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Garuda Indonesia is the flag carrier of Indonesia, headquartered at Soekarno-Hatta International Airport in Tangerang, near Jakarta. The airline operates a global network, flying to a multitude of destinations across Asia, Australia, the Middle East, and Europe. Renowned for its 'Garuda Indonesia Experience,' the airline emphasizes Indonesian hospitality and culture. Garuda Indonesia is a member of the SkyTeam airline alliance, further extending its reach and providing seamless travel for passengers. The company focuses on safety, comfort, and service excellence, connecting Indonesia to the world and the world to the diverse wonders of Indonesia.
Serves as the central hub for corporate management, operational planning, strategic decision-making, financial oversight, and administrative functions for the airline's global operations.
The headquarters is part of the Garuda City Center, a dedicated complex for the airline's operations, featuring modern office buildings, training facilities, and direct access to airport infrastructure. It includes the Garuda Indonesia Training Center (GITC).
The work culture at Garuda Indonesia emphasizes professionalism, safety as a top priority, customer-centric service reflecting Indonesian hospitality ('Ramah Tamah'), teamwork, and national pride as the country's flag carrier.
The headquarters is the nerve center for Indonesia's national airline, symbolizing its role in national development, international connectivity, and the Indonesian aviation industry. It oversees operations that are critical for tourism and trade.
Garuda Indonesia supports passenger and cargo flight operations connecting Indonesia to major cities across Southeast Asia, East Asia (Japan, South Korea, China), Australia, the Middle East (Saudi Arabia), and Europe (Amsterdam). As a member of the SkyTeam alliance, its network is further extended globally through codeshare agreements with partner airlines, providing customers with access to a vast number of destinations worldwide. The airline also maintains sales and representative offices in key international markets to support its operations and customer service.
Garuda Indonesia Management Building, Garuda City Center, Soekarno-Hatta International Airport
Tangerang
Banten
Indonesia
Address: 101 Thomson Road, #12-03 United Square, Singapore 307591 (Note: Addresses can change; verify on official site)
To manage and expand Garuda Indonesia's presence in Singapore and the surrounding region, facilitating travel and cargo services, and liaising with local partners and authorities.
Address: Evert van de Beekstraat 1, 118 CX Schiphol, Netherlands (Located at Amsterdam Airport Schiphol, specific office details may vary)
To oversee European operations, strengthen market position, and provide support for passengers and cargo services in the European Union.
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As of April 2025, Garuda Indonesia' leadership includes:
Garuda Indonesia has been backed by several prominent investors over the years, including:
In May 2023, Garuda Indonesia announced changes to its Board of Directors, including new appointments for Director of Human Capital and Director of Engineering and Fleet Management, following an Extraordinary General Meeting of Shareholders (RUPSLB).
Discover the tools Garuda Indonesia uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Garuda Indonesia commonly uses a few standard email formats for its corporate communications. The most prevalent formats include [first_name].[last_name] or [first_initial][last_name] followed by @garuda-indonesia.com. Variations might exist for different departments or regional offices.
[first_name].[last_name]@garuda-indonesia.com or [first_initial][last_name]@garuda-indonesia.com
Format
irfan.setiaputra@garuda-indonesia.com
Example
75%
Success rate
Reuters • February 15, 2024
Garuda Indonesia reported a significantly narrower net loss for 2023 compared to the previous year, indicating progress in its financial recovery and restructuring efforts. The airline cited increased passenger traffic and operational efficiencies as contributing factors....more
The Jakarta Post • March 28, 2024
Garuda Indonesia plans to add eight leased aircraft to its fleet in 2024 to meet rising travel demand. The fleet expansion includes both narrow-body and wide-body jets, aiming to enhance domestic and international connectivity....more
Antara News • January 26, 2024
Garuda Indonesia expressed optimism about achieving operational profit in 2024, driven by ongoing business transformation, network optimization, and anticipated growth in passenger numbers, particularly during peak travel seasons....more
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