What Does Hansen Do?

Total employees25
HeadquartersDoncaster
Founded2012

Hansen Technologies (ASX:HSN) is a global software and services provider specializing in the energy, water, and communications sectors. With over 50 years of experience, Hansen delivers mission-critical solutions that enable companies to create, sell, and deliver new products and services, manage customer data, and control revenue management and customer support processes. Hansen's comprehensive suite of products, including Hansen CIS, Hansen MDM, and Hansen Catalog, empowers businesses worldwide to streamline operations, enhance customer engagement, innovate rapidly, and drive their digital transformation journeys.

Where Is Hansen's Headquarters?

HQ Function

The global headquarters houses key corporate functions including executive leadership, finance, global strategy, core R&D, and administrative oversight for Hansen's international operations.

Notable Features:

A modern office environment designed to foster collaboration and innovation. While specific architectural details are not widely publicized, it provides a state-of-the-art workspace for its employees.

Work Culture:

Hansen promotes a 'One Hansen' culture that emphasizes collaboration, customer-centricity, innovation, and integrity. The HQ environment encourages teamwork and professional growth, supporting employees in delivering high-value solutions to a global clientele.

HQ Significance:

As the birthplace and central command of an ASX-listed global technology firm, the Doncaster headquarters is pivotal in driving Hansen's growth, coordinating its extensive network of international offices, and maintaining its position as a leader in specialized software solutions.

Values Reflected in HQ: The headquarters aims to reflect Hansen's core values of customer focus, expertise, innovation, and global teamwork, providing an environment that supports these principles in its daily operations and strategic endeavors.

Location:

Hansen Technologies maintains a robust global presence with offices strategically located in over 20 countries across North America, South America, EMEA (Europe, Middle East, Africa), and the Asia-Pacific region. This extensive network supports a diverse international client base by providing localized sales, project management, product development, customer support, and managed services. Key functions supported globally include R&D, sales and marketing, professional services for implementation and consulting, and round-the-clock customer support, ensuring tailored solutions for energy, utilities, and communications providers worldwide.

Street Address:

2 Frederick Street

City:

Doncaster

State/Province:

Victoria

Country:

Australia

Where Else Does Hansen Operate Around the World?

London, United Kingdom

Address: Building 3, Chiswick Park, 566 Chiswick High Road, London, W4 5YA, United Kingdom

To drive business development, provide localized support, and manage client relationships within the EMEA market, ensuring Hansen's solutions meet regional specificities and regulatory landscapes.

Allentown, Pennsylvania, USA

Address: 777 West Walnut Street, Allentown, PA 18102, USA

To serve the dynamic North American market with robust customer care and billing solutions, tailoring offerings to local industry requirements and fostering strategic partnerships.

Pune, India

Address: 7th & 8th Floor, Tower S4, Cybercity, Magarpatta City, Hadapsar, Pune 411013, India

To leverage India's rich talent pool for advanced software development, quality assurance, and 24/7 global customer support, contributing significantly to Hansen's operational efficiency and product excellence.

Shanghai, China

Address: Unit 1705-06, BEA Finance Tower, 600 Lujiazui Ring Road, Pudong New Area, Shanghai 200120, China

To expand Hansen's footprint in Asia, providing localized solutions and support to telecommunications and utility providers in one of the world's fastest-growing economic regions.

Buying Intent Signals for Hansen

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Hansen? Meet the Executive Team

As of April 2025, Hansen' leadership includes:

Andrew Hansen - Group Chief Executive Officer & Managing Director
Graeme Taylor - Chief Financial Officer & Company Secretary
Niv Fernando - Chief Strategy & Technology Officer
Scott Weir - President Americas
John May - President EMEA
Guy Tennant - Chief Technology Officer - Create, Deliver, Engage Portfolio
David Castree - Global Head of M&A and Head of Investor Relations

Who's Investing in Hansen?

Hansen has been backed by several prominent investors over the years, including:

Hansen Technologies is a publicly traded company on the Australian Securities Exchange (ASX:HSN).
Andrew Hansen (Founder, CEO & Major Shareholder)
Perennial Value Management Limited
Dimensional Fund Advisors LP
The Vanguard Group, Inc.

What Leadership Changes Has Hansen Seen Recently?

Hire2
Exits1

Over the past 12 months, Hansen Technologies has made key appointments to its executive leadership team, notably enhancing its strategic technology capabilities and regional leadership in the Americas. These changes reflect the company's focus on driving innovation and expanding its market presence. There was also a change in the Chief Product Officer role during this period.

Departures

Glenn Gibson, Glenn Gibson departed from his role as Chief Product Officer. He was appointed to the position in May 2023.

New Appointments:

Niv Fernando, Niv Fernando was appointed to the executive team as Chief Strategy & Technology Officer to enhance Hansen's technology vision and execution.
Scott Weir, Scott Weir was appointed as President for the Americas, bringing extensive experience to lead Hansen's growth in the region.

What Technology (Tech Stack) Is Used byHansen?

Discover the tools Hansen uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Hansen Email Formats and Examples

Hansen Technologies commonly uses the [first].[last]@hansencx.com email format for its employees. This is a standard professional email structure that facilitates easy communication. Variations might exist but this is the predominant pattern.

first.last@hansencx.com

Format

andrew.hansen@hansencx.com

Example

90%

Success rate

What's the Latest News About Hansen?

Hansen CX WebsiteMay 10, 2024

Hansen Technologies: Fortum Extends Partnership with Hansen for Next-Generation Customer Experience and Billing

Hansen Technologies announced that Fortum, a leading Nordic clean-energy company, has extended its partnership to leverage Hansen's CIS and MDM solutions. This will enhance customer experience and billing for Fortum's B2C and B2B electricity sales business in Finland....more

Hansen CX WebsiteMarch 26, 2024

Hansen Technologies: Brazil’s Algar Telecom Selects Hansen to Power Digital Transformation Journey

Algar Telecom, a major Brazilian telecommunications provider, has selected Hansen Catalog and Hansen CPQ. These solutions will support Algar Telecom's digital transformation by streamlining product management and enhancing quote-to-cash processes....more

Hansen CX Website (ASX Announcement)February 20, 2024

Hansen Technologies: Hansen Delivers Strong 1HFY24 Result Driven by Organic Growth and Margin Expansion

Hansen Technologies reported robust financial results for the first half of FY24, with revenue increasing by 4.1% to $155.0 million. The growth was attributed to organic expansion and improved EBITDA margins, leading to a reaffirmation of the FY24 guidance....more

Hansen CX WebsiteNovember 14, 2023

Hansen Technologies: Hansen Showcases Utility Billing Innovation at Enlit Europe 2023

Hansen Technologies participated in Enlit Europe 2023, showcasing its latest innovations in utility billing and customer management solutions designed to help energy providers navigate the evolving market landscape and energy transition....more

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