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Empirix, an Infovista company, is a recognized leader in end-to-end network performance visibility and customer experience assurance. For over two decades, Empirix has empowered enterprises and service providers to optimize their business-critical communications by providing comprehensive testing, monitoring, and analytics solutions. Their flagship Hammer Test System is renowned for its ability to validate performance and interoperability of contact center technologies, enterprise voice networks, and other communication platforms. Following its acquisition by Infovista in April 2021, Empirix's capabilities have been integrated into Infovista's broader portfolio, strengthening solutions for network lifecycle automation, service assurance, and network optimization across mobile, fixed, and enterprise networks. This integration aims to provide customers with a unified view of network and application performance, from development through live operation.
The Billerica office historically served as the central hub for Empirix's research and development, corporate operations, sales, and support for its global customer base. It was key in the development of the Hammer testing platform. Post-acquisition, it likely functions as a key Infovista office, potentially a center of excellence for specific technologies.
Located in a suburban technology park, typical of tech companies in the Boston area, offering modern office amenities conducive to software development and engineering.
Empirix was known for a culture of innovation, technical expertise, and a strong focus on solving complex customer challenges in network performance. This culture is now being integrated with Infovista's global, collaborative environment.
This location was instrumental in establishing Empirix as a leader in voice and contact center testing solutions, serving as the birthplace of many of its core technologies.
Following its acquisition by Infovista, Empirix's global presence is now part of Infovista's extensive worldwide network. Infovista has offices and supports customers in the Americas, Europe, Middle East, Africa, and Asia Pacific. Functions supported globally include research and development, sales and marketing, customer support, professional services, and managed services. This global footprint ensures comprehensive support for multinational clients requiring network planning, testing, assurance, and optimization solutions across diverse geographies and industries.
200 Bulfinch Drive, Suite 300 (Former Empirix HQ)
Billerica
Massachusetts
USA
Address: Specific address for former Empirix UK office may have changed; Infovista maintains a significant presence in London and other UK locations.
To support and expand Empirix's customer base in the EMEA region, providing localized expertise and faster response times for clients utilizing their contact center and network assurance technologies.
Address: Parc Icade, 13 Rue du Bois Sauvage, 91000 Évry-Courcouronnes, France (Infovista Global HQ)
Central command for Infovista's worldwide operations, driving innovation and market strategy for its comprehensive suite of network lifecycle automation solutions.
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As of April 2025, Hammer' leadership includes:
Hammer has been backed by several prominent investors over the years, including:
Infovista periodically strengthens its leadership team to align with strategic growth objectives. While specific high-profile changes are announced publicly, day-to-day executive movements are typical for a dynamic global technology company. Recent focus includes enhancing expertise in AI, cloud-native solutions, and 5G network lifecycle automation.
Discover the tools Hammer uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Infovista, like many global corporations, likely uses standardized email formats. The most common formats are typically [first_initial][last]@infovista.com or [first].[last]@infovista.com. Former Empirix email addresses would now be integrated into the Infovista system.
[first_initial][last]@infovista.com (e.g., jsmith@infovista.com) or [first].[last]@infovista.com (e.g., john.smith@infovista.com)
Format
jsmith@infovista.com
Example
80%
Success rate
Infovista Press Release • February 15, 2024
Infovista announced it will showcase its latest innovations in AI-driven network assurance, including solutions for network slicing and private networks, at MWC Barcelona 2024. This highlights the company's commitment to advanced technologies in network management and optimization....more
Infovista Press Release • October 17, 2023
Infovista launched an expansion of its Smart CAPEX solution to include Precision Drive Testing, aiming to help operators optimize their 5G network investments by correlating radio performance with business outcomes....more
Infovista Press Release • April 7, 2021
Infovista announced the strategic acquisition of Empirix, a leader in network and application testing and monitoring. The acquisition aimed to create a unified network lifecycle automation leader, combining Empirix's testing and assurance capabilities with Infovista's planning and optimization solutions....more
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