What Does Globitel Do?

Total employees212
HeadquartersAmman
Founded1996

Globitel, established in 1996, is a leading international provider of telecom and customer care solutions. The company offers a comprehensive suite of products catering to diverse industries such as telecommunications, banking, government, education, and healthcare. Globitel's portfolio includes Customer Interaction Management, Workforce Optimization, Speech Analytics, Quality Management, Roaming solutions, Mobility services, and various Value Added Services, aiming to help businesses enhance customer experience and operational efficiency.

Where Is Globitel's Headquarters?

HQ Function

Serves as the primary center for strategic decision-making, research and development, product innovation, and global operations management for Globitel's telecom and customer care solutions.

Notable Features:

Located in a modern business complex in Amman, providing a technologically advanced environment conducive to innovation and collaboration.

Work Culture:

Globitel fosters a collaborative, innovative, and customer-centric work environment. It emphasizes teamwork, continuous learning, and a passion for technology to deliver cutting-edge solutions and maintain a high level of employee engagement.

HQ Significance:

The Amman headquarters is strategically important for leveraging the regional talent pool in technology and engineering, and acts as a crucial nerve center for Globitel's operations across the Middle East, Africa, and globally.

Values Reflected in HQ: The headquarters embodies Globitel's commitment to innovation, professionalism, and global connectivity through its modern infrastructure, strategic location, and collaborative workspace design.

Location:

Globitel maintains a strong global presence with direct offices in Jordan (HQ), Saudi Arabia, UAE, Egypt, and Pakistan. Through these regional centers and a network of international partners, Globitel delivers its comprehensive suite of solutions—including customer experience management, workforce optimization, speech analytics, telecom VAS, and mobility solutions—to a diverse clientele across the Middle East, Africa, Asia, and beyond. Globally supported functions include R&D, sales and marketing, pre-sales consultancy, project implementation, and 24/7 customer support.

Street Address:

Queen Rania Al Abdullah St, Al-Husseini Complex, Building No. 292, 4th Floor

City:

Amman

State/Province:

Amman Governorate

Country:

Jordan

Where Else Does Globitel Operate Around the World?

Riyadh, Saudi Arabia

Address: Office No. 6, Floor 1, Dareen Center, Imam Abdullah Ibn Saud Ibn Abdulaziz Road, Ishbilia District, P.O.Box: 12471, Riyadh 11479, KSA

Serves as a key operational hub for the significant Saudi market, driving digital transformation initiatives and strengthening customer relationships within the Kingdom.

Dubai, UAE

Address: Office No. 1305, BB1 Tower, Mazaya Business Avenue, Jumeirah Lake Towers, P.O.Box 393218 Dubai, UAE

Strategically positioned to access the dynamic UAE market and expand Globitel's presence across the broader Middle East business landscape.

Cairo, Egypt

Address: [Specific Address Not Publicly Listed - Operates within Egypt]

To serve the growing Egyptian market and expand Globitel's footprint in North Africa, tailoring solutions to local needs.

Major City, Pakistan

Address: [Specific Address Not Publicly Listed - Operates within Pakistan]

Supports Globitel's global R&D efforts and provides localized services to clients in Pakistan and surrounding regions, contributing to product innovation.

Buying Intent Signals for Globitel

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Globitel? Meet the Executive Team

As of April 2025, Globitel' leadership includes:

Sharif Nimer - Chief Executive Officer
Nael Halawa - Managing Partner
Fadi Qutaishat - Vice President
Samer Halawa - R&D Director
Raed Almasri - Sales Director

Who's Investing in Globitel?

Globitel has been backed by several prominent investors over the years, including:

Privately Held

What Leadership Changes Has Globitel Seen Recently?

Hire0
Exits0

Based on publicly available information, no major executive hires or departures have been formally announced by Globitel in the last 12 months, suggesting stability within the current leadership team.

What Technology (Tech Stack) Is Used byGlobitel?

Discover the tools Globitel uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Globitel Email Formats and Examples

Globitel likely utilizes standard corporate email formats. Common patterns include [first_initial][last_name]@globitel.com or [first_name].[last_name]@globitel.com. For general inquiries, role-based emails like teleco@globitel.com are also used.

[first_initial][last_name]@globitel.com (e.g., jdoe@globitel.com) or [first_name].[last_name]@globitel.com (e.g., jane.doe@globitel.com)

Format

snimer@globitel.com (example for Sharif Nimer, CEO, based on common patterns)

Example

75%

Success rate

What's the Latest News About Globitel?

Globitel WebsiteMarch 8, 2024

Globitel Concludes its Participation in Capacity Middle East 2024

Globitel successfully concluded its participation in Capacity Middle East 2024, held in Dubai. The event provided a platform for Globitel to showcase its latest telecom solutions, network with industry leaders, and explore new business opportunities in the wholesale telecom sector....more

Globitel WebsiteMarch 5, 2024

Globitel Wraps Up a Successful MWC Barcelona 2024

Globitel announced its successful participation in Mobile World Congress (MWC) Barcelona 2024. The company highlighted its innovative customer experience and digital transformation solutions, engaging with global telecom operators and enterprises....more

Telecom ReviewJune 1, 2023

Globitel Revolutionizes Customer Service with SpeechFleet Analytics

Globitel's SpeechFleet Analytics is highlighted as a key solution for enhancing customer service operations by providing deep insights from voice interactions, enabling businesses to improve agent performance and customer satisfaction....more

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