Multithread effectively and personalize outreach to convert deals faster
Elevate social presence and drive business growth from social media
Identify and prioritize high-intent leads, and improve sales effectiveness
Find and connect with ICP attendees, and improve event outcomes
Freshworks provides innovative customer engagement software that helps businesses of all sizes acquire, support, and retain customers. Their suite of products includes solutions for customer service, sales, marketing, and IT service management, all designed to be easy to use, implement, and afford. Freshworks aims to empower teams to deliver exceptional customer experiences and drive business growth.
Serves as the primary hub for executive leadership, strategic decision-making, and key business functions such as product development, marketing, and sales.
Modern office space designed to foster collaboration and innovation. Amenities include open work areas, meeting rooms, and recreational spaces.
The San Mateo headquarters embodies Freshworks' energetic and customer-centric culture, emphasizing teamwork, innovation, and a focus on delivering value to customers. It provides a vibrant and collaborative environment for employees.
The San Mateo headquarters is strategically located in Silicon Valley, giving Freshworks access to top talent, industry insights, and a thriving ecosystem of technology companies.
Freshworks supports its global customer base with teams dedicated to sales, marketing, customer support, product development, and engineering located in offices across North America, Europe, Asia, and Australia. This global presence allows Freshworks to provide localized support and expertise to customers in diverse markets, ensuring their success with Freshworks' products.
2950 S Delaware St Suite 201
San Mateo
CA
USA
Address: Module 2, Level 4, RR Towers IV, Thiru Vi Ka Industrial Estate, Guindy, Chennai, Tamil Nadu 600032, India
Serves as a major hub for supporting Freshworks' global operations, with a focus on engineering, customer support, and research and development.
Address: 3rd Floor, 1 Ashley Road, Altrincham WA14 2DT, United Kingdom
Supports Freshworks' growth and expansion across Europe, providing localized support and expertise to customers in the region.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Freshworks' leadership includes:
Freshworks has been backed by several prominent investors over the years, including:
Information about recent executive hires and exits is still being verified.
Discover the tools Freshworks uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Freshworks uses a standardized email format for its employees. Understanding this format can be useful for contacting individuals within the company.
[first].[last]@freshworks.com
Format
john.doe@freshworks.com
Example
90%
Success rate
TechCrunch • October 25, 2023
Freshworks announced the launch of its unified CRM suite, aiming to provide a comprehensive customer relationship management solution to compete directly with established players like Salesforce....more
Freshworks Newsroom • March 2024
Freshworks announced the appointment of Dennis Woodside as President, responsible for leading the company's go-to-market strategy and driving growth....more
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