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HarperConcierge is a retail technology company revolutionizing the luxury shopping experience with its premium 'Try Before You Buy' service. Partnering with leading fashion brands, HarperConcierge enables customers to select items online and have them delivered by a Style Concierge for an in-home fitting and styling session before making a purchase. This service enhances customer convenience, increases conversion rates for brands, reduces returns, and elevates the online shopping journey to a personalized, high-touch experience. They operate primarily in London, New York, and Los Angeles.
Serves as the central hub for HarperConcierge's global operations, strategic planning, technology development for its 'Try Before You Buy' platform, marketing, and management of partnerships with luxury fashion brands.
Situated in the vibrant Covent Garden area, known for its mix of retail, entertainment, and business. The office likely provides a modern, collaborative workspace designed to foster innovation for its tech-enabled service.
HarperConcierge fosters a fast-paced, innovative, and customer-centric work culture. There's a strong emphasis on teamwork, leveraging technology to solve retail challenges, and delivering an exceptional, high-quality service experience for both brands and end consumers.
The London headquarters is pivotal for coordinating its unique service model across its active markets, managing its network of Style Concierges, driving technological advancements in its platform, and nurturing key relationships within the luxury fashion ecosystem.
HarperConcierge has a focused global presence, primarily operating in key luxury markets. Its services are well-established in London, United Kingdom, and have significantly expanded into the United States, with strong operational activities in New York and Los Angeles. The company's model is designed for scalability, leveraging technology and a network of Style Concierges to support global luxury brands in offering an enhanced, personalized shopping experience to their customers in these major fashion capitals.
71-75 Shelton Street, Covent Garden
London
England
United Kingdom
Address: Specific address not publicly listed; serves as a key operational hub for the US market.
To establish and grow HarperConcierge's footprint in the strategically important US luxury retail sector, catering to discerning clientele and partnering with premium fashion houses.
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As of April 2025, Harper' leadership includes:
Harper has been backed by several prominent investors over the years, including:
No C-level executive hires or departures have been publicly announced for HarperConcierge within the strict last 12 months (from May 2023 to May 2024). The executive team, including key appointments like the CFO in early 2023, appears stable as the company focuses on growth and market expansion.
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HarperConcierge likely utilizes standard professional email address formats for its employees, typically combining parts of an employee's name with the company domain '@harperconcierge.com'. While variations can exist, a common pattern is often adopted for consistency.
[first]@harperconcierge.com
Format
liam@harperconcierge.com
Example
75%
Success rate
TheIndustry.fashion • March 29, 2023
Luxury fashion rental platform My Wardrobe HQ partnered with HarperConcierge to introduce a premium at-home styling service. This collaboration allows customers renting items from My Wardrobe HQ to benefit from HarperConcierge's personalized try-on experience with the assistance of a professional stylist in their own homes....more
Drapers • February 1, 2023
HarperConcierge, the luxury 'try before you buy' service, successfully raised £3.4 million in a funding round. The investment, led by Btomorrow Ventures and supported by existing investors, was earmarked for expanding its innovative service in London, New York, and Los Angeles, as well as for further developing its proprietary technology platform....more
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