What Does Halifax Do?

Total employees4535
HeadquartersHalifax
Founded1853

Halifax is one of the UK's leading personal finance service providers, with a rich history originating as the Halifax Permanent Benefit Building and Investment Society in 1853. Today, it operates as a major high-street bank and a division of Lloyds Banking Group, offering a comprehensive suite of financial products to millions of customers across the United Kingdom. These services include current and savings accounts, mortgages, ISAs, personal loans, credit cards, and insurance products. Halifax is known for its strong brand recognition and commitment to providing accessible banking solutions.

Where Is Halifax's Headquarters?

HQ Function

Serves as a major operational hub for Halifax banking services, customer support, and administrative functions, maintaining a strong connection to the brand's heritage and original community.

Notable Features:

The Trinity Road site is a modern office complex designed to support extensive banking operations. Historically, Halifax's presence in the town has been marked by prominent buildings reflecting its growth from a building society to a major bank.

Work Culture:

As part of Lloyds Banking Group, the work culture at Halifax emphasizes customer-centricity, digital innovation, and fostering an inclusive environment. There's a strong sense of community and pride in the Halifax heritage, particularly at its West Yorkshire locations.

HQ Significance:

The Halifax, West Yorkshire location is profoundly significant as the birthplace of the original Halifax Building Society. It symbolizes the brand's long-standing commitment to serving UK customers and its origins in community-focused finance, a legacy that continues within Lloyds Banking Group.

Values Reflected in HQ: The continued significant presence in Halifax, West Yorkshire, reflects the brand's enduring values of trust, community connection, and accessibility, even as part of a larger banking group.

Location:

Halifax's services are primarily focused on customers within the United Kingdom. As a part of Lloyds Banking Group, the group maintains a targeted international presence, mainly to support commercial and corporate banking clients in select locations such as the USA, Europe, and Asia. The Halifax brand itself is dedicated to the UK domestic market for personal banking, savings, and mortgages.

Street Address:

Trinity Road

City:

Halifax

State/Province:

West Yorkshire

Country:

United Kingdom

Where Else Does Halifax Operate Around the World?

London, England, United Kingdom

Address: 25 Gresham Street, London, EC2V 7HN

Serves as the primary hub for UK-wide and international (where applicable) banking operations, group strategy, regulatory affairs, and executive management.

Edinburgh, Scotland, United Kingdom

Address: The Mound, Edinburgh, EH1 1YZ

Key hub for Scottish operations, wealth management services, and a significant portion of the group's insurance and pensions businesses.

Bristol, England, United Kingdom

Address: Canons House, Canons Way, Bristol, BS1 5LL

Supports nationwide service delivery, digital transformation initiatives, and operations for the South West of England.

Chester, England, United Kingdom

Address: Charterhall Drive, Chester Business Park, Chester, CH4 9WW

Specializes in consumer credit services and provides significant employment and operational capacity in the North West of England.

Buying Intent Signals for Halifax

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Halifax? Meet the Executive Team

As of April 2025, Halifax' leadership includes:

Charlie Nunn - Group Chief Executive
William Chalmers - Group Chief Financial Officer
Jayne Opperman - CEO, Consumer Relationships
Russell Galley - CEO, Mortgages (until end of 2023, succeeded by Andrew Asaam)
Andrew Asaam - CEO, Mortgages
Ron van Kemenade - Group Chief Operating Officer
Stephen Shelley - Chief Risk Officer
Jo Harris - President & CEO, Lloyds Bank Corporate and Institutional Banking

Who's Investing in Halifax?

Halifax has been backed by several prominent investors over the years, including:

Lloyds Banking Group plc is a publicly traded company listed on the London Stock Exchange (LSE: LLOY) and the New York Stock Exchange (NYSE: LYG).
Major institutional investors typically include BlackRock, Inc.
The Vanguard Group, Inc.
Legal & General Investment Management Ltd.
Schroders plc
Norges Bank Investment Management

What Leadership Changes Has Halifax Seen Recently?

Hire2
Exits1

Lloyds Banking Group has seen some key executive movements over the past year, reflecting strategic shifts and leadership evolution within the financial services sector. Notable changes include appointments in key strategic roles and transitions in leadership for major divisions.

Departures

Russell Galley, Russell Galley stepped down from his role as CEO of the Mortgages division after a long career with the group.

New Appointments:

Amanda Rendle, Amanda Rendle joined Lloyds Banking Group as the new Group Director, Chief of Staff to the Group CEO.
Andrew Asaam, Andrew Asaam was appointed as the new CEO of the Mortgages division, succeeding Russell Galley.
Sirisha Voruganti, Sirisha Voruganti was appointed to lead the new Lloyds Technology Centre in India.

What Technology (Tech Stack) Is Used byHalifax?

Discover the tools Halifax uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Halifax Email Formats and Examples

For professional communication with individuals at Halifax, which is part of Lloyds Banking Group, emails typically follow standard corporate structures. The most common format used by Lloyds Banking Group is 'firstname.lastname@lloydsbanking.com'. While variations may exist for specific departments or roles, this format has a high probability of success.

firstname.lastname@lloydsbanking.com

Format

jane.doe@lloydsbanking.com

Example

85%

Success rate

What's the Latest News About Halifax?

FinextraApril 10, 2024

Halifax launches new feature to help customers spot scam red flags

Halifax has introduced a new 'scam checker' service within its mobile banking app. This feature allows customers to quickly verify payment details with the bank if they suspect they are being targeted by a scam, aiming to provide an additional layer of security before funds are transferred....more

ReutersFebruary 22, 2024

Lloyds Banking Group profit jumps, announces $2.5 bln buyback

Lloyds Banking Group, Halifax's parent company, reported a significant 57% rise in annual pre-tax profit for 2023, reaching £7.5 billion. The strong performance led to the announcement of a new £2 billion share buyback program for 2024....more

Sky NewsJanuary 23, 2024

Lloyds Banking Group to cut around 1,600 jobs in restructuring

Lloyds Banking Group announced plans to cut around 1,600 jobs across its branches as part of a restructuring effort focused on its digital transformation. The group also stated it would create 830 new roles in relationship growth and financial health, resulting in a net reduction of about 770 positions....more

Which?November 14, 2023

Halifax and Lloyds Bank announce more branch closures for 2024

Halifax, along with other Lloyds Banking Group brands, announced further bank branch closures scheduled for 2024. This continues the trend of banks reducing their physical footprint in response to changing customer banking habits and increased use of online and mobile banking services....more

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