What Does Grace Hill Do?

Total employees307
HeadquartersGreenville
Founded1998

Grace Hill is a market leader in providing comprehensive online training, policy management, and assessment tools specifically designed for the multifamily property management sector. Their solutions aim to enhance employee performance, ensure regulatory compliance, manage risk effectively, and ultimately improve resident experiences and satisfaction. Grace Hill empowers property management professionals with the knowledge and resources needed to excel in a dynamic industry.

Where Is Grace Hill's Headquarters?

HQ Function

Serves as the central hub for corporate administration, software development, product management, sales, marketing, and customer support operations.

Notable Features:

Modern office space within a business park, designed to foster collaboration and innovation. The location in Greenville provides access to a growing talent pool.

Work Culture:

Emphasizes a collaborative, customer-focused environment that values continuous learning, innovation, and employee development within the property technology (PropTech) sector. The culture supports professional growth and achieving excellence in service delivery.

HQ Significance:

The Greenville headquarters is pivotal for Grace Hill's operations, anchoring its product development, strategic planning, and service delivery to the North American multifamily housing market. It represents the core of their innovation and customer engagement efforts.

Values Reflected in HQ: The headquarters likely reflects Grace Hill's commitment to professionalism, innovation, customer success, and providing a supportive and dynamic environment for its employees to serve the property management industry effectively.

Location:

Grace Hill's primary market focus is North America, particularly the United States multifamily housing industry. Its online platform and solutions are web-accessible, allowing for potential use by international clients. The company supports remote employees across various locations, though its core operational infrastructure and tailored content are predominantly U.S.-centric. Direct international office presence is not a primary feature of their current operational model.

Street Address:

400 Brookfield Pkwy, Suite 300

City:

Greenville

State/Province:

SC

Country:

USA

Where Else Does Grace Hill Operate Around the World?

Atlanta, GA, USA

Address: 1175 Peachtree St NE, Suite 1000, Atlanta, GA 30309 (Potential location associated with KingsleySurveys)

Supports business development, client services, and data analysis primarily for the KingsleySurveys brand, catering to clients in the Southeast and nationally. Note: Grace Hill also supports a distributed/remote workforce.

Buying Intent Signals for Grace Hill

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Grace Hill? Meet the Executive Team

As of April 2025, Grace Hill' leadership includes:

Kendall Pretzer - Chief Executive Officer
Dru Armstrong - Executive Chairman
Robi Minicola - Chief Technology Officer
Jennifer L. S. Lifort - Chief Financial Officer
Scott Gizer - Chief Revenue Officer
Valerie M. Sargent - Chief Strategy Officer
Bobby Criswell - Chief Product Officer
Stephanie Anderson - Chief Customer Officer

Who's Investing in Grace Hill?

Grace Hill has been backed by several prominent investors over the years, including:

Aurora Capital Partners

What Leadership Changes Has Grace Hill Seen Recently?

Hire5
Exits1

Grace Hill has actively refreshed and strengthened its executive leadership over the past 12-18 months, appointing a new CFO, CRO, and CSO, and promoting key internal talent to Chief Product Officer and Chief Customer Officer. These changes signal a phase of strategic reinforcement and focus on continued growth and innovation in the property management technology sector.

Departures

Jeff Ealy, Jeff Ealy departed from his role as Chief Revenue Officer. He was succeeded by Scott Gizer in October 2023.

New Appointments:

Jennifer L. S. Lifort, Jennifer L. S. Lifort was appointed as Chief Financial Officer, bringing extensive financial leadership experience.
Scott Gizer, Scott Gizer joined Grace Hill as Chief Revenue Officer to spearhead revenue growth initiatives.
Valerie M. Sargent, Valerie M. Sargent was appointed Chief Strategy Officer to guide the company's strategic direction and expansion.
Bobby Criswell, Bobby Criswell was promoted to Chief Product Officer, tasked with leading innovation in Grace Hill's product suite.
Stephanie Anderson, Stephanie Anderson was promoted to Chief Customer Officer, dedicated to optimizing customer engagement and satisfaction.

What Technology (Tech Stack) Is Used byGrace Hill?

Discover the tools Grace Hill uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Grace Hill Email Formats and Examples

Grace Hill commonly utilizes the email format [first_initial][last_name]@gracehill.com. For instance, an employee named Jane Doe would likely have an email address like jdoe@gracehill.com. Another potential format is [first_name].[last_name]@gracehill.com, though the former is more frequently observed.

flast@gracehill.com

Format

kpretzer@gracehill.com

Example

85%

Success rate

What's the Latest News About Grace Hill?

Multifamily ExecutiveMay 7, 2024

Grace Hill Integrates Its Two Leading Due Diligence Solutions

Grace Hill announced the integration of its due diligence solutions, Vision and Validate, into a unified platform. This move aims to streamline property acquisition and disposition processes for multifamily operators by providing comprehensive asset and operational insights....more

PR NewswireFebruary 20, 2024

Grace Hill Unveils AI-Powered Policy Assistant for Multifamily Housing Operators

Grace Hill launched an AI-powered Policy Assistant designed to help multifamily property operators quickly access and understand policy information, improving compliance and operational efficiency. The tool leverages artificial intelligence to provide instant answers from policy manuals....more

Grace Hill Official WebsiteNovember 29, 2023

Grace Hill Announces Key Executive Promotions and New Hire to Bolster Leadership Team

Grace Hill announced the appointment of Valerie M. Sargent as Chief Strategy Officer, and the promotions of Bobby Criswell to Chief Product Officer and Stephanie Anderson to Chief Customer Officer, significantly strengthening its executive team to drive future growth....more

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