What Does Front Do?

Total employees512
HeadquartersSan Francisco
Founded

Front is a customer communication hub that brings all external messages (emails, SMS, live chat, social media) into a single shared inbox, enabling teams to collaborate efficiently and deliver exceptional customer experiences. By centralizing communication channels, Front helps businesses streamline workflows, improve response times, and gain better visibility into customer interactions. It's designed for teams who want to work together to support customers, manage sales pipelines, and handle operations with greater transparency and speed.

Where Is Front's Headquarters?

HQ Function

Serves as the central hub for leadership, product development, engineering, marketing, sales, and corporate operations, driving the company's global strategy and innovation.

Notable Features:

While specific internal features are not widely publicized, Front's HQ is expected to offer a modern, collaborative workspace typical of leading tech companies, including open-plan areas, meeting rooms, and amenities designed to support employee well-being and productivity.

Work Culture:

Front's HQ fosters a collaborative, transparent, and customer-centric work culture. Employees (Fronteers) are encouraged to be ambitious, care deeply about their work and colleagues, and champion impact, reflecting the company's core values.

HQ Significance:

The San Francisco headquarters places Front at the epicenter of technological innovation, providing access to a rich talent pool, venture capital, and a dynamic ecosystem of partners and customers.

Values Reflected in HQ: The HQ's design and atmosphere likely reflect Front's core values of collaboration, transparency, and innovation, with spaces and technology to support teamwork and clear communication.

Location:

Front supports global functions with offices in North America (San Francisco, Chicago, Phoenix) and Europe (Paris, Dublin). Their platform is used by thousands of companies worldwide, enabling international teams to collaborate on customer communication across various time zones and languages. Engineering, sales, customer success, and support operations are distributed to cater to a global customer base.

Street Address:

1455 Market St, Suite 1700

City:

San Francisco

State/Province:

CA

Country:

USA

Where Else Does Front Operate Around the World?

Paris, France

Address: Specific street address not publicly listed; office located in the 2nd arrondissement.

Serves as a strategic center for European operations, talent acquisition in engineering, and product development, catering to the EMEA market.

Dublin, Ireland

Address: Specific street address not publicly listed.

Expands Front's presence in Europe, supporting market growth and providing localized services to customers in the region.

Chicago, IL, USA

Address: Specific street address not publicly listed.

To tap into the diverse talent pool in Chicago and better serve customers in the Central United States.

Phoenix, AZ, USA

Address: Specific street address not publicly listed.

To enhance customer service capabilities and operational efficiency with a presence in a growing tech and business region.

Buying Intent Signals for Front

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Front? Meet the Executive Team

As of April 2025, Front' leadership includes:

Mathilde Collin - Co-founder & CEO
Laurent Perrin - Co-founder & CTO
Ashley Alexander - Chief Financial Officer (CFO)
Aaron Cramer - Chief Revenue Officer (CRO)
Mahmoud Ghulman - SVP, Product & Design
Keiko Tokunaga - SVP, People

Who's Investing in Front?

Front has been backed by several prominent investors over the years, including:

Sequoia Capital
Salesforce Ventures
Threshold Ventures
Battery Ventures
Insight Partners
D1 Capital Partners
Y Combinator

What Leadership Changes Has Front Seen Recently?

Hire2
Exits0

Front has made significant additions to its executive team over the past year, notably appointing a new Chief Financial Officer (Ashley Alexander) and Chief Revenue Officer (Aaron Cramer) to strengthen its leadership as the company scales. No major publicly announced executive departures have been noted during this period.

New Appointments:

Ashley Alexander, Ashley Alexander appointed as new CFO to lead Front's finance organization.
Aaron Cramer, Aaron Cramer joined as CRO to scale Front's revenue and GTM operations.

What Technology (Tech Stack) Is Used byFront?

Discover the tools Front uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Front Email Formats and Examples

Front likely utilizes common professional email patterns. The most prevalent format appears to be [first]@front.com. Other possible, though less common, formats could include [first].[last]@front.com or [first_initial][last]@front.com.

[first]@front.com

Format

mathilde@front.com

Example

85%

Success rate

What's the Latest News About Front?

Front BlogFebruary 6, 2024

Front Winter ‘24 Release: Powering up customer operations with AI, data, and a new channel

Front announced its Winter '24 Release, introducing new AI capabilities, enhanced analytics and reporting, and WhatsApp integration to help businesses optimize their customer operations and communication....more

PR NewswireAugust 1, 2023

Front Appoints Aaron Cramer as Chief Revenue Officer

Front announced the appointment of Aaron Cramer as its new Chief Revenue Officer (CRO). Cramer brings extensive experience in scaling go-to-market teams and will lead Front's global sales and partnership efforts....more

PR NewswireApril 18, 2023

Front Appoints Ashley Alexander as Chief Financial Officer

Front named Ashley Alexander as its Chief Financial Officer (CFO). Alexander joins Front to lead its finance and accounting teams, supporting the company's continued growth and strategic financial planning....more

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