What Does GENEX Do?

Total employees649
HeadquartersDhaka
FoundedN/A

Genex Infosys Ltd. is a pioneering and leading provider of Business Process Outsourcing (BPO) and Information Technology (IT) services in Bangladesh, with a strong focus on customer experience management. Established in 2012, Genex offers a comprehensive suite of services including contact center operations, back-office processing, IT solutions, digital transformation services, and data analytics. The company serves a diverse range of industries such as telecommunications, banking and financial services, retail, e-commerce, and healthcare, catering to both domestic and international clients. Genex is committed to delivering innovative, efficient, and scalable solutions, leveraging skilled professionals and advanced technology to help businesses optimize operations and achieve their strategic goals. They are publicly listed on the Dhaka and Chittagong Stock Exchanges.

Where Is GENEX's Headquarters?

HQ Function

Serves as the primary corporate office, housing executive leadership, strategic planning, finance, human resources, and core operational management for its nationwide and international service delivery.

Notable Features:

The headquarters are situated in Nitol Niloy Tower, a modern, multi-story commercial building equipped with state-of-the-art infrastructure, advanced security systems, and facilities designed to support a large-scale BPO and IT operation.

Work Culture:

Genex fosters a work culture centered around innovation, collaboration, continuous learning, and employee well-being. They emphasize a client-centric approach, professionalism, and strive to create an empowering environment that encourages growth and excellence.

HQ Significance:

The headquarters in Dhaka is significant as it represents Genex's central operational command, its strong foothold in the burgeoning Bangladeshi IT/BPO sector, and its capacity to serve global clients from a cost-effective and skilled location.

Values Reflected in HQ: The headquarters' design and functionality reflect Genex's values of efficiency, technological advancement, professionalism, and commitment to providing a high-quality work environment and service delivery.

Location:

While Genex Infosys Ltd.'s primary operations and physical offices are centered in Bangladesh, it supports a global clientele. The company provides services to businesses in North America, Europe, Asia (including Southeast Asia and the Middle East), and Australia. Their global functions include remote customer support, multilingual call center services, technical helpdesk, back-office processing, software development, and digital marketing campaigns tailored for international markets and diverse industries.

Street Address:

Nitol Niloy Tower (Level 8), Nikunja C/A, Airport Road

City:

Dhaka

State/Province:

Dhaka Division

Country:

Bangladesh

Where Else Does GENEX Operate Around the World?

Dhaka, Dhaka Division, Bangladesh

Address: Nitol Niloy Tower (Multiple Levels e.g., Level 7, 9, 13, 14), Nikunja C/A, Airport Road, Dhaka-1229

These co-located operational units support the scalability and specialization of services offered from the main Dhaka hub, ensuring efficient resource allocation and project management within the primary operational site.

Buying Intent Signals for GENEX

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading GENEX? Meet the Executive Team

As of April 2025, GENEX' leadership includes:

Chowdhury Fazle Imam - Chairman
Adnan Imam - Co-Founder & CEO
Prince Mojumder - Co-Founder & CEO
Dipta Ghosh - Chief Financial Officer
Mirza Salman Hossain Beg - Chief Operating Officer
Mohammad Mizanur Rahman Kabi - Independent Director
Md. Nazmul Hasan - Independent Director

Who's Investing in GENEX?

GENEX has been backed by several prominent investors over the years, including:

Founding Sponsors (Imam & Mojumder families and associates)
Institutional Investors (various local and potentially foreign funds via DSE/CSE)
General Public Investors (via Dhaka Stock Exchange - DSE, and Chittagong Stock Exchange - CSE)

What Leadership Changes Has GENEX Seen Recently?

Hire2
Exits0

In the past year, Genex Infosys Ltd. has focused on strengthening its board-level governance with new appointments of Independent Directors. The core C-suite operational leadership team has remained stable with no major publicly announced departures.

New Appointments:

Mohammad Mizanur Rahman Kabi, Mohammad Mizanur Rahman Kabi was appointed as an Independent Director to the Board of Genex Infosys Ltd.
Md. Nazmul Hasan, Md. Nazmul Hasan joined Genex Infosys Ltd. as an Independent Director.

What Technology (Tech Stack) Is Used byGENEX?

Discover the tools GENEX uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

GENEX Email Formats and Examples

Genex Infosys Ltd. commonly uses a professional email format that typically combines an employee's first name and last name, or first initial and last name, separated by a dot. This is a standard practice for corporate communications.

[firstname].[lastname]@genexinfosys.com or [f].[lastname]@genexinfosys.com

Format

john.doe@genexinfosys.com

Example

80%

Success rate

What's the Latest News About GENEX?

The Daily StarMay 14, 2024

Genex Infosys Ltd. renews partnership with Robi for digital services

Genex Infosys Limited has renewed its partnership with mobile operator Robi Axiata Limited to provide a wide range of digital services, including call centre support, digital marketing, and back-office functions, aiming to enhance customer experience for Robi users....more

Dhaka TribuneNovember 22, 2023

Genex Infosys Ltd. to ensure customer experience for Akij Motors

Genex Infosys Ltd signed an agreement with Akij Motors to provide enhanced customer experience services. This partnership involves Genex managing customer interactions and support for Akij Motors, leveraging its expertise in BPO solutions....more

The Financial ExpressOctober 26, 2023

Genex Infosys Ltd. recommends 10.50% cash dividend for FY23

The Board of Directors of Genex Infosys Ltd. recommended a 10.50% cash dividend for its shareholders for the fiscal year ending June 30, 2023, reflecting the company's financial performance and commitment to shareholder returns....more

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