What Does GM Financial Do?

Total employees8654
HeadquartersFort Worth
Founded1992

GM Financial is the wholly owned captive finance subsidiary of General Motors (GM) and is headquartered in Fort Worth, Texas. As a global provider of auto finance solutions, GM Financial offers a comprehensive suite of services including retail auto loans, leasing options for new and used vehicles, and commercial lending products to dealerships. Operating in North America, South America, and Asia, the company plays a crucial role in supporting GM's vehicle sales by providing attractive financing options to customers and dealers worldwide. GM Financial is committed to delivering exceptional customer service and innovative financial products to meet the evolving needs of the automotive market.

Where Is GM Financial's Headquarters?

HQ Function

Serves as the central command for GM Financial's global auto finance operations, including strategic planning, corporate governance, financial oversight, and leadership for its activities in North America, South America, and Asia.

Notable Features:

Located in the Frost Tower, a modern, Class A office skyscraper known for its distinctive architecture and significant presence in the Fort Worth skyline. The facility offers state-of-the-art amenities for employees.

Work Culture:

A professional, results-driven, and collaborative environment focused on financial services excellence, customer satisfaction, and innovation in auto financing. Team members are encouraged to uphold GM's values of integrity, accountability, and inclusion, contributing to a dynamic workplace that supports a major global automotive brand.

HQ Significance:

The headquarters is key to General Motors' overall strategy, providing essential financing solutions to dealers and customers, thereby supporting vehicle sales and fostering brand loyalty. Its location in Fort Worth positions it well for talent acquisition and business operations in a growing financial center.

Values Reflected in HQ: The headquarters' modern design, strategic location, and advanced facilities reflect GM Financial's commitment to innovation, financial stability, professionalism, and a forward-looking approach to the auto finance industry, underscoring its integral role within the General Motors ecosystem.

Location:

GM Financial supports General Motors' global sales through a significant international presence. Key functions supported globally include retail auto loan origination, vehicle leasing programs, dealer inventory financing (floorplan), commercial lending, and ancillary insurance products. Operations span North America (United States and Canada), South America (including countries like Brazil, Chile, Colombia, Peru), and Asia (notably China through the SAIC-GMAC joint venture).

Street Address:

801 Cherry Street, Suite 3500, Frost Tower

City:

Fort Worth

State/Province:

Texas

Country:

USA

Where Else Does GM Financial Operate Around the World?

Chandler, Arizona, USA

Address: 275 E Germann Rd, Chandler, AZ 85286, USA

Supports North American operations by driving technological advancements, managing digital customer interactions, and housing critical operational teams. Its location in the Greater Phoenix area provides access to a strong tech talent pool.

Charlotte, North Carolina, USA

Address: 10150 Ballantyne Corporate Pl, Charlotte, NC 28277, USA

Acts as a primary hub for GM Financial's operational activities in the Eastern and Southern United States, ensuring efficient processing, robust customer service, and support for a significant portion of its North American portfolio.

Detroit, Michigan, USA

Address: Various locations within GM's operational footprint in the Detroit Metro area.

Supports North American operations with a focus on corporate alignment, specialized financial services, and strategic projects directly related to the parent company, General Motors.

Buying Intent Signals for GM Financial

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading GM Financial? Meet the Executive Team

As of April 2025, GM Financial' leadership includes:

Kyle Birch - President and Chief Executive Officer
Susan Sheffield - Executive Vice President and Chief Financial Officer
Will Stacy - Executive Vice President and Chief Digital Officer
Mike Urrutia - Executive Vice President and Chief Experience Officer
Jonas Hollandsworth - Executive Vice President and Chief Operating Officer – North America Operations
Maria Callender - Executive Vice President and Chief Human Resources Officer

Who's Investing in GM Financial?

GM Financial has been backed by several prominent investors over the years, including:

General Motors (NYSE: GM) - GM Financial is a wholly owned subsidiary.

What Leadership Changes Has GM Financial Seen Recently?

Hire1
Exits1

GM Financial experienced a significant leadership transition in the past year with the retirement of its long-serving CEO and the appointment of a new CEO from within the company's executive ranks.

Departures

Dan Berce, Dan Berce retired as CEO of GM Financial at the end of 2023. He subsequently took on a Senior Advisor role.

New Appointments:

Kyle Birch, Kyle Birch, formerly President, North America Operations, was appointed as the new President and CEO of GM Financial, succeeding Dan Berce.

What Technology (Tech Stack) Is Used byGM Financial?

Discover the tools GM Financial uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

GM Financial Email Formats and Examples

GM Financial primarily utilizes a standard corporate email format, typically combining employee names with the @gmfinancial.com domain. The most common patterns observed are [firstname].[lastname]@gmfinancial.com and, less frequently, [firstinitial][lastname]@gmfinancial.com.

firstname.lastname@gmfinancial.com or firstinitiallastname@gmfinancial.com

Format

jane.doe@gmfinancial.com

Example

90%

Success rate

What's the Latest News About GM Financial?

GM Financial NewsroomAugust 2, 2023

GM Financial Announces Kyle Birch as Successor to CEO Dan Berce

GM Financial announced that Kyle Birch, then President, North America Operations, would succeed Dan Berce as President and Chief Executive Officer, effective January 1, 2024. Dan Berce announced his retirement effective at the end of 2023, transitioning to a senior advisor role in 2024....more

General Motors Financial ResultsApril 23, 2024

GM Financial Reports Q1 2024 EBT-Adjusted of $0.7 Billion

As part of General Motors' Q1 2024 earnings report, GM Financial reported earnings before tax (EBT)-adjusted of $0.7 billion. This performance contributed to GM's overall strong quarterly results. GM Financial's consistent earnings highlight its importance to GM's profitability....more

GM Financial NewsroomFebruary 6, 2024

GM Financial builds on Black Futures creative campaign

GM Financial announced the continuation and expansion of its 'Black Futures' creative campaign, aimed at celebrating Black achievement and culture. This initiative includes partnerships and content designed to resonate with and support the Black community, aligning with the company's diversity and inclusion efforts....more

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