HQ Function

Serves as a major operational hub for the Americas, encompassing R&D, sales, customer support, and administrative functions, driving innovation in customer experience technologies.

Notable Features:

Modern campus designed to foster collaboration and innovation, featuring open workspaces, state-of-the-art technology infrastructure, and employee-centric amenities.

Work Culture:

A dynamic and innovative environment that encourages collaboration, continuous learning, and a customer-first mindset. Employees often describe it as fast-paced with opportunities for growth.

HQ Significance:

This location is a critical center for Genesys's operations in North America, playing a key role in the development, delivery, and support of its cloud-based customer experience solutions for a large market.

Values Reflected in HQ: The Indianapolis hub embodies Genesys's commitment to innovation, customer success, and creating a supportive and engaging environment for its employees, aligning with its mission to deliver empathetic experiences.

Location:

Genesys operates globally, with offices and operations in over 100 countries across the Americas, Europe, Middle East, Africa, and Asia-Pacific. This worldwide network supports sales, customer service, research and development, professional services, and cloud operations, enabling Genesys to serve its diverse international client base and deliver localized customer experience solutions.

Street Address:

7601 Interactive Way

City:

Indianapolis

State/Province:

IN

Country:

USA