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Greater Bank is a leading Australian customer-owned bank with a history spanning nearly a century. It operates with a strong focus on its customers and local communities, reinvesting profits to provide better products, services, and support. Greater Bank offers a comprehensive suite of financial solutions including everyday banking, savings accounts, home and personal loans, credit cards, insurance, and financial planning. They are known for their commitment to competitive rates, fair fees, and excellent customer service, primarily serving New South Wales and South-East Queensland.
The headquarters serves as the central administrative and operational hub for Greater Bank, housing key departments such as executive management, finance, technology, risk management, marketing, and human resources. It supports the bank's branch network and digital operations.
The building is a modern, multi-storey office designed to facilitate collaboration and efficient operations. It likely features contemporary office amenities and spaces for its staff.
Greater Bank fosters a work culture centered around its customer-owned ethos, emphasizing community involvement, teamwork, integrity, and providing genuine value to its customers. Employees are encouraged to be customer-focused and contribute to a positive work environment.
The Hamilton headquarters is significant as it represents the heart of Greater Bank's operations and decision-making. Its location in Newcastle underscores the bank's long-standing commitment to the Hunter region and its broader community in NSW and SE QLD.
Greater Bank primarily serves customers within Australia, with a strong operational presence and branch network concentrated in New South Wales (NSW) and South-East Queensland (QLD). Its functions, including retail banking, business banking, lending, and financial advisory services, are domestically focused on Australian residents and communities. It does not have international branches or a significant global operational footprint.
103 Tudor Street
Hamilton
NSW
Australia
Address: Shop T355, Erina Fair Shopping Centre, Terrigal Drive, Erina NSW 2250, Australia
To serve the banking needs of the growing Central Coast community, offering accessible in-person financial services and support.
Address: Shop 4101A, Robina Town Centre, Robina Town Centre Drive, Robina QLD 4226, Australia
To expand Greater Bank's footprint in Queensland and provide personalized financial solutions to the Robina community and surrounding suburbs.
Address: Charlestown Square, Shop 1005, Pearson Street, Charlestown NSW 2290, Australia
Serving as a key banking center for the Charlestown and wider Lake Macquarie population, facilitating easy access to financial services.
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As of April 2025, Greater Bank' leadership includes:
Greater Bank has been backed by several prominent investors over the years, including:
In the past 12 months, Greater Bank has focused on strengthening its technological leadership with key appointments. There have been no widely publicized departures from the core executive team during this period.
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Greater Bank's specific email format convention is not publicly advertised. Like many corporations, they likely use common patterns. For official or sensitive communication, it is always recommended to use the official contact forms on their website or call customer service to ensure your inquiry reaches the correct department.
[first_initial][last]@greater.com.au or [first].[last]@greater.com.au (common patterns, unconfirmed for all employees)
Format
asmith@greater.com.au or anne.smith@greater.com.au
Example
70 (Estimated success rate in percent for these common formats. Direct contact via official channels is recommended for guaranteed delivery.)%
Success rate
Greater Bank News • May 2, 2024
Greater Bank announced new initiatives aimed at improving financial literacy among students, partnering with schools to deliver educational programs on money management and banking basics....more
Greater Bank News • February 28, 2024
The annual Greater Bank Fun Day successfully raised a record amount of funds, which were donated to the John Hunter Children's Hospital to support vital medical equipment and services....more
Greater Bank News • December 18, 2023
Greater Bank expanded its branch network with the opening of a new, modern branch in Green Hills, NSW, offering enhanced customer experience and access to its range of financial services....more
Greater Bank News / Financial Standard • November 1, 2023
Greater Bank's innovative marketing campaign aimed at helping customers transition from passbook accounts to modern debit cards received national recognition at marketing industry awards....more
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