HQ Function

Serves as the global headquarters, driving strategic decision-making, corporate G&A functions, global marketing leadership, and product strategy. It also acts as a key hub for sales and customer engagement in the North American market.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, located in the heart of Silicon Valley, providing access to a rich tech ecosystem.

Work Culture:

Emphasizes a 'customer-first' mindset, innovation, empowerment, and a 'happy work environment' (often referred to as 'Kudumba' - a Tamil word for family). The culture encourages rapid iteration, transparency, and employee growth.

HQ Significance:

The San Mateo headquarters is pivotal for Freshworks' global strategy, access to talent, investor relations, and proximity to key technology partners and customers in North America.

Values Reflected in HQ: The headquarters' design and operations aim to reflect Freshworks' core values of customer delight, craftsmanship in software, employee happiness, and agility.

Location:

Freshworks supports a global customer base with strategically located offices worldwide. Key functions such as sales, marketing, customer success, product development, engineering, and support are distributed across North America, Europe (including UK, Germany, France, Netherlands), Asia-Pacific (including India, Australia, Singapore), and other regions to effectively serve local markets and leverage global talent.

Street Address:

2950 S. Delaware Street, Suite 201

City:

San Mateo

State/Province:

California

Country:

USA