FullStory is a Digital Experience Intelligence (DXI) platform that empowers businesses to create better digital products and experiences. By capturing comprehensive user interaction data, FullStory enables companies to understand customer behavior, identify friction points, troubleshoot issues, and ultimately optimize their online services. The platform provides robust analytics, session replay, and developer tools to help teams build user-centric digital solutions.
The Atlanta headquarters serves as the central command for FullStory's global operations, including executive leadership, core engineering, product development, marketing, sales, and customer support functions.
Modern, open-plan office space designed to foster collaboration and innovation, equipped with state-of-the-art technology, various meeting and project rooms, and employee-focused amenities.
FullStory fosters a dynamic, customer-obsessed work culture emphasizing empathy, data-driven insights, transparency, and continuous improvement. It's known for its collaborative environment and focus on solving complex user experience challenges.
The headquarters in Atlanta is pivotal for FullStory's strategic direction and growth, leveraging the city's rich talent pool and thriving tech ecosystem to innovate in the DXI space.
FullStory supports a global customer base with its Digital Experience Intelligence platform. While key physical offices are in Atlanta, London, and Sydney, the company also embraces remote work, allowing it to tap into talent worldwide. Its operations, including sales, customer success, and technical support, are structured to serve businesses across North America, EMEA, APAC, and other international markets, ensuring users everywhere can optimize their digital experiences.
1745 Peachtree St NE
Atlanta
GA
USA
Address: Fora - 201 Borough High Street, London, SE1 1JA, UK
To expand FullStory's market presence in the EMEA region, provide localized expertise and support, and drive adoption of digital experience intelligence among European businesses.
Address: The Commons, 388 George St, Sydney NSW 2000, Australia
To foster growth and adoption of FullStory's DXI platform in the Asia-Pacific market, offering tailored solutions and support to businesses in this diverse and dynamic region.
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As of April 2025, Fullstory' leadership includes:
Fullstory has been backed by several prominent investors over the years, including:
FullStory has maintained a relatively stable C-suite. No major publicly announced C-suite hires or departures have been noted in the immediate past 12 months (e.g., May 2023 - May 2024). The company continues to strengthen its leadership through internal promotions and strategic team growth.
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FullStory commonly uses the `first@fullstory.com` email format. Other potential formats could include `first.last@fullstory.com` or `firstinitiallast@fullstory.com`, though these are less frequently cited.
[first]@fullstory.com
Format
jane@fullstory.com
Example
90%
Success rate
FullStory Newsroom • February 14, 2024
FullStory announced its recognition in the 2024 Gartner Magic Quadrant for Customer Journey Analytics Platforms, highlighting its capabilities in helping businesses understand and optimize customer pathways....more
FullStory Blog • November 7, 2023
FullStory detailed its privacy-by-design approach for its session replay technology, emphasizing new features and best practices for protecting user data while gaining digital experience insights....more
FullStory Press • May 16, 2023
FullStory introduced FullStory Convert, a new solution designed to help businesses identify and fix issues impacting conversion rates, thereby improving revenue and customer experience....more
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