Genpact
Genpact's Overview
Genpact is a global professional services firm focused on delivering digital transformation for its clients. Originating as a business unit within General Electric in 1997 and becoming independent in 2005, Genpact combines digital technology, data analytics, and deep domain expertise to help businesses solve complex problems and improve operational efficiency. They serve clients across various industries, including financial services, manufacturing, healthcare, and retail, offering solutions in areas like finance and accounting, supply chain management, customer experience, and artificial intelligence.
Where is Genpact's Headquarters?
HQ Function
Serves as the primary center for global executive leadership, corporate strategy, investor relations, and key corporate functions.
Notable Features:
Located in a prominent Midtown Manhattan skyscraper, offering modern office facilities and accessibility within a major global business district.
Work Culture:
Characterized by a fast-paced, professional environment focused on innovation, client delivery, and global collaboration, reflecting its multinational operations.
HQ Significance:
Strategically positioned in a major global financial and business hub, facilitating access to clients, talent, and capital markets. It underscores Genpact's significant presence in North America.
Values Reflected in HQ: The location and setup reflect Genpact's values of global reach, professional excellence, and proximity to major industry players and markets.
Location:
Genpact operates a vast global network spanning North and South America, Europe, Asia, and Australia. This extensive footprint includes major delivery centers, regional headquarters, and client-facing offices. Key functions supported globally include digital transformation consulting, AI and analytics services, finance and accounting outsourcing, supply chain management, risk and compliance services, customer care, and IT infrastructure management, tailored to diverse industry needs worldwide.
Street Address:
521 5th Avenue
City:
New York
State/Province:
NY
Country:
USA
Genpact's Global Presence
Gurugram, Haryana/India
Address: Multiple sites including Sector 18, Udyog Vihar, Gurugram, Haryana (Addresses vary by building)
Serves as a critical operational backbone and talent center for Genpact's worldwide service delivery and innovation initiatives.
London, England/United Kingdom
Address: Primarily based around central London (Specific address may vary, e.g., sites near financial districts)
Acts as the regional headquarters for the UK and Europe, driving growth and managing client engagement across the region.
Krakow, Malopolskie/Poland
Address: Multiple sites in Krakow (e.g., Quattro Business Park)
Supports European clients with a skilled, multilingual workforce, serving as a key nearshore delivery location for the region.
Shanghai/China
Address: Office locations within Shanghai's business districts.
Drives Genpact's growth in the Greater China market and serves as a key delivery location for North Asian clients.
Buying Intent Signals for Genpact
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Executive Team of Genpact
As of April 2025, Genpact' leadership includes:
Investors of Genpact
Genpact has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant executive change in the past 12 months was the appointment of BK Kalra as President and CEO, succeeding N.V. 'Tiger' Tyagarajan who retired after a long tenure. Other senior leadership roles may have seen internal promotions or external hires as part of ongoing strategic adjustments.
Departures
New Appointments:
Technology (Tech Stack) used by Genpact
Discover the tools Genpact uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Genpact Email Formats and Examples
Genpact primarily uses the firstname.lastname email format for its employees globally. This is a common structure for large multinational corporations.
firstname.lastname@genpact.com
Format
john.doe@genpact.com
Example
90%
Success rate
News and media
Genpact Newsroom • May 15, 2024
Genpact Named a Leader in Duck Creek Services by Everest Group
Everest Group recognized Genpact as a Leader in its Duck Creek Services PEAK Matrix® Assessment 2024, highlighting Genpact's strong market impact, vision, and capabilities in supporting insurance clients using the Duck Creek platform....more
Genpact Investor Relations • May 2, 2024
Genpact Reports First Quarter 2024 Results
Genpact announced its financial results for the first quarter ending March 31, 2024, reporting revenues and outlining performance highlights and outlook for the rest of the year under new CEO BK Kalra....more
Genpact Newsroom • April 24, 2024
Genpact Partners with Microsoft to Accelerate Clients' AI Innovation
Genpact announced an expanded partnership with Microsoft to leverage Microsoft Azure OpenAI Service, aiming to accelerate AI adoption and innovation for its clients by integrating advanced AI capabilities into its services and platforms....more
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