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GoodWill
What Does GoodWill Do?
Goodwill Industries International is a globally recognized non-profit organization that provides job training, employment placement services, and other community-based programs for people who have barriers to employment, such as disabilities, lack of education or job experience, or past incarceration. Founded in 1902 by Reverend Edgar J. Helms in Boston, Goodwill's mission is to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work. This mission is primarily funded through a vast network of retail thrift stores, which accept donations of used goods and sell them at affordable prices. Beyond retail, Goodwill organizations offer a wide array of services including vocational rehabilitation, career counseling, financial education, and youth programs, tailoring their offerings to the specific needs of their local communities.
Where Is GoodWill's Headquarters?
HQ Function
The headquarters serves as the central coordinating body for the international network of over 150 autonomous Goodwill organizations. It provides strategic leadership, support, resources, training, sets quality standards, and advocates for the Goodwill mission at national and international levels. It also manages brand identity and fosters collaboration across the network.
Notable Features:
The headquarters is a modern office facility designed to support the administrative, strategic, and program development functions of the organization. It likely includes meeting spaces for conferences and training events for the wider Goodwill network.
Work Culture:
The work culture at Goodwill Industries International headquarters is mission-driven, collaborative, and focused on community impact. Employees are dedicated to advancing the organization's cause of empowering individuals through employment. There is an emphasis on ethical practices, stewardship of resources, and continuous improvement.
HQ Significance:
The headquarters is significant as it represents the operational and strategic hub for one of the world's largest non-profit providers of education, training, and career services. Decisions and initiatives originating from HQ impact millions of lives and thousands of communities served by local Goodwills.
Values Reflected in HQ: The headquarters' operations and environment aim to reflect Goodwill's core values: respect, integrity, stewardship, excellence, and commitment to the mission. This includes fostering an inclusive workplace and managing resources responsibly to maximize social impact.
Location:
Goodwill Industries International supports a robust network of 155 independent, community-based Goodwill organizations across the United States and Canada. Additionally, there are 12 affiliated Goodwill organizations in other countries, including in Asia, Europe and the Caribbean. Globally, these entities work to provide customized job training, employment placement services, and other critical community support services. The functions supported globally focus on empowering individuals with disabilities or other employment disadvantages to find and maintain employment, thereby fostering economic independence and community integration. Each local Goodwill tailors its programs to the specific needs of its community.
Street Address:
15810 Indianola Drive
City:
Rockville
State/Province:
Maryland
Country:
USA
Where Else Does GoodWill Operate Around the World?
Los Angeles, California, USA
Address: 342 N San Fernando Rd, Los Angeles, CA 90031 (Goodwill Southern California HQ)
To empower individuals with disabilities and other vocational disadvantages to achieve sustainable employment and self-sufficiency throughout Southern California.
New York City, New York, USA
Address: 4-21 27th Ave, Astoria, NY 11102 (Goodwill Industries of Greater New York and Northern New Jersey HQ)
To empower individuals with disabilities and other barriers to employment to gain independence through the power of work in the New York City metropolitan area and Northern New Jersey.
Portland, Oregon, USA
Address: 1943 SE Sixth Ave, Portland, OR 97214 (Goodwill Industries of the Columbia Willamette HQ)
To provide vocational opportunities to people with barriers to employment in the Columbia Willamette region, funded by its retail and recycling operations.
Toronto, Ontario, Canada
Address: 2380-B LAKESHORE BLVD W, Toronto, ON M8V 1B8 (Goodwill Industries of Toronto, Eastern, Central and Northern Ontario HQ)
To enable work opportunities and skill development for people facing employment barriers within Toronto and various regions of Ontario.
Buying Intent Signals for GoodWill
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading GoodWill? Meet the Executive Team
As of April 2025, GoodWill' leadership includes:
Who's Investing in GoodWill?
GoodWill has been backed by several prominent investors over the years, including:
What Leadership Changes Has GoodWill Seen Recently?
Goodwill Industries International has maintained a relatively stable C-suite executive team. Information on executive changes at the highest levels is typically announced via official press releases. No major C-suite departures or new external C-suite hires have been widely publicized in the last 12 months (approx. May 2023 - May 2024), suggesting continuity in top leadership.
What Technology (Tech Stack) Is Used byGoodWill?
Discover the tools GoodWill uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
GoodWill Email Formats and Examples
Goodwill Industries International (goodwill.org) email addresses commonly follow standard corporate patterns. The most frequent formats involve combinations of the first name, last name, and initials.
first.last@goodwill.org or finitiallast@goodwill.org
Format
jane.doe@goodwill.org or jdoe@goodwill.org
Example
80%
Success rate
What's the Latest News About GoodWill?
Goodwill.org Newsroom • April 22, 2024
Goodwill News: Goodwill Leads Disability Inclusion Efforts on Capitol Hill
Goodwill advocates shared priorities with congressional offices to improve disability inclusion in the workforce, focusing on programs like the AbilityOne Program and Supplemental Security Income (SSI). They highlighted the importance of these programs in providing employment opportunities and financial stability for people with disabilities....more
Goodwill.org Newsroom • February 7, 2024
Goodwill News: From Passion to Profession: Goodwill Empowers Aspiring Healthcare Hero
Goodwill of Central and Coastal Virginia helped Aliyahna, a Certified Nursing Assistant (CNA), overcome personal and financial challenges to pursue her dream of becoming a registered nurse. The story highlights Goodwill's role in providing support and career development services....more
Goodwill.org Press Releases • October 31, 2023
Goodwill News: Goodwill Industries International Announces New Board Members and Honors Leaders
Goodwill Industries International (GII) announced the election of new members to its board of directors and volunteer board chair. These leaders, from various backgrounds, will help guide the organization's mission. The announcement was made during GII’s annual Meeting of Delegates....more
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