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GFI Software develops business-IT solutions enabling IT administrators to easily and efficiently manage and secure their networks, systems, applications, and communications. GFI offers a wide range of products including solutions for email security and archiving, network monitoring and security, helpdesk, faxing, and patch management. Acquired by ESW Capital and now part of IgniteTech, GFI Software continues to serve thousands of customers worldwide, focusing on providing affordable and easy-to-use software for small to medium-sized businesses (SMBs).
Serves as the main US operational and strategic hub for GFI Software, aligning with the direction of its parent company, IgniteTech. Functions include sales, marketing, high-level support, and coordination with global teams and product development.
Located in a prominent office building in downtown Austin, offering modern facilities and access to the city's tech ecosystem. The focus is on functional and collaborative workspaces that support IgniteTech's operational model.
The work culture reflects IgniteTech's emphasis on customer value, operational excellence, and efficient software delivery. It likely incorporates flexible work arrangements and a results-driven environment, leveraging a global talent pool.
The Austin headquarters is central to GFI's operations within the North American market and acts as a key integration point within the broader IgniteTech portfolio of enterprise software companies.
GFI Software maintains a robust global presence with key offices in North America, Europe, and Asia-Pacific. This network supports global sales, marketing, customer support, and development efforts, ensuring that businesses worldwide can access and benefit from GFI's IT solutions. Its products are distributed through a global network of thousands of partners.
401 Congress Ave., Suite 2650
Austin
TX
USA
Address: The Mille, 1000 Great West Road, Brentford, Middlesex, TW8 9DW, UK
Focuses on serving and expanding GFI's customer base in the UK and parts of Europe, tailoring offerings to local market needs and regulations.
Address: GFI Software, Clock Tower Building, Level 2, Tigne Point, Sliema, TP01, Malta
Supports global operations with a focus on EMEA, leveraging Malta's strategic location and skilled workforce for software development and customer service.
Address: GFI Software Pty Ltd, Level 13, 570 Bourke Street, Melbourne, VIC 3000, Australia
Drives growth and provides localized support for GFI solutions across Australia, New Zealand, and other APAC markets.
Address: GFI ASIA PTE LTD - Hong Kong Branch, Unit 1613, 16/F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
Supports market penetration and customer engagement in Hong Kong and surrounding regions in East Asia.
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As of April 2025, GFI Software' leadership includes:
GFI Software has been backed by several prominent investors over the years, including:
No major public announcements of GFI Software-specific C-level executive hires or exits have been identified in the last 12 months. GFI Software operates as part of IgniteTech, and leadership continuity is maintained at the IgniteTech level.
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GFI Software, as part of IgniteTech, likely utilizes email formats common within the parent company or specific to the gfi.com domain. A common pattern for gfi.com is [first_initial][last_name]@[domain].
[first_initial][last]@gfi.com
Format
jsmith@gfi.com
Example
85%
Success rate
GFI Software Blog • November 14, 2023
GFI Software announced the launch of KerioHelpDesk, a new help desk solution designed to streamline customer support and IT service management for businesses. This addition aims to complement their existing suite of communication and security products....more
GFI Software Blog • October 2, 2023
GFI Software released an update for GFI ClearView, its business intelligence and reporting tool. The October 2023 release includes new features and improvements aimed at enhancing data visualization and analytical capabilities for users....more
Channel Futures • July 20, 2023
GFI Software introduced GFI LanTalk®, a new LAN monitoring and messaging solution specifically designed for Managed Service Providers (MSPs). This tool aims to help MSPs proactively manage client networks and improve communication....more
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