Harte Hanks
Harte Hanks's Overview
Harte Hanks is a leading global customer experience (CX) company that partners with prominent and high-growth brands to build customer-centric, omnichannel, and data-informed journeys. They offer a comprehensive suite of services including CX strategy, data and analytics, marketing technology, creative services, and logistics. Harte Hanks focuses on helping businesses understand, attract, and engage customers to drive growth and loyalty. Their approach combines human intelligence with advanced technology to deliver personalized and impactful customer interactions across all touchpoints.
Where is Harte Hanks's Headquarters?
HQ Function
The Chelmsford headquarters serves as the nerve center for Harte Hanks' global operations, housing executive leadership, corporate strategy, finance, legal, and key administrative functions. It directs the company's initiatives in customer experience and marketing services worldwide.
Notable Features:
Located in a modern office park, the facility is designed to support collaboration and innovation, typical of contemporary corporate environments in technology-focused regions. Specific architectural highlights are not widely publicized.
Work Culture:
Harte Hanks fosters a work culture centered on innovation, data-driven decision-making, collaboration, and a relentless focus on client success. The HQ environment is designed to encourage teamwork and creative problem-solving in the dynamic field of marketing.
HQ Significance:
The Chelmsford headquarters strategically positions Harte Hanks within the vibrant Boston-area technology and marketing ecosystem, offering access to talent, industry partnerships, and innovation. It centralizes leadership for navigating the evolving digital marketing landscape.
Values Reflected in HQ: The headquarters' operations and environment aim to reflect Harte Hanks' core values of customer centricity, integrity, teamwork, innovation, and a commitment to delivering measurable results for clients.
Location:
Harte Hanks maintains a robust global presence, supporting a wide array of functions internationally. These include end-to-end customer experience solutions, data analytics and insights, marketing automation strategy and execution, omnichannel customer care and support centers, supply chain management and fulfillment services, and creative services. Their network of international offices allows Harte Hanks to deliver localized strategies and execution for multinational clients while leveraging global best practices, shared service efficiencies, and diverse talent pools.
Street Address:
2 Executive Drive, Suite 300
City:
Chelmsford
State/Province:
Massachusetts
Country:
USA
Harte Hanks's Global Presence
Pasig City, Metro Manila, Philippines
Address: Harte Hanks Center, #16 San Miguel Avenue, Ortigas Center, Pasig City
Serves as a key delivery center for the Asia-Pacific region and provides critical global support functions, benefiting from cost efficiencies and a large, skilled workforce proficient in English and customer service.
Brighton, United Kingdom
Address: Mocatta House, Trafalgar Place, Brighton, BN1 4DU, UK
Functions as a strategic base for Harte Hanks' operations in the UK and Continental Europe, providing localized expertise, client management, and service delivery for the region's diverse business landscape.
Austin, Texas, USA
Address: 2800 Wells Branch Pkwy, Austin, TX 78728
Supports key U.S. based clients and houses operational teams crucial for service delivery across North America, contributing to the company's legacy and continued innovation.
Buying Intent Signals for Harte Hanks
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Harte Hanks
As of April 2025, Harte Hanks' leadership includes:
Investors of Harte Hanks
Harte Hanks has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months, Harte Hanks has undergone notable leadership transitions, including the appointment of a new permanent CEO and a new CFO. These changes reflect the company's ongoing efforts to strengthen its executive team and drive strategic growth in the competitive marketing services industry.
Departures
New Appointments:
Technology (Tech Stack) used by Harte Hanks
Discover the tools Harte Hanks uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Harte Hanks Email Formats and Examples
Harte Hanks commonly utilizes the email format combining the first initial of an employee's name followed by their last name. For instance, an employee named Jane Doe would likely have an email address such as jdoe@hartehanks.com. While other formats may exist within the organization, this is a widely observed pattern.
[first_initial][last]@hartehanks.com
Format
jdoe@hartehanks.com
Example
85%
Success rate
News and media
Yahoo Finance / Business Wire • May 8, 2024
Harte Hanks Names Kirk Harrison Chief Executive Officer and David Garrison Chief Financial Officer
Harte Hanks, Inc. announced the appointment of Kirk Harrison as its Chief Executive Officer and David Garrison as its Chief Financial Officer. Mr. Harrison, who has served as Interim President and Chief Executive Officer since February 2024 and as the Company’s Chief Financial Officer since November 2019, will continue to lead the company in its strategic initiatives. Mr. Garrison brings extensive financial expertise to his new role....more
Yahoo Finance / Business Wire • May 8, 2024
Harte Hanks Reports First Quarter 2024 Financial Results
Harte Hanks released its financial results for the first quarter ended March 31, 2024. The report detailed revenues of $46.0 million, a net loss of $1.7 million, and an Adjusted EBITDA of $2.1 million. The company also provided updates on its business segments and outlook for the remainder of the year....more
Harte Hanks Press Release • July 26, 2023
Harte Hanks Appoints Jenna Mirchin, Chief Marketing Officer
Harte Hanks announced the appointment of Jenna Mirchin as its new Chief Marketing Officer. Mirchin is tasked with leading the company's global marketing strategy, brand development, and go-to-market initiatives to drive growth and enhance Harte Hanks' position as a leader in customer experience....more
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