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GoMoment was a pioneering hospitality technology company renowned for its AI-powered guest communication solutions, most notably the Ivy® smartconcierge. Founded in 2012, GoMoment focused on leveraging artificial intelligence to help hotels enhance guest experiences, improve operational efficiency, and drive ancillary revenue through intelligent upselling (RevBoost). Their core mission was to amplify human touch with smart, intuitive AI, allowing hotel staff to focus on higher-value guest interactions. In February 2024, GoMoment was acquired by Revinate, a global leader in guest data management and intelligence. Ivy is now 'Ivy by Revinate,' integrating GoMoment's innovative AI capabilities into Revinate's comprehensive suite of solutions for the hospitality industry. This page reflects key information about GoMoment as an influential entity in hospitality AI leading up to and including its integration with Revinate.
Served as the primary center for GoMoment's research and development, product innovation, corporate strategy, sales, and marketing operations before its acquisition by Revinate.
Located within The Water Garden, a modern office complex in Santa Monica known for its campus-like environment, offering a dynamic setting for technology companies.
GoMoment fostered a fast-paced, innovative, and customer-centric work culture. There was a strong emphasis on teamwork, continuous learning, and applying AI to solve tangible challenges in the hospitality sector.
The Santa Monica headquarters provided GoMoment with access to a rich talent pool, a vibrant tech ecosystem, and proximity to the dynamic Southern California hospitality market, crucial for its growth and product development.
While primarily operating from its Santa Monica headquarters, GoMoment's AI solutions, particularly the cloud-based Ivy smartconcierge, served a global clientele in the hospitality industry. The company supported hotels across various regions worldwide, enabling them to enhance guest engagement and operational efficiency through its technology, with support functions geared towards international customers.
2400 Broadway, Suite 330
Santa Monica
California
USA
No additional office locations available.
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As of April 2025, Go Moment' leadership includes:
Go Moment has been backed by several prominent investors over the years, including:
The most significant event for GoMoment in the past year was its acquisition by Revinate in February 2024. This led to the integration of GoMoment's team and leadership, including founder Raj Singh, into Revinate. There were no other major executive hires or exits publicly reported for GoMoment as an independent entity in the 12 months leading up to this transition.
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Prior to its acquisition by Revinate, GoMoment commonly used the email format first@gomoment.com. For current inquiries regarding Ivy (now Ivy by Revinate) or other related services, it is advisable to use Revinate's official contact channels.
first@gomoment.com
Format
raj@gomoment.com (historical example)
Example
80%
Success rate
Revinate Press Release • February 28, 2024
Revinate announced its acquisition of GoMoment, the company behind the Ivy AI smartconcierge. This strategic move integrates Ivy's AI capabilities into Revinate's guest data platform, aiming to further enhance personalized guest experiences and operational efficiencies for hotels....more
Business Wire • November 14, 2023
GoMoment announced its use of Amazon Web Services (AWS) generative AI, including Amazon Bedrock, to advance its Ivy smartconcierge. The enhancement aimed to provide more natural, empathetic, and human-like conversational experiences for hotel guests....more
Hospitality Net • October 26, 2023
GoMoment revealed an integration between its AI smartconcierge Ivy and Oracle Hospitality OPERA Cloud. This collaboration was designed to streamline guest interactions and improve data synchronization for hotels utilizing the OPERA Cloud property management system....more
Hotel Technology News • July 18, 2023
GoMoment and Routier announced a strategic partnership aimed at transforming hotel guest communication by combining their respective strengths in AI and messaging platforms to offer a more comprehensive solution to hoteliers....more
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