HQ Function

The North American headquarters in Bethesda serves as a key operational and administrative hub, overseeing strategy, business development, and corporate functions for the region. The San Diego office is a major center for travel insurance operations, customer service, and claims processing.

Notable Features:

Modern office facilities equipped with advanced technology to support 24/7 global assistance operations and customer service.

Work Culture:

The work culture emphasizes customer-centricity, collaboration, and innovation in providing assistance solutions. Employees are often mission-driven, focused on helping people in times of need.

HQ Significance:

These headquarters are significant for managing and coordinating Generali Global Assistance's extensive network of services across North America and connecting to global operations. They are key to serving millions of customers and numerous business partners.

Values Reflected in HQ: The headquarters' operations reflect Generali's values of delivering on promises, valuing people, living the community, and being open. This is shown through their commitment to reliable assistance and customer support.

Location:

Generali Global Assistance leverages the vast international network of the Generali Group and its specialized assistance companies like Europ Assistance. This global footprint enables them to provide 24/7 support in over 200 countries and territories. Functions supported globally include emergency medical assistance, travel disruption services, multilingual customer support, claims processing, identity theft resolution, and cyber protection services, all coordinated through a network of alarm centers and certified providers worldwide.

Street Address:

7272 Wisconsin Ave, Suite 600 (Example address for Bethesda, actual suite may vary)

City:

Bethesda

State/Province:

Maryland

Country:

USA