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Genband was a leading provider of real-time communications software solutions. In 2017, Genband merged with Sonus Networks to form Ribbon Communications (NASDAQ: RBBN). Ribbon Communications is a global provider of real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. They specialize in securing and enabling reliable voice, video, and data services across diverse networks, including cloud, IP, and VoLTE. Genband's legacy in voice over IP (VoIP), session border controllers (SBCs), and unified communications (UC) forms a core part of Ribbon's comprehensive portfolio.
Serves as the central hub for Ribbon Communications' global operations, strategic decision-making, research and development, and corporate functions.
Modern office facility situated in a significant technology corridor, designed to foster collaboration and innovation for its role in the telecommunications sector.
A technology-driven environment that emphasizes innovation, customer success, and collaboration, integrating the cultural legacies of both Genband and Sonus Networks. Employees often work on cutting-edge communication technologies.
Strategically located in the Dallas-Fort Worth metroplex, a major technology and telecommunications hub, providing access to a rich talent pool and key industry partners for global operations.
Genband, now operating as Ribbon Communications, supports customers in over 140 countries. Its extensive global presence enables the delivery of sales, service, and support for its real-time communications software, IP optical networking solutions, and cloud communications offerings. This network of offices and personnel serves service providers, enterprises, and critical infrastructure sectors worldwide, with significant R&D centers, sales offices, and support operations across the Americas, Europe, Asia Pacific, and the Middle East, ensuring robust global coverage for complex communication needs.
6500 Chase Oaks Blvd, Suite 100
Plano
Texas
USA
Address: 3000 Solandt Road, Ottawa, ON K2K 2X2
Serves as a major engineering and support hub for North American and global customers, focusing on product development and technical expertise in real-time communications and network infrastructure.
Address: 2nd Floor, Building 4, Foundation Park, Roxborough Way, Maidenhead, SL6 3UD
Supports Ribbon's market presence and customer engagement across Europe, the Middle East, and Africa, providing localized services, sales, and technical support for communications networks.
Address: Prestige Technostar, Survey No. 12, Varthur Hobli, Brookefield, Bangalore – 560066
Plays a crucial role in Ribbon's global product development lifecycle and provides essential technical support services for customers in the APAC region and worldwide.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, GENBAND' leadership includes:
GENBAND has been backed by several prominent investors over the years, including:
In the past year, Ribbon Communications saw a key transition in its finance leadership with the retirement of its CFO and the appointment of a new CFO to guide its financial strategy and support growth initiatives.
Discover the tools GENBAND uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Ribbon Communications, the entity Genband evolved into, primarily uses the email domain @ribboncommunications.com. Common corporate email formats include first initial followed by last name, or first name separated from last name by a period.
f[last]@ribboncommunications.com or [first].[last]@ribboncommunications.com
Format
bsmith@ribboncommunications.com
Example
80%
Success rate
Ribbon Communications Official Website • May 14, 2024
Ribbon Communications announced that a prominent Tier 1 service provider in the Asia Pacific (APAC) region has chosen its G50, G500, and G5000 product families, along with associated software and services. This selection is for a significant network modernization program aimed at enhancing connectivity and service delivery capabilities for the provider's extensive customer base....more
Ribbon Communications Official Website • April 30, 2024
Ribbon Communications announced that Colt Technology Services, a global digital infrastructure company, has selected Ribbon's Virtual C20 and PSX SWe solutions. These solutions will power Colt's new Colt Voice PSS (Public Switched Telephone Network SIP Trunking) offering, enabling Colt to deliver robust, scalable, and reliable voice services to its enterprise customers across its network....more
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