What Does Genpact Do?

Total employees132796
HeadquartersNew York
Founded

Genpact (NYSE: G) is a global professional services firm focused on delivering outcomes that reshape the future of business for our clients. Our services and solutions, powered by AI and data, along with our deep domain and digital expertise, help clients solve their biggest challenges. From Fortune Global 500 companies to nimble startups, we partner with businesses to drive impactful transformations, enhance operational excellence, and create lasting value across various industries including financial services, high tech, manufacturing, consumer goods, retail, and healthcare.

Where Is Genpact's Headquarters?

HQ Function

The New York headquarters serves as the nerve center for Genpact's global operations, housing key leadership, corporate strategy, finance, investor relations, and administrative functions that guide the company's worldwide activities.

Notable Features:

Located in a prominent Manhattan skyscraper, the headquarters features modern office spaces designed to promote collaboration, innovation, and connectivity, equipped with state-of-the-art technology.

Work Culture:

The HQ fosters a dynamic, results-oriented, and intellectually stimulating work environment. It reflects Genpact's global and diverse culture, emphasizing continuous learning, client-centricity, and a passion for driving impactful change.

HQ Significance:

Its prime location in New York City provides Genpact with direct access to major clients, financial markets, a rich talent pool, and key industry events, reinforcing its status as a leading global professional services firm.

Values Reflected in HQ: The headquarters' design, technology, and collaborative spaces aim to reflect Genpact's core values: Curiosity, Courage, Incisiveness, and Integrity, fostering an environment that encourages innovation, strategic thinking, and client-focused solutions.

Location:

Genpact has a significant global footprint, with offices and delivery centers strategically located across more than 30 countries, including North America, South America, Europe, Asia, and Australia. This extensive network enables Genpact to provide seamless, 24/7 support and localized expertise to its diverse client base worldwide. Key functions supported globally include digital transformation, AI and analytics, finance and accounting, customer experience, supply chain management, and industry-specific operational services.

Street Address:

1155 Avenue of the Americas, 4th Floor

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Genpact Operate Around the World?

Gurugram, Haryana/India

Address: Genpact India Pvt. Ltd., Plot No. 22, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, India

Serves as a cornerstone for Genpact's operations in the Asia-Pacific region, leveraging India's vast talent pool and advanced IT infrastructure to drive service delivery excellence, innovation, and digital solutions development.

London, England/United Kingdom

Address: Genpact (UK) Ltd, Nova South, 160 Victoria St, London SW1E 5LB, United Kingdom

Strengthens Genpact's presence in the European market, facilitating client engagement, business development, and delivery of specialized services tailored to regional regulatory and market needs.

Shanghai, China/People's Republic of China

Address: Genpact (Dalian) Co., Ltd. Shanghai Branch, 25/F, Henderson Metropolitan, 155 Tianjin Road, Huangpu District, Shanghai 200001, China

Facilitates Genpact's growth in the Greater China region, offering localized services and leveraging regional talent to support clients' business transformation and operational efficiency goals.

Buying Intent Signals for Genpact

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Genpact? Meet the Executive Team

As of April 2025, Genpact' leadership includes:

Balkrishan 'BK' Kalra - President and Chief Executive Officer
Michael Weiner - Executive Vice President and Chief Financial Officer
Katie Stein - Chief Strategy Officer and Global Business Leader, Enterprise Services & Data-Tech-AI
Heather White - Chief Legal Officer and Corporate Secretary
Piyush Mehta - Chief Human Resources Officer

Who's Investing in Genpact?

Genpact has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
Wellington Management Group LLP
FMR LLC (Fidelity Management & Research)
State Street Corporation

What Leadership Changes Has Genpact Seen Recently?

Hire1
Exits1

The most significant executive change at Genpact in the last 12 months was the planned transition of the CEO role. N.V. 'Tiger' Tyagarajan retired, and Balkrishan 'BK' Kalra, a long-time Genpact leader, was appointed as the new President and CEO, ensuring leadership continuity.

Departures

N.V. 'Tiger' Tyagarajan, N.V. 'Tiger' Tyagarajan retired from his role as President and CEO after a successful leadership period.

New Appointments:

Balkrishan 'BK' Kalra, Balkrishan 'BK' Kalra, previously Genpact's Global Business Leader for Financial Services and Consumer & Healthcare, was appointed as the new President and CEO.

What Technology (Tech Stack) Is Used byGenpact?

Discover the tools Genpact uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Genpact Email Formats and Examples

Genpact primarily utilizes a standard email format for its employees, which is typically the employee's first name followed by a period, then their last name, all preceding '@genpact.com'. This format is common for professional communication with the company.

firstname.lastname@genpact.com

Format

jane.doe@genpact.com

Example

95%

Success rate

What's the Latest News About Genpact?

Genpact Newsroom • May 21, 2024

Genpact news title: Genpact and Osaic Announce Strategic Partnership to Transform Wealth Management Experience

Genpact (NYSE: G), a global professional services firm focused on delivering outcomes that transform businesses, and Osaic, Inc. (Osaic), one of the nation's largest providers of wealth management services, today announced a strategic partnership. This collaboration will leverage Genpact's advanced analytics, artificial intelligence (AI), and digital transformation expertise to enhance Osaic's service and technology platform, aiming to significantly improve the advisor and client experience....more

Genpact Investor Relations • February 9, 2024

Genpact news title: Genpact Reports Full Year and Fourth Quarter 2023 Results

Genpact announced its financial results for the fourth quarter and full year ended December 31, 2023. The company reported strong revenue growth and highlighted its ongoing investments in AI and digital capabilities to drive client value. This was also the first earnings call led by new CEO BK Kalra....more

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