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OneDirect
What Does OneDirect Do?
OneDirect is an enterprise-class platform that helps businesses manage customer experience across all channels. They leverage AI and automation to enable companies to provide seamless customer service, engage customers proactively, and gather actionable insights. Their solutions include AI-powered chatbots, omnichannel helpdesks, social media management, and customer feedback analytics, catering to industries like BFSI, e-commerce, telecom, and travel.
Where Is OneDirect's Headquarters?
HQ Function
Serves as the central hub for product development, engineering, sales, marketing, and corporate operations.
Notable Features:
Modern office space within a tech park, likely featuring collaborative workspaces, meeting rooms, and amenities typical of contemporary tech companies.
Work Culture:
A dynamic and innovative environment fostering collaboration, continuous learning, and a customer-first approach. Emphasizes agility and problem-solving in the fast-paced tech industry.
HQ Significance:
Strategically located in India's Silicon Valley, providing access to a rich talent pool and a vibrant ecosystem of technology partners and clients.
Values Reflected in HQ: Innovation, customer-centricity, collaboration, and technological excellence.
Location:
OneDirect supports a diverse client base globally, with a strong presence in India, Southeast Asia (including Singapore and Indonesia), and the Middle East (UAE). Their platform is designed to handle multilingual support and localized customer engagement strategies, enabling businesses worldwide to enhance their customer experience.
Street Address:
Ground Floor, IndiQube Alpha, Plot No.19/4 & 27, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road
City:
Bengaluru
State/Province:
Karnataka
Country:
India
Where Else Does OneDirect Operate Around the World?
Mumbai, Maharashtra, India
Address: WeWork Raheja Platinum, Sag Baug Road, Off Andheri-Kurla Road, Marol, Andheri East, Mumbai
To strengthen presence in India's financial capital and cater to a large client base in the region.
Dubai, UAE
Address: Information on specific street address not readily available. Operates within key business districts.
To cater to the growing demand for CX automation solutions in the Middle East and North Africa (MENA) market.
Singapore
Address: Information on specific street address not readily available. Operates within key business districts.
To tap into the rapidly growing digital economy and demand for advanced customer experience solutions in Southeast Asia.
Buying Intent Signals for OneDirect
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading OneDirect? Meet the Executive Team
As of April 2025, OneDirect' leadership includes:
Who's Investing in OneDirect?
OneDirect has been backed by several prominent investors over the years, including:
What Leadership Changes Has OneDirect Seen Recently?
No major publicly announced executive hires or departures have been identified for OneDirect in the last 12 months. The core leadership team appears stable, focused on product innovation and market expansion.
What Technology (Tech Stack) Is Used byOneDirect?
Discover the tools OneDirect uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
OneDirect Email Formats and Examples
OneDirect likely utilizes common corporate email formats. Based on industry standards and company size, the most probable formats are [first].[last]@onedirect.in or [first_initial][last]@onedirect.in.
[first].[last]@onedirect.in or [first_initial][last]@onedirect.in
Format
ankit.khurana@onedirect.in or akhurana@onedirect.in
Example
80%
Success rate
What's the Latest News About OneDirect?
The Economic Times • October 26, 2021
OneDirect news title: Customer experience startup OneDirect raises funding from AGNii, Comviva
OneDirect, a customer experience (CX) platform, has raised an undisclosed sum from AGNii, the investing and innovation platform of Agriterra, and Comviva, a global leader in digital financial solutions. The funding was part of a Series B extension round, aimed at accelerating product development and market expansion....more
YourStory • February 14, 2020
OneDirect news title: [Funding alert] CX platform OneDirect raises undisclosed amount in Series B round from existing investors
Bengaluru-based customer experience (CX) management platform OneDirect has raised an undisclosed amount as part of its Series B funding round from existing investors Sequoia Capital India and American Express Ventures. The company plans to use the funds to expand its presence in Southeast Asia and the Middle East, and further enhance its AI capabilities....more
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