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Genoa Telepsychiatry, a service line of Genoa Healthcare (an Optum company), is dedicated to improving access to mental healthcare by providing telepsychiatry services to individuals across the United States. They partner with community mental health centers, federally qualified health centers (FQHCs), primary care physicians, and other healthcare organizations to integrate psychiatric care into existing clinical settings. This model helps overcome barriers such as psychiatrist shortages, geographic isolation, and stigma, enabling more individuals to receive timely and convenient mental health support through secure video conferencing technology. Their focus is on delivering high-quality, patient-centered care to underserved populations.
Serves as the central administrative and strategic hub for Genoa Healthcare's national operations, including its telepsychiatry services. Functions include executive leadership, business development, clinical oversight, technology infrastructure management, and operational support.
The New York office is likely a modern corporate office space within a major business district, designed to facilitate collaboration and support national operations. Emphasis would be on connectivity and technology infrastructure to support a distributed service model.
Mission-driven, with a strong focus on improving patient access to care and clinical excellence. Collaborative environment supporting innovation in healthcare delivery, particularly in mental health. Emphasis on teamwork between clinical, operational, and technological teams.
The headquarters is significant as it orchestrates the delivery of specialized pharmacy and telepsychiatry services to vulnerable populations across the U.S., reflecting the company's commitment to integrated and accessible healthcare.
Genoa Telepsychiatry's services are primarily focused on the United States. As a part of Genoa Healthcare and Optum (a UnitedHealth Group company), it benefits from the global experience and resources of its parent organizations. However, the direct delivery of Genoa Telepsychiatry services is currently tailored to meet the specific regulatory and healthcare system needs within the U.S., supporting individuals and healthcare partners across various states.
11 Penn Plaza
New York
NY
USA
Address: Various operational offices; specific public addresses for purely operational centers are not typically listed. Example: A significant operational hub is maintained in Renton.
Provides key operational and administrative support for the Western United States and contributes to national service delivery infrastructure.
Address: Services are delivered remotely within hundreds of partner clinics across the United States. These are not Genoa-owned offices but sites where their telepsychiatry services are integrated.
To make psychiatric care accessible locally, especially in underserved urban and rural areas, by leveraging existing healthcare infrastructure and overcoming geographical barriers to specialist care.
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As of April 2025, Genoa Telepsychiatry' leadership includes:
Genoa Telepsychiatry has been backed by several prominent investors over the years, including:
Specific executive changes focused solely on the Genoa Telepsychiatry division are not frequently publicized as distinct from Genoa Healthcare or Optum leadership changes. As of mid-2024, no major, publicly announced executive hires or exits specific to the top leadership directly overseeing only Genoa Telepsychiatry in the last 12 months have been identified. Changes typically occur at the broader Genoa Healthcare or Optum Behavioral Health levels.
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Genoa Telepsychiatry, as part of Genoa Healthcare, uses email formats consistent with Genoa Healthcare's corporate structure. The most common formats are typically a combination of first name, last name, or initials.
[first].[last]@genoahealthcare.com or [first_initial][last]@genoahealthcare.com
Format
john.doe@genoahealthcare.com
Example
85%
Success rate
Optum Newsroom • February 7, 2024
While not a specific news item for Genoa Telepsychiatry, Optum often highlights its integrated approach to care. Genoa Healthcare's services, including telepsychiatry, play a role in Optum's broader strategy to expand access to behavioral health through models like collaborative care, which integrates mental health services into primary care settings. This aligns with Genoa Telepsychiatry's mission to provide accessible mental healthcare....more
Behavioral Health Business • October 10, 2023
Genoa Healthcare announced the opening of its 100th clinic-based pharmacy in California. While focused on pharmacy, this expansion highlights Genoa's model of integrating services within community health centers, a model that also supports the delivery of its telepsychiatry services by co-locating or integrating mental health access points within familiar healthcare settings....more
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