HQ Function

The Niles headquarters serves as the central hub for corporate operations, including merchandising, marketing, e-commerce, catalog production, customer service, and the Hammacher Schlemmer Institute for product testing.

Notable Features:

The Niles campus houses the Hammacher Schlemmer Institute, where products are rigorously tested for quality, durability, and efficacy, underpinning their commitment to offering 'The Best' and 'The Only' products.

Work Culture:

The work culture likely combines a respect for its long-standing tradition with a drive for innovation in product discovery and customer experience. An emphasis on quality, uniqueness, and customer satisfaction is central to their operations.

HQ Significance:

The headquarters is crucial as the operational and strategic core for one of America's oldest and most distinctive retailers, managing its iconic catalog, online presence, and unique product curation.

Values Reflected in HQ: The headquarters likely reflects values of quality assurance (through the Institute), innovation in product selection, operational efficiency, and a long-term commitment to its unique brand identity and customer trust.

Location:

Hammacher Schlemmer primarily serves the United States market through its catalog and e-commerce operations. However, they do offer international shipping for many of their products to various countries worldwide. Their global presence is mainly characterized by international product sourcing and distribution capabilities rather than dedicated international retail stores or corporate offices under the Hammacher Schlemmer brand. Their parent company, The Bradford Hammacher Group, has a broader international operational footprint.

Street Address:

930 N Milwaukee Ave

City:

Niles

State/Province:

IL

Country:

USA