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Gupshup
What Does Gupshup Do?
Gupshup is a conversational engagement platform that empowers businesses to connect with customers through personalized, two-way conversations across a multitude of messaging channels. Leveraging AI, advanced bot-building capabilities, and a comprehensive suite of tools, Gupshup enables enterprises to enhance customer experience, automate support, drive sales, and improve marketing engagement. The platform handles billions of messages monthly, serving diverse industries including e-commerce, banking, retail, and more, with a strong global presence.
Where Is Gupshup's Headquarters?
HQ Function
Serves as a key operational hub, housing leadership, global strategy, business development for the Americas, product management, and engineering teams.
Notable Features:
Modern office amenities designed to foster collaboration and innovation, typical of a Silicon Valley technology company, with open workspaces and meeting areas.
Work Culture:
A dynamic, fast-paced, and innovative work environment that encourages creativity, continuous learning, and a customer-centric approach. Emphasis on teamwork and impactful contributions.
HQ Significance:
Its Silicon Valley location provides access to a rich talent pool, venture capital, technological advancements, and a vast network of partners and customers, crucial for global growth and innovation.
Values Reflected in HQ: The headquarters' environment reflects Gupshup's core values of innovation, customer obsession, collaboration, and agility in the rapidly evolving conversational AI landscape.
Location:
Gupshup supports its global customer base through a network of offices and remote teams across North America, Latin America, Europe, the Middle East, Africa, India, and Southeast Asia. Functions supported globally include sales, marketing, customer success, engineering, product development, and regional operations, ensuring localized support and market-specific solutions.
Street Address:
100 S Ellsworth Ave, Suite 200
City:
San Mateo
State/Province:
CA
Country:
USA
Where Else Does Gupshup Operate Around the World?
Mumbai, India
Address: Gupshup Technology India Pvt. Ltd., 9th Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400013, India
Drives growth, innovation, and customer engagement in the Indian subcontinent and Southeast Asian markets, catering to a diverse range of enterprise clients.
Bangalore, India
Address: Prestige Terraces, Union Street, Bangalore, Karnataka, India (Representative address, Gupshup has a significant presence)
Serves as an innovation hub, contributing to Gupshup's global product roadmap and technological advancements in conversational AI.
New Delhi, India
Address: Serves the North India region (Specific office address may vary, Gupshup has a presence)
Expands market reach and provides localized support for enterprises in the North Indian market.
Dubai, UAE
Address: Serves the Middle East and Africa region (Gupshup has a presence in Dubai)
Drives expansion and adoption of Gupshup's conversational engagement solutions in the growing MEA market.
Singapore
Address: Serves the Southeast Asia region (Gupshup has a presence in Singapore)
Facilitates growth in key Southeast Asian markets like Indonesia, Thailand, Vietnam, and Malaysia.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Gupshup? Meet the Executive Team
As of April 2025, Gupshup' leadership includes:
Who's Investing in Gupshup?
Gupshup has been backed by several prominent investors over the years, including:
What Leadership Changes Has Gupshup Seen Recently?
Gupshup has made strategic leadership appointments over the past year to strengthen its global sales capabilities and market penetration, particularly focusing on the Americas and EMEA regions. Publicly announced exits have not been prominent.
New Appointments:
What Technology (Tech Stack) Is Used byGupshup?
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses email formats like [first].[last]@gupshup.io and [first_initial][last]@gupshup.io. The most frequently observed pattern appears to be [first].[last]@gupshup.io.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
What's the Latest News About Gupshup?
Gupshup Blog • February 13, 2024
Gupshup Launches Conversation Cloud To Help Businesses Ace Customer Experience (CX)
Gupshup announced the launch of Conversation Cloud, a comprehensive suite of tools designed to help businesses manage the full lifecycle of customer conversations and enhance overall customer experience....more
Business Standard • December 6, 2023
Gupshup, Nothing partner to bring conversational AI to CMF Watch Pro
Gupshup partnered with Nothing to integrate its conversational AI capabilities into the CMF Watch Pro, enabling users to interact with an AI assistant directly from their smartwatch....more
Gupshup Press Release • August 23, 2023
Gupshup Launches ACE LLM, A Family of Domain-Specific LLMs for Enterprise Use
Gupshup introduced ACE LLM, a family of large language models tailored for specific enterprise functions like marketing, commerce, support, HR, and IT, designed for accuracy and reduced hallucinations....more
Gupshup Press Release • August 10, 2023
Gupshup Appoints Mike Parrish as SVP, Head of Sales, Americas & EMEA
Gupshup announced the appointment of Mike Parrish as Senior Vice President and Head of Sales for the Americas and EMEA regions to drive its sales strategy and expansion in these key markets....more
Gupshup Press Release • May 10, 2023
Gupshup Unveils Auto Bot Builder To Radically Simplify Enterprise Chatbot Development
Gupshup launched Auto Bot Builder, a new tool that leverages Generative AI to automatically and effortlessly create enterprise-grade chatbots based on existing content sources like websites, documents, and databases....more
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