. Its facilities offer a comprehensive range of services, including skilled nursing, assisted living, memory care, rehabilitation therapies (physical, occupational, and speech), and hospice care. The organization's mission centers on delivering high-quality, compassionate care to patients and residents, aiding in their recovery and enhancing their quality of life. With a widespread network of care centers, HCR ManorCare has played a significant role in the post-acute healthcare landscape, focusing on complex medical needs and rehabilitative services.

Where Is HCR ManorCare's Headquarters?

HQ Function

Serves as the central administrative and strategic hub for ProMedica's Senior Care division, overseeing operations, quality of care initiatives, financial management, and support services for its extensive network of care facilities across the United States.

Notable Features:

ProMedica's downtown Toledo headquarters campus, where HCR ManorCare's divisional leadership is based, includes renovated historic buildings and modern office spaces designed to foster collaboration and innovation. It is known for its significant investment in revitalizing the downtown area.

Work Culture:

As part of ProMedica, the work culture emphasizes patient-centered care, interdisciplinary teamwork, continuous improvement, and a strong commitment to community well-being. Employees in the Senior Care division are typically driven by a mission to provide compassionate and effective care.

HQ Significance:

The Toledo headquarters is vital as it centralizes the command and support for one of the nation's most extensive networks of post-acute and long-term care services, ensuring standardized quality and operational efficiency across all ProMedica Senior Care facilities.

Values Reflected in HQ: The headquarters' design and ProMedica's investment in its downtown Toledo campus reflect values of community commitment, innovation in healthcare, sustainability, and creating an integrated, collaborative work environment.

Location:

HCR ManorCare's operations, now under ProMedica Senior Care, are primarily concentrated within the United States. The organization does not have a significant international operational footprint for its care facilities. Its strategic focus is on delivering post-acute and long-term care services to communities across various states in the U.S.

Street Address:

100 Madison Ave

City:

Toledo

State/Province:

Ohio

Country:

USA

Where Else Does HCR ManorCare Operate Around the World?

Various, USA

Address: Multiple facilities nationwide

Each facility serves its local community by providing direct patient and resident care, implementing rehabilitation programs, and managing local operations to meet diverse healthcare needs. Regional leadership often supports clusters of these facilities.

Buying Intent Signals for HCR ManorCare

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading HCR ManorCare? Meet the Executive Team

As of April 2025, HCR ManorCare' leadership includes:

Arturo Polizzi - President and CEO, ProMedica
Angela Brandt - President, ProMedica Senior Care
Matt Nagel - Chief Financial Officer, ProMedica
Justin Parker - Chief Operating Officer, Acute Care, ProMedica (Oversees hospital operations, relevant to post-acute referrals)

Who's Investing in HCR ManorCare?

HCR ManorCare has been backed by several prominent investors over the years, including:

ProMedica (Operator and Parent Company)
Welltower Inc. (Real Estate Investment Trust partner, owns many of the facility properties)

What Leadership Changes Has HCR ManorCare Seen Recently?

Hire1
Exits1

ProMedica, the parent organization of HCR ManorCare (now ProMedica Senior Care), underwent a key leadership change in late 2023/early 2024 with the retirement of its long-serving CEO and the appointment of a new President and CEO. This transition impacts the overall strategic direction of the health system, including its extensive senior care division.

Departures

Randy Oostra, Randy Oostra retired as President and CEO of ProMedica after a long tenure.

New Appointments:

Arturo Polizzi, Arturo Polizzi was appointed as the new President and CEO of ProMedica, bringing his prior experience within the organization to the top role.

What Technology (Tech Stack) Is Used byHCR ManorCare?

Discover the tools HCR ManorCare uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

HCR ManorCare Email Formats and Examples

Since HCR ManorCare is now part of ProMedica, employee email addresses adhere to ProMedica's corporate email format. The most common format used by ProMedica is firstname.lastname@promedica.org.

firstname.lastname@promedica.org

Format

john.smith@promedica.org

Example

90%

Success rate

What's the Latest News About HCR ManorCare?

McKnight's Long-Term Care NewsFebruary 27, 2024

ProMedica reports $280M operating loss for 2023 amidst senior care divestitures

ProMedica disclosed a significant operating loss for the 2023 fiscal year, with ongoing restructuring in its senior care division, formerly HCR ManorCare, contributing to the financial results. The company has been divesting certain underperforming facilities as part of its strategy to stabilize and improve the division's performance....more

The Toledo BladeOctober 26, 2023

ProMedica names Arturo Polizzi new CEO

ProMedica announced Arturo Polizzi as its new president and chief executive officer, succeeding Randy Oostra, who retired. Polizzi, previously ProMedica's president and chief operating officer, stepped into the CEO role, overseeing the entire health system including its extensive ProMedica Senior Care network....more

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