GlobalStep
GlobalStep's Overview
GlobalStep is a leading provider of outsourced technology services for the video games industry, specializing in Quality Assurance, Localization, Player Support, and Data Analytics. Acquired by eClerx in March 2021, GlobalStep leverages its deep industry expertise and global delivery capabilities to help game developers and publishers deliver high-quality, engaging experiences to players worldwide. The company focuses on innovation and a client-centric approach to support the entire game development lifecycle.
Where is GlobalStep's Headquarters?
HQ Function
Serves as the central hub for GlobalStep's North American operations, strategic planning, business development, and corporate functions within the eClerx framework.
Notable Features:
Modern office facilities situated in a prominent business park, designed to foster collaboration and innovation. Equipped with technology infrastructure to support its service offerings for the games industry.
Work Culture:
Emphasizes a collaborative, client-focused environment with a strong passion for gaming. The culture encourages continuous learning, innovation, and a commitment to quality in delivering services.
HQ Significance:
The Dallas HQ plays a crucial role in managing GlobalStep's global service delivery, engaging with key clients in the North American market, and driving the company's strategic growth initiatives as part of eClerx.
Values Reflected in HQ: The headquarters likely reflects GlobalStep's values of innovation, quality, customer centricity, and global collaboration, providing an environment conducive to achieving these.
Location:
GlobalStep, as part of eClerx, supports its global clientele through a network of delivery centers and offices across North America, Europe, and Asia. Key functions supported globally include comprehensive games quality assurance (functional, compatibility, compliance, performance, and security testing), multilingual localization services, dedicated player support, and data analytics. This distributed model enables 24/7 operations, access to diverse talent pools, and localized support for game developers and publishers worldwide, ensuring games meet quality standards and resonate with international audiences.
Street Address:
17300 N Dallas Pkwy, Suite 2050
City:
Dallas
State/Province:
Texas
Country:
USA
GlobalStep's Global Presence
Pune, Maharashtra/India
Address: Wing A, Ground & 1st Floor, Marisoft Annex, Marigold Complex, Kalyani Nagar, Pune 411014, India
Serves as a key hub for large-scale project execution, R&D in testing methodologies, and providing 24/7 support capabilities for global clients.
Noida, Uttar Pradesh/India
Address: Plot No. 20 & 21, A Block, Sector 62, Noida, Uttar Pradesh 201309, India (eClerx facility supporting GlobalStep operations)
Expands GlobalStep's operational footprint in India, offering scalability and access to a diverse talent pool in the National Capital Region (NCR).
Montreal, Quebec/Canada
Address: 400 Rue Ste-Hélène, Suite 201, Montreal, QC H2Y 2K7, Canada
Strengthens presence in the key North American gaming market, offering localized services and client engagement for Canadian and US-based game studios.
Buying Intent Signals for GlobalStep
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Executive Team of GlobalStep
As of April 2025, GlobalStep' leadership includes:
Investors of GlobalStep
GlobalStep has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Specific executive movements solely for the GlobalStep brand or eClerx's Gaming division over the past 12 months are not widely publicized as distinct events. Major leadership roles within the gaming vertical appear stable following the eClerx acquisition and integration. Any significant top-level changes would typically be announced by eClerx at a corporate level.
Technology (Tech Stack) used by GlobalStep
Discover the tools GlobalStep uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
GlobalStep Email Formats and Examples
GlobalStep, now part of eClerx, historically used specific email formats for its @globalstep.com domain. While some communication may transition to @eclerx.com formats, the most common historical format for GlobalStep was the first initial followed by the last name. The success rate reflects the likelihood of this format being active for existing or legacy contacts.
[first_initial][last]@globalstep.com
Format
jdoe@globalstep.com
Example
76%
Success rate
News and media
GlobalStep Insights • November 10, 2023
GlobalStep Explores the Role of AI in the Future of Game Testing
In an insights piece, GlobalStep discussed the transformative potential of Artificial Intelligence in game testing. The article highlights how AI can automate repetitive tasks, enhance testing efficiency, identify complex bugs, and ultimately contribute to higher quality game releases....more
GlobalStep Insights • August 1, 2023
GlobalStep Highlights the Importance of Game Testing for Indie Developers
GlobalStep published an article emphasizing the critical role of comprehensive game testing for independent game developers. The piece outlines how robust QA processes can help indie studios deliver polished, successful games by identifying bugs, improving player experience, and ensuring market readiness....more
Business Standard • March 2, 2021
eClerx Services acquires GlobalStep for $26.6 mn to boost gaming vertical
eClerx Services announced the acquisition of GlobalStep, a US-based provider of interactive entertainment services, for an enterprise value of $26.6 million. This acquisition significantly enhanced eClerx's capabilities in the gaming industry, particularly in QA, localization, and customer support....more
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