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Halifax is one of the UK's leading personal finance service providers, with a rich history originating as the Halifax Permanent Benefit Building and Investment Society in 1853. Today, it operates as a major high-street bank and a division of Lloyds Banking Group, offering a comprehensive suite of financial products to millions of customers across the United Kingdom. These services include current and savings accounts, mortgages, ISAs, personal loans, credit cards, and insurance products. Halifax is known for its strong brand recognition and commitment to providing accessible banking solutions.
Serves as a major operational hub for Halifax banking services, customer support, and administrative functions, maintaining a strong connection to the brand's heritage and original community.
The Trinity Road site is a modern office complex designed to support extensive banking operations. Historically, Halifax's presence in the town has been marked by prominent buildings reflecting its growth from a building society to a major bank.
As part of Lloyds Banking Group, the work culture at Halifax emphasizes customer-centricity, digital innovation, and fostering an inclusive environment. There's a strong sense of community and pride in the Halifax heritage, particularly at its West Yorkshire locations.
The Halifax, West Yorkshire location is profoundly significant as the birthplace of the original Halifax Building Society. It symbolizes the brand's long-standing commitment to serving UK customers and its origins in community-focused finance, a legacy that continues within Lloyds Banking Group.
Halifax's services are primarily focused on customers within the United Kingdom. As a part of Lloyds Banking Group, the group maintains a targeted international presence, mainly to support commercial and corporate banking clients in select locations such as the USA, Europe, and Asia. The Halifax brand itself is dedicated to the UK domestic market for personal banking, savings, and mortgages.
Trinity Road
Halifax
West Yorkshire
United Kingdom
Address: 25 Gresham Street, London, EC2V 7HN
Serves as the primary hub for UK-wide and international (where applicable) banking operations, group strategy, regulatory affairs, and executive management.
Address: The Mound, Edinburgh, EH1 1YZ
Key hub for Scottish operations, wealth management services, and a significant portion of the group's insurance and pensions businesses.
Address: Canons House, Canons Way, Bristol, BS1 5LL
Supports nationwide service delivery, digital transformation initiatives, and operations for the South West of England.
Address: Charterhall Drive, Chester Business Park, Chester, CH4 9WW
Specializes in consumer credit services and provides significant employment and operational capacity in the North West of England.
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As of April 2025, Halifax' leadership includes:
Halifax has been backed by several prominent investors over the years, including:
Lloyds Banking Group has seen some key executive movements over the past year, reflecting strategic shifts and leadership evolution within the financial services sector. Notable changes include appointments in key strategic roles and transitions in leadership for major divisions.
Discover the tools Halifax uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
For professional communication with individuals at Halifax, which is part of Lloyds Banking Group, emails typically follow standard corporate structures. The most common format used by Lloyds Banking Group is 'firstname.lastname@lloydsbanking.com'. While variations may exist for specific departments or roles, this format has a high probability of success.
firstname.lastname@lloydsbanking.com
Format
jane.doe@lloydsbanking.com
Example
85%
Success rate
Finextra • April 10, 2024
Halifax has introduced a new 'scam checker' service within its mobile banking app. This feature allows customers to quickly verify payment details with the bank if they suspect they are being targeted by a scam, aiming to provide an additional layer of security before funds are transferred....more
Reuters • February 22, 2024
Lloyds Banking Group, Halifax's parent company, reported a significant 57% rise in annual pre-tax profit for 2023, reaching £7.5 billion. The strong performance led to the announcement of a new £2 billion share buyback program for 2024....more
Sky News • January 23, 2024
Lloyds Banking Group announced plans to cut around 1,600 jobs across its branches as part of a restructuring effort focused on its digital transformation. The group also stated it would create 830 new roles in relationship growth and financial health, resulting in a net reduction of about 770 positions....more
Which? • November 14, 2023
Halifax, along with other Lloyds Banking Group brands, announced further bank branch closures scheduled for 2024. This continues the trend of banks reducing their physical footprint in response to changing customer banking habits and increased use of online and mobile banking services....more
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