Guestline is a leading global provider of innovative cloud-based hospitality software solutions. Their comprehensive suite includes Property Management Systems (PMS) like Rezlynx, Channel Manager, Central Reservation Systems (CRS), Direct Booking Manager, Guest Engagement tools, EPoS systems, and Payment solutions. Guestline aims to empower hoteliers and accommodation providers to optimize operations, maximize revenue, enhance guest experiences, and drive efficiency through integrated and user-friendly technology. The company serves a diverse range of clients, from independent hotels to multi-property groups, across various international markets.
Serves as the primary hub for Guestline's global operations, including software development, product management, customer support, sales, marketing, and administrative functions.
Located within the Shrewsbury Business Park, indicating modern office facilities designed to support a technology-focused company. The park environment offers contemporary infrastructure and amenities.
Guestline's work culture is characterized by innovation, collaboration, and a strong customer-centric approach. As a technology provider, it fosters a dynamic environment that encourages continuous learning and development, aiming to deliver cutting-edge solutions to the hospitality industry.
The Shrewsbury headquarters is central to Guestline's product innovation, strategic decision-making, and global service delivery, underpinning its reputation as a key player in hospitality technology.
Guestline supports a global client base with its cloud-based hospitality software solutions, operating in over 25 countries. Key functions supported globally include sales, marketing, software development, implementation, and 24/7 customer support. Their presence spans Europe (with strongholds in UK, Ireland, DACH, Benelux) and the Asia Pacific region, enabling them to cater to a wide array of international hotels and accommodation providers.
Guestline House, Shrewsbury Business Park, Sitka Drive
Shrewsbury
Shropshire
United Kingdom
Address: Dachauer Str. 15A, 80335 München, Germany
To cater to the specific needs of the German-speaking hospitality market and strengthen Guestline's presence in Central Europe.
Address: Siriusdreef 17-27, 2132 WT Hoofddorp, Netherlands
To support and expand Guestline's client base in Belgium, Netherlands, and Luxembourg, offering tailored solutions for the local hospitality sector.
Address: The GEC, Taylor's Ln, Dublin D08, Ireland (Representation within The Guinness Enterprise Centre)
To provide dedicated service and drive business development within the Irish hospitality industry, leveraging local market expertise.
Address: Bhiraj Tower at EmQuartier, 689 Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand (Access Group Office)
To drive growth and provide localized hospitality technology solutions tailored to the diverse needs of hoteliers in the Asian and Pacific markets.
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As of April 2025, Guestline' leadership includes:
Guestline has been backed by several prominent investors over the years, including:
Following its acquisition by The Access Group in March 2023, Guestline's leadership has been integrating into the broader Access Hospitality division. Recent notable changes primarily involve transitions of experienced Guestline executives into strategic roles within Access Hospitality to leverage their expertise across the group's expanding portfolio.
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Guestline commonly utilizes standard professional email formats. The most prevalent pattern is `firstname.lastname@guestline.com`. Another format, `firstinitiallastname@guestline.com`, is also sometimes used. These formats facilitate direct communication with Guestline employees.
firstname.lastname@guestline.com (e.g., jane.doe@guestline.com) and firstinitiallastname@guestline.com (e.g., jdoe@guestline.com)
Format
john.smith@guestline.com
Example
85%
Success rate
Hotel Owner • March 25, 2024
Access Hospitality, which includes Guestline, showcased its comprehensive suite of technology solutions at the Hotel, Restaurant & Catering (HRC) show. The event highlighted innovations aimed at improving operational efficiency, enhancing guest experiences, and boosting profitability for hospitality businesses....more
The Access Group Blog • February 15, 2024
Research by Access Hospitality, the division Guestline belongs to, found that 85% of hospitality operators believe technology is crucial for improving staff wellbeing and retention. This underscores the value of solutions provided by Guestline in addressing key industry challenges....more
The Access Group News • March 20, 2023
The Access Group announced its acquisition of Guestline, a leading provider of cloud-based hospitality software. This strategic move significantly enhances Access Hospitality's portfolio, combining Guestline's expertise with Access's broader suite of business solutions to offer a comprehensive technology platform for the hotel sector....more
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