What Does GENBAND Do?

Total employees631
HeadquartersPlano
Founded1999

Genband was a leading provider of real-time communications software solutions. In 2017, Genband merged with Sonus Networks to form Ribbon Communications (NASDAQ: RBBN). Ribbon Communications is a global provider of real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. They specialize in securing and enabling reliable voice, video, and data services across diverse networks, including cloud, IP, and VoLTE. Genband's legacy in voice over IP (VoIP), session border controllers (SBCs), and unified communications (UC) forms a core part of Ribbon's comprehensive portfolio.

Where Is GENBAND's Headquarters?

HQ Function

Serves as the central hub for Ribbon Communications' global operations, strategic decision-making, research and development, and corporate functions.

Notable Features:

Modern office facility situated in a significant technology corridor, designed to foster collaboration and innovation for its role in the telecommunications sector.

Work Culture:

A technology-driven environment that emphasizes innovation, customer success, and collaboration, integrating the cultural legacies of both Genband and Sonus Networks. Employees often work on cutting-edge communication technologies.

HQ Significance:

Strategically located in the Dallas-Fort Worth metroplex, a major technology and telecommunications hub, providing access to a rich talent pool and key industry partners for global operations.

Values Reflected in HQ: The headquarters aims to reflect Ribbon's commitment to innovation, reliability, security, and global connectivity, building upon Genband's foundational strengths in real-time communications.

Location:

Genband, now operating as Ribbon Communications, supports customers in over 140 countries. Its extensive global presence enables the delivery of sales, service, and support for its real-time communications software, IP optical networking solutions, and cloud communications offerings. This network of offices and personnel serves service providers, enterprises, and critical infrastructure sectors worldwide, with significant R&D centers, sales offices, and support operations across the Americas, Europe, Asia Pacific, and the Middle East, ensuring robust global coverage for complex communication needs.

Street Address:

6500 Chase Oaks Blvd, Suite 100

City:

Plano

State/Province:

Texas

Country:

USA

Where Else Does GENBAND Operate Around the World?

Ottawa, Ontario/Canada

Address: 3000 Solandt Road, Ottawa, ON K2K 2X2

Serves as a major engineering and support hub for North American and global customers, focusing on product development and technical expertise in real-time communications and network infrastructure.

Maidenhead, Berkshire/United Kingdom

Address: 2nd Floor, Building 4, Foundation Park, Roxborough Way, Maidenhead, SL6 3UD

Supports Ribbon's market presence and customer engagement across Europe, the Middle East, and Africa, providing localized services, sales, and technical support for communications networks.

Bangalore/India

Address: Prestige Technostar, Survey No. 12, Varthur Hobli, Brookefield, Bangalore – 560066

Plays a crucial role in Ribbon's global product development lifecycle and provides essential technical support services for customers in the APAC region and worldwide.

Buying Intent Signals for GENBAND

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading GENBAND? Meet the Executive Team

As of April 2025, GENBAND' leadership includes:

Bruce McClelland - President and Chief Executive Officer
Miguel G. Lopez - Executive Vice President and Chief Financial Officer
Sam Bucci - Executive Vice President & General Manager, IP Optical Networks Business Unit
Tony Scarfo - Executive Vice President & General Manager, Cloud & Edge Business Unit

Who's Investing in GENBAND?

GENBAND has been backed by several prominent investors over the years, including:

One Equity Partners (historical key investor in Genband)
Sevin Rosen Funds (historical investor in Genband)
Venrock (historical investor in Genband)
General Catalyst Partners (historical investor in Genband)
Ribbon Communications (RBBN) is publicly traded; current investors are shareholders.

What Leadership Changes Has GENBAND Seen Recently?

Hire1
Exits1

In the past year, Ribbon Communications saw a key transition in its finance leadership with the retirement of its CFO and the appointment of a new CFO to guide its financial strategy and support growth initiatives.

Departures

Miguel 'Mick' Lopez, Mick Lopez retired from his role as CFO of Ribbon Communications, marking a transition in the company's financial leadership.

New Appointments:

Miguel G. Lopez, Miguel G. Lopez was appointed as the new CFO for Ribbon Communications, tasked with overseeing the company's global finance organization.

What Technology (Tech Stack) Is Used byGENBAND?

Discover the tools GENBAND uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

GENBAND Email Formats and Examples

Ribbon Communications, the entity Genband evolved into, primarily uses the email domain @ribboncommunications.com. Common corporate email formats include first initial followed by last name, or first name separated from last name by a period.

f[last]@ribboncommunications.com or [first].[last]@ribboncommunications.com

Format

bsmith@ribboncommunications.com

Example

80%

Success rate

What's the Latest News About GENBAND?

Ribbon Communications Official WebsiteMay 14, 2024

Ribbon Selected by Tier 1 APAC Service Provider for Network Modernization Program

Ribbon Communications announced that a prominent Tier 1 service provider in the Asia Pacific (APAC) region has chosen its G50, G500, and G5000 product families, along with associated software and services. This selection is for a significant network modernization program aimed at enhancing connectivity and service delivery capabilities for the provider's extensive customer base....more

Ribbon Communications Official WebsiteApril 30, 2024

Colt Technology Services Selects Ribbon to Power its New Colt Voice PSS Offering

Ribbon Communications announced that Colt Technology Services, a global digital infrastructure company, has selected Ribbon's Virtual C20 and PSX SWe solutions. These solutions will power Colt's new Colt Voice PSS (Public Switched Telephone Network SIP Trunking) offering, enabling Colt to deliver robust, scalable, and reliable voice services to its enterprise customers across its network....more

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